The hotel seems to cater primarily to the Asian population. This is good, if you don't mind that few people know enough English to even help you get a cab to a particular destination.
Very limited concierge services for English speaking clients....in fact, sent us to a different hotel when we required assistance.
The hotel asked for a 500$ CAD deposit upon arrival, which I am not used to, especially as we had paid for the hotel prior to arrival. Expect to spend considerable time checking out in order to get this money back!
Breakfast costs about 23$ CAD per person (66$ for the 3 of us) ...which was/is alarming, but when we checked with other hotels in the area...this was actually a very good price!! Unfortunately the room does not have a fridge so you don't have a lot of choice for breakfast, unless you want to hunt down a restaurant for breakfast outside the hotel. To add to the irritation of price was the breakfast hostess who had a bit of an attitude issue, like she thought everyone was trying to cheat her out of payment...which was not all that ingratiating.
Laundry cost us 216$ CAD for three people and 5 days of clothing!
The hotel is in a great location, walking distance to Wangfujing street, plus many restaurants and shopping, and a short cab ride to Tiannamen Sq, Forbidden city etc.
The area has changed incredibly in the past 6 years, however...now looks more like an obscene New York Times Square than China.