We have stayed 4 times in the hotel so we do like it overall, however i‘m not sure the hotel will be able to compete with nearby alternatives in the future.
The good
-nice design hotel
-nice views over the ocean
-food average to good
-nice pool
-nice private beach
The bad
Strange maneurisms:
-we asked to switch to a room with a balcony with a roof because travelling with a baby, which apparently was super complicated and in the end wasnt possible. However, our friend checked in 1 day later and stayed with us until the same checkout date in exactly such a room. So it would actually have been very easy.
-the pool, the beach, the beach restaurant or the beach bar were sometimes randomly closed half of the day or multiple ours prior to official time without explanations. Granted it was off season, bit thats not acceptable for a five star hotel.
-Not very well cleaned: sharp shrapnels and garbage at the beach, etc. Again, not that bad, but not acceptable for this price range
-Friendliness: some employees are super friendly, others not so much. Especially the security guards and beach boys left us feeling not welcome multiple times. Again, normal for italy - but not acceptable in this price range
Conclusion:
While the design, the views and private beach are great, strange maneurisms like facilities (beach, restaurants) randomly closing, sometimes unfriendly employees and substandard cleanliness limit the potential of the hotel.