Hotel staff is excellent!!! Very knowledgeable about the area and they have a ton of information to share. Everything from ferry times, transportation, parking in other areas, etc. Simply ask and they will guide you! There’s a shuttle service provided by hotel to take you into the city and it’s really convenient for dining and excursion options.
View from hotel is gorgeous. Rooms are a little outdated and run down, but clean. We were able to overlook that (especially grout in bathroom, etc) because staff was so helpful.
Pool is small, dining option is limited but it’s a convenient location if visiting Sorrento, Capri or Positano.