The hotel was fantastic, very nice personnel and comfortable for a family stay. However, for us it was located in the wrong place, because in the hotels.com webpage, the map (incorrectly) indicated that it was at the ax-3-domaines ski resort. This was a clear error from the website. After traveling to the ski resort, we had to came back to the valley, and it was a big disappointment for the family. We have complained, but we got no compensation so far.