Blvrd Mariano Matamoros Colonia Poxtla, Zacatlán, PUE, 73310
What's nearby
Floral Clock - 9 min walk - 0.8 km
Canyon Viewpoint - 15 min walk - 1.3 km
The Murals of Zacatlan - 15 min walk - 1.3 km
Zacatlan General Hospital - 3 min drive - 1.8 km
Tuliman Waterfalls - 16 min drive - 11.5 km
Getting around
Puebla Intl. Airport (PBC) - 120 min drive
Restaurants
El Andador - 10 min walk
Taquería Alba - 8 min walk
El Turista Café-Bar - 9 min walk
Restaurante el Mirador - 9 min walk
Antojitos "Los Netos - 9 min walk
About this property
Hotel Santa María
When visiting Zacatlán, Hotel Santa María is a great choice to consider. Guests will have free perks like WiFi and self parking.
Languages
Spanish
At a glance
Hotel size
23 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free secured, covered onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Water dispenser
Services
Front desk (limited hours)
Concierge services
Facilities
Television in common areas
Communal living room
Room amenities
Home comfort
Portable fan
Sleep well
Down comforter
Bed sheets provided
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Daily housekeeping
Fees & policies
Policies
This property does not have elevators.
This property only accepts cash.
Cashless transactions are available.
Also known as
Hotel Santa María Hotel
Hotel Santa María Zacatlán
Hotel Santa María Hotel Zacatlán
Frequently asked questions
Does Hotel Santa María offer free cancellation for a full refund?
Yes, Hotel Santa María does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santa María?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Santa María?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Santa María?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is noon.
What is there to do at Hotel Santa María and nearby?
Recommended spots to visit include Floral Clock (9-min walk) and Canyon Viewpoint (15-min walk), along with The Murals of Zacatlan (15-min walk) and Zacatlan General Hospital (1.1 mi).
What's the area around Hotel Santa María like?
Hotel Santa María is a short 15-minute walk from Canyon Viewpoint and 15 minutes' walk from The Murals of Zacatlan.
Hotel Santa María Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 22, 2024
Muy buena la estancia y la instalaciones , solo que el wifi es muy pobre y falla mucho
Norberto caballero
Norberto caballero, 1-night family trip
Verified Expedia guest review
2/10 Poor
Apr 14, 2024
Muy mal servicio
Edgar Julian
Edgar Julian, 1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 28, 2024
Hace falta mayor atención en la limpieza y la actitud del recepcionista
Brandon
Brandon, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 5, 2024
El hotel es cómodo, limpio,
Ariana
Ariana, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 2, 2024
La ubicación
Luis
Luis, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 30, 2023
Le hace falta mas servicios.
Norma Luz
Norma Luz, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 26, 2023
El servicio bien
Betzabe
Betzabe, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 11, 2023
Francisco Javier
Francisco Javier, 1-night trip
Verified Expedia guest review
4/10 Fair
Jun 19, 2023
Sin comentarios
Paul
Paul, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 4, 2023
Excelente ubicacion, comoda y agradable personal; lo que no me gusto es que la habitacion me la entregaron con basura tanto en el cesto como cajones, regadera sin agua caliente, hasta que le indique al personal, triste porque ya habia desperdiciado mucha agua, esperando que saliera caliente
Miguel Angel Torres
Verified Expedia guest review
8/10 Very Good
Nov 14, 2022
Buena atención del personal. Las habitaciones cuentan con lo básico, buena opciónpara pasar la noche considerando el precio
Karina
Karina, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2022
Me gustó, el trato del personal muy bueno, las instalaciones también. Lo recomiendo para familias.
Carlos
Carlos, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 19, 2022
Buena atención
Luis Arturo
Luis Arturo, 1-night trip
Verified Expedia guest review
4/10 Fair
Sep 19, 2022
Decepcionante
La regadera no servía bien, no tenía una adecuada caída de agua.
Se escuchaba mucho ruido del personal del hotel con eso no permitían dormir.
Araceli
Araceli, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Apr 17, 2022
Para que sigan mejorando
En terminos generales esta ok, solo que no tuve agua caliente.