In the heart of Hamburg-Mitte, east Hotel Hamburg is an upscale retreat with a soothing atmosphere. Unwind in the garden or indulge in a rejuvenating massage at Body & Soul spa. Guests can connect to WiFi and enjoy delicious meals at East Restaurant, while previous guests rave about the helpful staff.
Holstenstraße (Holstenplatz) Bus Stop - 25 min walk
St. Pauli U-Bahn - 4 min walk
Reeperbahn S-Bahn - 8 min walk
Landungsbrücken Station - 11 min walk
Restaurants
Pyjama Bar - 3 min walk
Hesburger - 3 min walk
East Restaurant - 1 min walk
Mexiko Strasse Taqueria - 2 min walk
McDonald's - 3 min walk
About this property
east Hotel Hamburg
When you stay at east Hotel Hamburg, you'll be in a great location, within just a 10-minute walk of Reeperbahn and St. Pauli Piers. Guests can indulge in massages at the spa, and sushi is served at East Restaurant, which is open for breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a fitness center, and a sauna. Fellow travelers like the helpful staff. The property is just a short walk to public transportation: St. Pauli U-Bahn is 4 minutes and Reeperbahn S-Bahn is 8 minutes.
Languages
English, German
At a glance
Hotel size
167 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Babysitting*
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Covered onsite self parking (EUR 25.00 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–noon on weekends
3 bars/lounges
Restaurant
Coffee shop
Room service (limited hours)
Traveling with children
Childcare in room (surcharge)
What to do
Bicycle rentals nearby
Golfing nearby
Sailing nearby
Canoeing nearby
Working away
24-hour business center
Meeting rooms
Conference space (2153 square feet)
Services
24-hour front desk
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
Built in 2004
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Bicycle parking
Full-service spa
Sauna
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Room amenities
Home comfort
Air conditioning and heating
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
Freshen up
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Body & Soul. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Dining
East Restaurant - This restaurant specializes in sushi and serves breakfast and dinner.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 35.00 per person
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 50.00 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per day
Parking
Covered self parking costs EUR 25.00 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property uses eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
East Hamburg
East Hotel Hamburg
east Hotel
east Hotel Hamburg Hotel
east Hotel Hamburg Hamburg
east Hotel Hamburg Hotel Hamburg
Frequently asked questions
Does east Hotel Hamburg offer free cancellation for a full refund?
Yes, east Hotel Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at east Hotel Hamburg?
Yes, dogs are welcome. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at east Hotel Hamburg?
Yes. Self parking costs EUR 25.00 per day. Electric vehicle charging is available.
What are the check-in and check-out times at east Hotel Hamburg?
Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at east Hotel Hamburg?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
What is there to do at east Hotel Hamburg and nearby?
Have fun with activities like cycling, boat tours, and canoeing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as 3 bars and a sauna. East Hotel Hamburg also has a fitness center and a garden.
Are there restaurants at or near east Hotel Hamburg?
Yes, East Restaurant offers sushi.
What's the area around east Hotel Hamburg like?
East Hotel Hamburg is in Hamburg-Mitte, a short 4-minute walk from St. Pauli U-Bahn and 3 minutes' walk from Reeperbahn.
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east Hotel Hamburg Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 6, 2024
Stylish hotel centrally located.
Felix
Felix, 2-night trip
10/10 Exceptional
Dec 15, 2024
East Hotel Hamburg - a need to stay hotel
Once again we had the pleasure of staying a few days/nights at the wonderful hotel very close to Reberbahn - as always the check-in went fast, the staff was brilliant (check-in, bar, restaurant), the flowers ordered for the rooms very perfect, the deco is amaizing - truely a need to stay hotel in Hamburg!!!!!!!!
Jørgen Lund
Jørgen Lund, 2-night trip
10/10 Exceptional
Sep 4, 2024
Tolles Hotel in zentraler Lage.
Stefanie
Stefanie, 2-night trip
10/10 Exceptional
Nov 21, 2024
As always nice, despite tech trouble - was a bitt cold…
Thank you team East Hotel 🙌
Rasmus
Rasmus, 2-night trip
8/10 Very good
Dec 20, 2024
Pros: Location is very close to Reeperbahn area
Cons: Considerung the size of the hotel, very few staff with negative impact on service availability and quality (e.g long check-in / check-out times despite of high level of automation, low level of roomservice, long waiting time at bar, often technical issues and no cash payments possible etc.).
Torsten
Torsten, 2-night trip
10/10 Exceptional
Aug 5, 2024
Beautiful property, close to public transportation and a pharmacy to buy any incidentals you need. Had sushi for room service, was excellent. Would absolutely stay here again
Andrea
Andrea, 2-night trip
8/10 Very good
Nov 9, 2024
Schick
Nadine
Nadine, 1-night trip
10/10 Exceptional
Dec 7, 2023
Great hotel
Great stay. Highly recommended.
Phil
Phil, 1-night trip
10/10 Exceptional
Jan 27, 2024
Super Hotel in toller Lage
Matthias
Matthias, 1-night trip
8/10 Very good
Sep 20, 2024
The room design is different, we liked it. We had a lovely garden view. We stayed on weeknights and the club/bar area was quiet. The days were very warm the last week of August, and the AC was adequate. Apparently most accommodations don't have AC, so we felt lucky. We walked everywhere from our hotel to see the sights. Train station close enough to walk, but Uber was easier! The location was ideal for us.
Pamela
Pamela, 2-night trip
10/10 Exceptional
Aug 13, 2023
the best hotel Ive ever ahd the pleasure to stay in.
Andreas
Andreas, 2-night trip
10/10 Exceptional
Jun 4, 2024
Very unique décor. Fun.
Only negative was that despite there being an elevator, the hallway had series of stairs that made moving heavy luggage difficult.
Michael
Michael, 3-night trip
8/10 Very good
Feb 24, 2024
We couldn’t turn the temperature down, it was a little to hot for us but overall it was a pleasant stay
Anouck
Anouck, 2-night trip
10/10 Exceptional
Nov 1, 2023
very nice place to be. bit expensive but it is worth it.
Rien
Rien, 1-night trip
10/10 Exceptional
Oct 12, 2023
very hip
Eric
Eric, 3-night trip
8/10 Very good
Jun 4, 2024
The toilet and shower have a "funny" smell
MarcusTulio
MarcusTulio, 2-night trip
10/10 Exceptional
Aug 11, 2023
Top: Curiuos design, Cosy rooms, very good bed. Flop: The air was a bit dry.
Marlen
Marlen, 1-night trip
6/10 Good
Dec 11, 2023
We asked for a quiet room prior to staying and they put us above the bar on our arrival on Friday evening. It’s quite a party bar which is fun when you are downstairs but not so much fun when trying to sleep. There was also a bad smell in the toilet from the drains and the AC wasn’t working.
I went to complain and they said they had some problems in the hotel that day and this was the only room available so we had to stay there.
The following day coming back from sightseeing in the afternoon we were stopped by a lady from reception who said she had another room available if we wanted to move to a quiet room, but our new room wouldn’t be available for at least another hour but she needed our room back so could we pack up and occupy ourselves for an hour - we declined as it just wasn’t convenient for us.
We went up to our room, and we then couldn’t get in - the door lock had gone - they got maintenance out who said it would a 15 min job but it got to near 45 mins and i went to check and he said he would be some time as the complete mechanism had gone.
So I went back to Reception who managed to get me another room (they did give us a voucher for the bar whilst we waited).
So we ended in relocating to another room, where the AC didn’t work again!
In a comedy of errors we then had a knock at the door and a dessert was delivered to us compliments of the hotel - the note with it was welcoming another guest back to the hotel - clearly not meant for us!
Katie
Katie, 3-night trip
10/10 Exceptional
Mar 18, 2025
Klaus
Klaus, 1-night trip
10/10 Exceptional
Mar 9, 2025
Fjernbetjening til TV virkede ikke.
Godt hotel, men fjernbetjening til TV virkede ikke. Bad om nye batterier - hjalp ikke. Vi havde 2 overnatninger og det blev ikke ordnet. Der er bare ikke godt nok for et 4-stjernet hotel...
Stephan
Stephan, 2-night trip
10/10 Exceptional
Mar 9, 2025
East
Dejligt værelse i stille omgivelser. Flink personale og god service. God restaurant med lækker morgenmadsbuffet
Troels
Troels, 3-night trip
8/10 Very good
Mar 6, 2025
Fint hotel. God lokation.
Fint hotel. God lokation.
Rune
Rune, 2-night trip
10/10 Exceptional
Mar 3, 2025
Tim Sebastian
Tim Sebastian, 2-night trip
10/10 Exceptional
Mar 2, 2025
Nadia
Nadia, 2-night trip
8/10 Very good
Mar 1, 2025
Hatte einen kurzen Businesstrip nach HH zu erledigen. Hotel im Web gefunden. Grosses Zimmer guter Preis. Alles sehr gut.