Experience the essence of Puebla at Hotel Boutique Casona de Santa Clara. Unwind with a sports massage or reflexology treatment at SPA, then enjoy free continental breakfast and a manager's reception. With high-speed WiFi, SKY BAR SANTA CLARA, and tour assistance nearby Main Theater of Puebla.
212 Av 6 Ote Centro histórico de Puebla, Puebla, Pue., 72000
What's nearby
Zócalo de Puebla - 5 min walk
Puebla Convention Center - 6 min walk
Puebla Cathedral - 11 min walk
Cuauhtemoc Stadium - 7 min drive
Centro Expositor - 8 min drive
Getting around
Puebla Intl. Airport (PBC) - 40 min drive
Puebla–Cholula Tourist Train Terminal - 22 min walk
Restaurants
El Anafre Rojo - 1 min walk
Tacos Cambri - 3 min walk
Taquería Mocambo - 3 min walk
Casa Real Poblana - 3 min walk
Taquería de Santa Clara - 2 min walk
About this property
Hotel Boutique Casona de Santa Clara
Hotel Boutique Casona de Santa Clara puts you in a great location, within a 15-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this Baroque hotel include a bar/lounge and a snack bar/deli.
Languages
English, Spanish
At a glance
Hotel size
16 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–noon
SPA has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
SKY BAR SANTA CLARA - Onsite restaurant. Guests can enjoy drinks at the bar.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 75867326
Also known as
Casona Santa Clara Puebla
Hotel Boutique Casona de Santa Clara Hotel
Hotel Boutique Casona de Santa Clara Puebla
Hotel Boutique Casona de Santa Clara Hotel Puebla
Frequently asked questions
Does Hotel Boutique Casona de Santa Clara offer free cancellation for a full refund?
Yes, Hotel Boutique Casona de Santa Clara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Boutique Casona de Santa Clara?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Boutique Casona de Santa Clara?
Sorry, there's no onsite parking at Hotel Boutique Casona de Santa Clara.
What are the check-in and check-out times at Hotel Boutique Casona de Santa Clara?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Boutique Casona de Santa Clara and nearby?
Hotel Boutique Casona de Santa Clara has a spa.
Are there restaurants at or near Hotel Boutique Casona de Santa Clara?
Yes, there's an onsite restaurant, SKY BAR SANTA CLARA.
What's the area around Hotel Boutique Casona de Santa Clara like?
Hotel Boutique Casona de Santa Clara is in Puebla Historic Center, a short 5-minute walk from Zócalo de Puebla and 11 minutes' walk from Puebla Cathedral.
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Hotel Boutique Casona de Santa Clara Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 23, 2024
Wonderful place to stay. Great location.
Mario
Mario, 2-night trip
10/10 Exceptional
Jun 15, 2024
We would highly recomend this hotel to others. The room was very comfortable, clean and quiet. The staff were all attentive and kind. The breakfast was good and they had vegetarian options.
Stephanie
Stephanie, 3-night trip
10/10 Exceptional
Apr 16, 2024
People are nice and rooms are lovely
Amanda
Amanda, 4-night trip
8/10 Very good
Feb 16, 2023
Very quiet and close to sights
Shannon
Shannon, 5-night trip
10/10 Exceptional
Feb 13, 2023
Excellent place, super clean and friendly staff
Victor
Victor, 1-night trip
10/10 Exceptional
Mar 29, 2023
hotel is very clean and staff is very polite, also is a very quite hotel. I would stay here again.
Verified traveler
1-night trip
10/10 Exceptional
Sep 17, 2023
Very clean and renovated, walkable and central to the zocalo (central plaza). Many restaurants and walkable activities. The room was beautiful and bed was very comfortable.
Cynthia
Cynthia, 2-night trip
10/10 Exceptional
Feb 12, 2023
Relaxing setting nicely situated five minutes south of the Zocalo area
Richard
Richard, 2-night trip
10/10 Exceptional
Jul 7, 2022
Amazing stay
It was the best experience ever, the staff was great in all departments, was welcomed every time we left and came back too hotel. I highly recommend, you will not be disappointed
Cecilia
Cecilia, 4-night trip
10/10 Exceptional
Aug 9, 2022
This is a beautiful property, friendly and accommodating staff, good sized rooms, great location with lots of history. The area is very safe and easy access to all the historical attractions. Book with confidence, you won’t be disappointed. We’ve been traveling parts of Mexico for 6 weeks, this was our favourite stay.
Jeff
Jeff, 6-night trip
6/10 Good
May 29, 2024
Water in sink in bathroom did not work. TV did not work. We were in the cathedral room and the room was beautiful
James
James, 4-night trip
10/10 Exceptional
Jul 19, 2023
I love the suites. They are big, the bathroom is awesome. I will provide a whole size mirror in the bathroom as a suggestion but other than that everything amazing
Norma Lilia
Norma Lilia, 1-night trip
6/10 Good
Jan 2, 2025
Staff indifferent. No water, no hot water.
Would absolutely NOT stay here again. The room allocated to us was in the back of the building, did not have functioning windows, and a bathroom with an odd with a half glass wall. The room was muggy, smelled of moisture. The only solution offered was to run the AC which did nothing to remedy the issue. The bathroom offered zero privacy. I shared the room w my husband and you could hear everything that happened on the other side of that pane of frosted glass. We asked to be moved to another room as this was not what was reserved on Hotels. The receptionist promised to look into it and never bothered. The bathroom sink did not work, water barely sputtered out but I managed. The next morning the sink was back to normal, but after running the shower for 15+ minutes I could not get hot water to run. Went to call the front desk and the phone wasn’t working. Quick google search I called the front desk via my cellphone. Receptionist that answered told me they would look into the hot water issue. When I told them about the sputtering sink, she let me know that the hotel had run out of water but not to worry as it had been refilled that morning. Hot water was never restored and I never did get my shower. Upon check out I reiterated my issues and the girl checking us out laughed and shrugged. I honestly feel that we should be refunded. I reached out to the Hotels.com live chat and found the experience fruitless. Overall terrible.
Erica
Erica, 1-night trip
8/10 Very good
Jul 23, 2023
Excellent spot, customer service was great! They let us check in early due to our early arrival. CLEAN AND CONFORTABLE ROOM. The only thing I disliked was a large beeping sound emitting from smoke detector in the center of the room. It would beep every 2 minutes…..besides that, the location is great and in the center of everything. Would recommend and contemplate staying here again if they fix the loud beeping
Eric
Eric, 2-night trip
10/10 Exceptional
Feb 4, 2025
Ubicación privilegiada e ideal para cualquier plan
Verified traveler
2-night trip
8/10 Very good
Dec 9, 2024
Begona
Begona, 2-night trip
10/10 Exceptional
Nov 23, 2024
Verified traveler
2-night trip
10/10 Exceptional
Oct 27, 2024
Todo bien
Gabriela
Gabriela, 2-night trip
8/10 Very good
Oct 1, 2024
Parkeren moet je ergens anders tegen betaling en het is niet duidelijk wat het kost. Beneden kamer vrij gehorig aangezien die grenst aan de ontbijtzaal.
Carel
Carel, 2-night trip
10/10 Exceptional
Sep 13, 2024
Daniela Araceli
Daniela Araceli, 6-night trip
10/10 Exceptional
Aug 20, 2024
Verified traveler
1-night trip
10/10 Exceptional
Jul 27, 2024
Jeanell
Jeanell, 2-night trip
8/10 Very good
Jul 24, 2024
muy bien,con 3 detalles,la tv y el dispensador de jabon del lavabo no funcionaron,la tina del baño muy bonita pero muy alta,para las personas de la tercera edad o con discapacidad en las piernas es complicado,deberian tener mas habitaciones con regadera.
Jose
Jose, 2-night trip
8/10 Very good
Jul 20, 2024
👍
Rodolfo
Rodolfo, 1-night trip
10/10 Exceptional
Jul 18, 2024
Excelente lugar para descansar, la atención de la recepcionista es amable y muy atenta. Es la segunda ocasión en la que me hospedó ahí y sin dudar lo volvería hacer. Gracias por su amabilidad.