Mercure Newbury West Grange Hotel is a great choice for a stay in Thatcham. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights include a snack bar/deli and a garden.
Languages
English, Polish, Romanian, Spanish
At a glance
Hotel size
63 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices); 15 hours per day)
Parking
Onsite parking available only on request
Free uncovered onsite self parking
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (late night)
Snack bar/deli
Working away
Business center
2 meeting rooms
Coworking spaces
Conference space (699 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Garden
Picnic area
Television in common areas
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Walkway to water
Accessibility
Elevator
Handrails in stairways
Stairway handrail height (inches): 20
5 stairs to reach property
Smooth flooring in public areas
Thin carpet in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
30-inch TV
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Crib/infant bed (surcharge)
What to enjoy
Individually furnished
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 10 for children
Children & extra beds
Cribs/infant beds are available for GBP 20.0 per stay
Guests must contact this property in advance to reserve high chairs
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Also known as
Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Thatcham
Mercure bury West Grange That
Mercure Newbury West Grange
Mercure Newbury West Grange Hotel Hotel
West Grange
West Grange Hotel
Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Hotel Hotel Thatcham
Frequently asked questions
Does Mercure Newbury West Grange Hotel offer free cancellation for a full refund?
Yes, Mercure Newbury West Grange Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Newbury West Grange Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Newbury West Grange Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Mercure Newbury West Grange Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Mercure Newbury West Grange Hotel?
No, this hotel doesn't have a casino, but Genting Casino (19-min drive) is nearby.
What is there to do at Mercure Newbury West Grange Hotel and nearby?
Mercure Newbury West Grange Hotel has a picnic area and a garden.
Are there restaurants at or near Mercure Newbury West Grange Hotel?
Yes, there's an onsite restaurant.
What's the area around Mercure Newbury West Grange Hotel like?
Mercure Newbury West Grange Hotel is located a short 20-minute walk from Kennet & Avon Canal.
Mercure Newbury West Grange Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 6, 2024
Gillian
Gillian, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 28, 2024
John
John, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 27, 2024
The staff were amazing and our stay was comfortable and the room was presented very well. Breakfast is very good
Carl
Carl, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 27, 2024
Simon
Simon, 1-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Sep 26, 2024
Joe
Joe, 2-night business trip
Verified Hoteles.com guest review
6/10 Good
Sep 18, 2024
The staff were pleasant, the room was nice and spacious, breakfast was ok, if you wanted poached eggs which i normally like be prepared to pay £3 for the privilege
Andy
Andy, 2-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 16, 2024
Barry
Barry, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 15, 2024
as described.
Barry
Barry, 2-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Aug 29, 2024
Richard
Richard, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 19, 2024
Shanita
Shanita, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 18, 2024
We stayed here for a family event it was just perfect for location large car park clean and comfortable with air conditioning I thought the cost for breakfast was a little high though but other than that a great stay
melvyn
melvyn, 2-night trip
Verified Hoteles.com guest review
6/10 Good
Aug 5, 2024
Pros: Laura on reception was helpful and friendly. Excellent parking and EV charging. The front garden is very pretty. A bus stops just up the road that goes into Newbury if you want to leave the car behind.
Cons: Freeview TV not working - either no signal or screen pixelated. No BBC channels even it it had worked. Expected to eat dinner off a coffee table in the bar after booking a table in the restaurant for dinner. The restaurant was set up for a wedding the next day so was not being used. We cancelled the booking and had a really nice meal at the Berkshire Arms just down the road. The flush on the toilet worked but was very stiff. It was not clear which way to turn on the tap on the wash basin and so I kept dowsing myself and the entire room with water! The room was very hot. The air con seemed to work on one setting only, so was too strong. Turning it down had no effect so we turned it off.
We have stayed here before but now there seems to be fewer staff (poor waitress in duty at breakfast on Sunday was rushed off her feet and there were dirty dishes left on tables, empty fruit option bowls, long waits for hot food to be refilled etc) and, generally, an air of the place just getting by. We came to attend the Battle Proms at Highclere Castle as this hotel is not far away and so we were out most of the stay but we will look for another hotel next year.
Penny
Penny, 2-night romance trip
Verified Expedia guest review
6/10 Good
Aug 3, 2024
Bathroom stank of vomit
Charlotte H
Charlotte H, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 8, 2024
Emily
Emily, 1-night family trip
Verified Hoteles.com guest review
6/10 Good
Jul 2, 2024
Wont rush back.
Slightly dirty room, not sure if it was old sick or a split drink on the floor by my bed, but that was nice to find. Letting workmen start sawing, hammering and grinding outside my window at 7:30am was also a great addition to my stay. Thanks.
Mark
Mark, 1-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Jun 25, 2024
Ok hotel for close to aldermaston
Ok hotel for close to aldermaston with EV chargers, easy parking , down side was room very hot and waited a hour for dinner.
On the Room was uncomfortable as no aircon and was very hot even with a fan and windows open.
LEE
LEE, 1-night business trip
Verified Hoteles.com guest review
6/10 Good
Jun 23, 2024
Jamie
Jamie, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Jun 20, 2024
Two night stay
We stayed in the double room which was compact ,clean and comfortable and fine for a night or two with minimal luggage. Any longer, it would have been too cosy and any more luggage, you would not have room to store it. The staff were helpful.
Martin
Martin, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 19, 2024
Kevin
Kevin, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jun 19, 2024
Pros: Proximity to Wasing Park (concert venue), hearty breakfast.
Cons: Poor mattress (backache), door/corridor noise.
Iain
Iain, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 19, 2024
Emily
Emily, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 1, 2024
Kay
Kay, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 1, 2024
Michael
Michael, 1-night trip
Verified Hoteles.com guest review
2/10 Poor
May 30, 2024
Avoid unless you have no other choice.
A disturbed nights sleep as there was a function on at the hotel and guests at this function were stood outside my ground floor room partying and smoking until after 1am even though the hotel assured me my room was away from the function area. In the morning i had to sit on a low chair and table to eat my breakfast even the the dining room was set up and empty as it was reserved for the afore mentioned party none of whom had turned by the time i was finished and left. The experience was so bad I left that morning even though I had booked a second night there and lost my money on that one. The staff i dealt with didnt appear to care or offer any way to mitigate the poor service ie move room or have a room service breakfast. I have stayed here multiple times in the past and the service has steadily deteriorated over that time. Needless to stay this will be my last stay there.