Hacienda El Santuario San Miguel de Allende

4.0 star property
Hotel with spa, near Juarez Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda El Santuario San Miguel de Allende

Rooftop bar, alfresco dining, open daily
Garden
Master Suite | Premium bedding, down comforters, minibar, in-room safe
Front of property
Reception
VIP Access

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Parking available
    Parking available
  • Spa
    Spa
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Self parking
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
Feel at home
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $187
$224 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 5 of 5 rooms

Master Suite Doble

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2023
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

Jr. Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2023
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Petite Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2023
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Master Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Pillow menu
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Grand Master Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Smart TV
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Aldama 41, Zona Centro, San Miguel de Allende, GTO, 37700

What's nearby

  • Juarez Park - 2 min walk - 0.2 km
  • Church of San Miguel Arcángel - 4 min walk - 0.4 km
  • San Miguel de Allende Historical Museum - 4 min walk - 0.4 km
  • Allende Garden - 5 min walk - 0.5 km
  • San Miguel de Allende Public Library - 9 min walk - 0.8 km

Getting around

  • Queretaro Intl. Airport (QRO) - 73 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Quince - ‬3 min walk
  • ‪Bar Luna - ‬4 min walk
  • ‪Bellevue Lunch & Late Night - ‬3 min walk
  • ‪Ki'bok Coffee SMA - ‬4 min walk
  • ‪Tostevere - ‬4 min walk

About this property

Hacienda El Santuario San Miguel de Allende

When you stay at Hacienda El Santuario San Miguel de Allende, you'll be within a 15-minute drive of Church of San Miguel Arcángel and La Gruta Spa. Guests can visit the spa to indulge in hot stone massages, body wraps, or facials, and Mexican cuisine is served at La SanMiguelada, which is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this Colonial hotel. Fellow travelers like the helpful staff and overall property condition.

Languages

English, Spanish

At a glance

Hotel size

  • 30 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (2 total, up to 22 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Secured onsite self parking (MXN 250 per day)
  • Onsite RV/bus/truck parking (fees apply)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • Winery tours nearby

Working away

  • Business center
  • Meeting room
  • Conference space (291 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1571
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Communal living room
  • Art gallery on site
  • Full-service spa
  • Banquet hall
  • Reception hall
  • Colonial architecture

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wol-Ha. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Dining

La SanMiguelada - This family restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Terraza Azul - This rooftop bar specializes in Mexican cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle service is offered for an extra charge of MXN 4499 per vehicle (roundtrip, maximum occupancy 3)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 800 per pet, per night

Parking

  • Secured self parking costs MXN 250 per day
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Property Registration Number HSH9906289X7

Also known as

Hacienda El Santuario
Hacienda El Santuario Centro
Hacienda El Santuario Centro Hotel
Hacienda El Santuario Centro Hotel San Miguel de Allende
Hacienda El Santuario Centro San Miguel de Allende
Hacienda El Santuario Hotel San Miguel de Allende
Hacienda El Santuario Hotel
Hacienda El Santuario San Miguel de Allende
Hacienda El Santuario
Hacienda El Santuario San Miguel de Allende Hotel

Frequently asked questions

Does Hacienda El Santuario San Miguel de Allende offer free cancellation for a full refund?
Yes, Hacienda El Santuario San Miguel de Allende does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hacienda El Santuario San Miguel de Allende?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of MXN 800 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hacienda El Santuario San Miguel de Allende?
Yes. Self parking costs MXN 250 per day. RV/bus/truck parking is available.
Is airport shuttle service offered by Hacienda El Santuario San Miguel de Allende?
Yes, an airport shuttle is available. The charge is MXN 4499 per vehicle roundtrip.
What are the check-in and check-out times at Hacienda El Santuario San Miguel de Allende?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hacienda El Santuario San Miguel de Allende and nearby?
Hacienda El Santuario San Miguel de Allende has a spa and a garden.
Are there restaurants at or near Hacienda El Santuario San Miguel de Allende?
Yes, La SanMiguelada offers alfresco dining and Mexican cuisine.
What's the area around Hacienda El Santuario San Miguel de Allende like?
Hacienda El Santuario San Miguel de Allende is in Zona Centro, a short 4-minute walk from Church of San Miguel Arcángel and 4 minutes' walk from San Miguel de Allende Historical Museum.

Hacienda El Santuario San Miguel de Allende Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Jessica, 3-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Cute hotel
Love my spacious room at the top of the building. 2 entrance marked byborange flags made it easy to find. Love the big tub in the Sabila room.
1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Lovely stay!
My husband and I enjoyed our stay at this hotel due to the option for a larger room but also for the onsite restaurant. The hotel has lovely decor and is quiet at night. The food was excellent as well.
Joanne, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Lorena, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Beautiful
Kristian, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Paulina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

kurt, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lisa, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Andres, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

The parking i did not like, yourvdrop off is in tyebstreet blocking traffic
Reginald, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great property and excellent customer service. Despite language barriers, they went out of their way to help. Walkable from key attractions.
Dilip, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

great staff, beautiful facility
Roy, 2-night family trip
Verified Expedia guest review

2/10 Poor

Staff was rude and overpaid
Guillermina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, conveniently located. The best breakfast possible.
Ole, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Mixed review
Trying to be honest with this review. The hotel itself is charming, the restaurant and bar staff are exceptional, the doormen and bellmen are amazing however the front staff our awful and quite frankly unacceptable. It is unacceptable to walk up to a front desk and have the person look at you, not even smile and ignore you. This happened every time we went to the front desk. The acted like we were annoying them. For this simple fact we will not be returning....ever. Additionally the room I reserved was not the room I received based on the front desk experience I chose to not complain knowing I would never return. The rooms are charming, the AC took 12 hours to cool off the room. The bathrooms were spacious and great water pressure. The restaurant food is great, the ambiance is perfection.
Paris, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Amazing service! Everyone was very kind and helpful!
Maria R, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Magnificent, with air-conditioning. The place is absolutely gorgeous. Loved everything about it and staff were amazing.
Amy Jo, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Leslie, 2-night trip
Verified Hoteles.com guest review

6/10 Good

Ricdamis, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was absolutely amazing. Everyone that works there make you feel so welcome !
Steve, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property was beautiful very close to the center area. There is a nice park near by to walk and is pet friendly.
Ruben, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good hotel with nice ambiance. Walkable to many tourist attractions.
Homayoon, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Looks are deceiving. Stay anywhere else.
Hotel Santuario photos are lovely but . . looks are deceiving. The hotel prioritizes large commercial wedding and religious bookings over other guests. On the second night of our stay, Santuario booked a large American wedding, which prevented any guests from using the only restaurant and bar during the entire day of the wedding (Saturday) and congested its only common area with preparations. That night the hotel turned over its central courtyard, to which all rooms are exposted, to a deafening wedding DJ who played earsplitting 80s rock into the night. I called to ask how long the party would last (taking place just outside our windows in a hotel seemingly constructed of papier mache where every sound, cough, bathroom use, or conversation can be heard), and was told that it would end by 10PM. It didn't. I finally went down to speak with management and was told that no hotel representatives were available who spoke English. The party continued with shouting, screaming, drunken wedding guests for another two hours. We literally could not carry on a conversation let alone sleep. The next afternoon, the hotel booked an Eastern religious group to chant/sing the same Buddhist chant for hours in the common area, making any room use again impossible as every note of the repetitious chanting by dozens of worshippers penetrated the rooms. One of the worst experiences I have ever had in a hotel. Avoid.
4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Exceptional. Grounds, Room. Location
Charles, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Location and staff
Dominic, 3-night trip
Verified Expedia guest review