Hotel Le Stelle - self check-in

3.0 star property
Hotel with restaurant, near Chapel Bridge

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Le Stelle - self check-in

Exterior
Standard Single Room | In-room safe, free WiFi, bed sheets
Exterior
Pool
Exterior

Reviews

6.8 out of 10

Good

Popular amenities

  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Housekeeping (on request)
  • Restaurant
  • Front-desk safe
Feel at home
  • Private bathroom
  • Television
  • Bathtub or shower
  • Hair dryer
The price is $123
$138 total
includes taxes & fees
Dec 5 - Dec 6

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Single Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Cable channels
In-room safe
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

Economy Single Room

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Cable channels
In-room safe
Located on the top floor
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Standard Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Cable channels
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Single Room

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Cable channels
In-room safe
Located on the top floor
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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About the neighborhood

Map
3 Hirschenpl., Lucerne, LU, 6004

What's nearby

  • Lucerne Town Hall - 1 min walk - 0.1 km
  • Chapel Bridge - 3 min walk - 0.3 km
  • KKL Lucerne - 8 min walk - 0.7 km
  • Lion Monument - 10 min walk - 0.9 km
  • Chateau Guetsch - 18 min walk - 1.3 km

Getting around

  • Zurich Airport (ZRH) - 55 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Lucerne Station - 7 min walk
  • Luzern Sgv Station - 14 min walk

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬2 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬1 min walk
  • ‪Bierliebe & Friends - ‬2 min walk
  • ‪Antipasteria La Barca GmbH - ‬2 min walk

About this property

Hotel Le Stelle - self check-in

Hotel Le Stelle - self check-in offers a fantastic location, putting you just steps from Chapel Bridge. Fellow travelers love the location.

Languages

English, German, Japanese, Korean

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 48 hours before arrival with check-in instructions and an access code; your host will greet you
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant

What to do

  • Whale-watching nearby

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Portable fan
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

  • Housekeeping (on request)
  • In-room safe

Special features

Dining

Japanisch und koreanisch - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Le Stelle
Le Stelle Self Check In
Hotel Le Stelle self check in
Hotel Le Stelle - self check-in Hotel
Hotel Le Stelle - self check-in Lucerne
Hotel Le Stelle - self check-in Hotel Lucerne

Frequently asked questions

Does Hotel Le Stelle - self check-in offer free cancellation for a full refund?
Yes, Hotel Le Stelle - self check-in does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Le Stelle - self check-in?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Le Stelle - self check-in?
Sorry, there's no onsite parking at Hotel Le Stelle - self check-in.
What are the check-in and check-out times at Hotel Le Stelle - self check-in?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Le Stelle - self check-in?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (12-min walk) is nearby.
Are there restaurants at or near Hotel Le Stelle - self check-in?
Yes, there's an onsite restaurant, Japanisch und koreanisch.
What's the area around Hotel Le Stelle - self check-in like?
Hotel Le Stelle - self check-in is in Old Town Lucerne, a short 7-minute walk from Lucerne (QLJ-Lucerne Train Station) and 3 minutes' walk from Chapel Bridge. Travelers love the hotel's prime location.

Hotel Le Stelle - self check-in Reviews

Reviews

6.8

Good

7.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Good

Jeffrey, 2-night trip
Verified Hoteles.com guest review

4/10 Fair

Dirty floors, dirty toilet, clog sink, walls extremely dirty with sticked gum and dirt
1-night business trip
Verified Hoteles.com guest review

2/10 Poor

2-night family trip
Verified Hoteles.com guest review

8/10 Very Good

This hotel was walkable from the train station, and was in a great location in the center of the old town. Newly remodeled and very clean. We had our elderly parents with us; our only concern was that we had to get them and all our luggage up a full flight of stairs in order to access the elevator. This was a little tricky. Good price, we really enjoyed our stay!
Mike, 2-night family trip
Verified Expedia guest review

4/10 Fair

No reception or lobby. Nobody keeps your luggage in a safe room if you need to store it after check-out or before check-in.
MARIA DE LA LUZ, 1-night trip
Verified Expedia guest review

2/10 Poor

My wife and I are pretty pragmatic travelers who typically only need a clean, comfortable place to stay with minimal frills but practical amenities. The Hotel Le Stelle is probably one of the worst hotels we've stayed at in all our years of traveling. First, the good: we did not have any issues with the electronic self check in (though there's no one to help if any issues arise). The location is superb, right off Hirschenplatz, a couple min walking from the Reuss River, and less than 10 min walking from Lucerne Central Station. The bad: our room was tiny, old, and unkempt. There was no AC, and the tiny table fan could hardly provide any ventilation. Opening the windows only helped at night after things had cooled down, but our room faced other buildings and had almost no natural circulation. The ceiling lights were dim and actually stopped working on our second night. There were hooks in the bedroom but no hooks in the bathroom for hanging things. There was a yellow sink stain in the bathroom, questioning how well they clean here. There were limited and poorly placed electrical outlets, no desk, no stand by the bed, and limited space for our belongings. We had limited options when booking for the price range we were looking for, but it's not like this hotel would be considered economical. Even if it was, it was a terrible stay other than the location. Also, the so-called offered luggage storage in the restaurant downstairs is in plain view, no secure room. Misleading!
ALBERT, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect
Michael, 1-night trip
Verified Expedia guest review

8/10 Very Good

The property was great. We had issues checking in and the staff was very helpful and polite. There isn’t AC so it was hot, but they did provide a fan! The only complaint is housekeeping would knock on your door starting at 8am.
Cayce, 2-night family trip
Verified Orbitz guest review

8/10 Very Good

Nice rooms but automated check-in failed
The rooms were quite nice, especially for the quite reasonable price. The rooms were very clean with a nice, modern bathroom. Centrally located in the old city was a big plus. Of course, like almost all hotel rooms in the old city, there is no air conditioning. Even so it wasn't uncomfortable to sleep on a hot July night The only reason I'm not giving it 5 stars is the automated self check-in completely failed to work. The manager of the Japanese restaurant downstairs handled everything. She was very nice about it, but if we'd arrived when the restaurant was closed, i don't know what we'd have done.
Hayden, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Great location.
John, 1-night trip
Verified Expedia guest review

8/10 Very Good

Great place. Really enjoyed my stay.
John, 2-night trip
Verified Expedia guest review

2/10 Poor

The room has a very bad smell of sewage. We booked for 5 nights but had to leave after 2. Hotel refusing to refund the 3 nights. Hotel should not be allowed to operate with unhealthy facilities. Recommended banning this hotel
Nigel, 5-night family trip
Verified Wotif guest review

10/10 Exceptional

Room can be more neat looking if it was updraded with new curtains and painted. Great locatiin and the sheets were very clean. I saw the hotel maid cleaning in the morning and may i add the sheets were folded so nice and crisp!
Maicy, 1-night romance trip
Verified Expedia guest review

6/10 Good

The location is perfect. The room is small but it was clean. The issue is the building is very old and the owners have not taken steps to update it in any way. The walls are thin, there’s no AC, wear and tear in the bathroom, dings and marks on the wall. Again, things felt sanitary in the room and someone came by daily to clean, but it is an old building that lacks in creature comfort. That said, the location can’t be beat. Check in is via an automated machine, Expedia has the listing wrong, you will not receive an email prior to arriving.
Molly, 4-night romance trip
Verified Expedia guest review

6/10 Good

Floor not clean. TV did not work. No hotel staff on site. Was given the phone number of the owner but he did not answer messages. Eventually on the last day someone from the Japanese restaurant below got the TV to work for a few minutes, after which it stopped working again.
Alex, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Self check in easy. Location great off square but can be noisy late at night and early in morning. Rooms little run down - fine if you want a cheap and easy hotel.
Simon, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

Stay away from this place! We checked in and immediately walking into the room the smell was disgusting! There was previous guests hair in the linens, face clothes and mold in the shower. The walls and floors are very thin so when other guests wake up you are up too. The room we thought we were getting was not in the pictures. Very very small, zero view. The bed was like sleeping on the floor, very hard with zero cushion. Definitely not worth the value whatsoever
Rae-Lynn, 1-night romance trip
Verified Expedia guest review

4/10 Fair

It is in a very convenient location but the room is old and small and a bit dirty
Wing Yin, 1-night romance trip
Verified Expedia guest review

6/10 Good

The room had a horrible sewage smell from the drain in the bathroom
Hendrik, 2-night romance trip
Verified Expedia guest review

6/10 Good

Sarah, 2-night family trip
Verified Hoteles.com guest review

4/10 Fair

smell
Richard, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Clean room and easy check-in. Some may still find it hard if you are not tech savvy.
Mark Kevin, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Jon, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

The self check-in was unique, but it was very easy to use. The room was a bit small but nice. Overall a great stay and friendly service.
Joe, 2-night family trip
Verified Expedia guest review

6/10 Good

Basic but all you need in a great location! Self check in description on booking sounded complicated, but straight forward once you saw the machine.
Philippa, 2-night trip with friends
Verified Expedia guest review