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Chan-Kah Resort Village

3.5 star property
Family-friendly hotel in Palenque with 2 pool bars and spa

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Photo gallery for Chan-Kah Resort Village

Terrace/patio
Hiking
Outdoor pool, cabanas (surcharge), pool umbrellas
Steam room, body treatments, mud baths, body wraps, body scrubs, facials
Villa Junior Doble | View from room
Escape to Chan-Kah Resort Village, where warm sunshine and lush gardens create a serene atmosphere. Treat yourself to international cuisine at Lum or rejuvenate with a spa treatment. Take advantage of an outdoor pool, playground, and arcade/game room for endless family fun.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Spa
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 poolside bars
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Steam room
  • Children's pool
  • Bar/lounge
  • Room service
  • 24-hour business center
  • Conference center

For families (6)

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is $93
$102 total
includes taxes & fees
Apr 30 - May 1

Room options

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Showing 2 of 2 rooms

View all photos for Villa Junior King

Villa Junior King | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Villa Junior King

Highlights

Balcony or patio
Yard
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Junior Doble

Villa Junior Doble | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Villa Junior Doble

Highlights

Balcony or patio
Yard
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
KM. 3 Carretera Palenque- Ruinas, Palenque, CHIS, 29960

What's nearby

  • Palenque National Park - 14 min walk - 1.2 km
  • Aluxes Eco Park - 15 min walk - 1.3 km
  • Palenque Archaeological Zone - 5 min drive - 3.7 km
  • El Panchán - 7 min drive - 5.4 km
  • Misol-Ha Waterfalls - 11 min drive - 10.6 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 17 min drive

Restaurants

  • ‪Don Mucho - ‬16 min walk
  • ‪La Selva - ‬5 min drive
  • ‪Monte Verde Trattoria Pizzeria Italiana - ‬5 min drive
  • ‪Starbucks - ‬1 min walk
  • ‪Cafe Fuga - ‬4 min drive

About this property

Chan-Kah Resort Village

Bring the kids when you stay at Chan-Kah Resort Village in Palenque and they can enjoy the free kids' club. Guests can visit the spa to indulge in massages, body wraps, or facials, and Lum serves international cuisine. Other highlights include 2 poolside bars, an outdoor pool, and a bar/lounge.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 80 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Pool table

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center (12 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Mosquito nets
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Steam room
  • Reception hall

Accessibility

  • Braille/raised signage
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio
  • Yard
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath and a steam room.

The spa is open select days. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Dining

Lum - This restaurant specializes in international cuisine.
Ya’x - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 1500 per person, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 295 to 320 for adults, and MXN 150 to 200 for children

Children & extra beds

  • Cribs/infant beds are available for MXN 450.00 per night
  • Rollaway beds are available for MXN 450.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 15 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Chan-Kah
Chan-Kah Resort
Chan-Kah Resort Village
Chan-Kah Resort Village Palenque
Chan-Kah Village
Chan-Kah Village Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village
Chan-Kah Resort Village Hotel Palenque
Chan-Kah Resort Village Convention Center Maya Spa Palenque
Chan-Kah Resort Village Convention Center Maya Spa
Chan-Kah Village Convention Center Maya Spa Palenque
Hotel Chan-Kah Resort Village Convention Center & Maya Spa
Chan-Kah Resort Village Convention Center & Maya Spa Palenque
Chan Kah Resort Village
Chan-Kah Village Convention Center Maya Spa

Frequently asked questions

Does Chan-Kah Resort Village offer free cancellation for a full refund?

Yes, Chan-Kah Resort Village does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Chan-Kah Resort Village?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Chan-Kah Resort Village?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Chan-Kah Resort Village?

Yes, there's free self parking.

What are the check-in and check-out times at Chan-Kah Resort Village?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Chan-Kah Resort Village and nearby?

Chan-Kah Resort Village has 2 poolside bars, a spa, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Chan-Kah Resort Village?

Yes, Lum offers international cuisine.

Does Chan-Kah Resort Village have any outdoor private spaces?

Yes, every room features a balcony or patio and a yard.

What's the area around Chan-Kah Resort Village like?

Chan-Kah Resort Village is located a short 14-minute walk from Palenque National Park.

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Chan-Kah Resort Village Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Restaurant
Food
Service staff
Ruins
Drinks
Jungle
View
Cabin
Bed

What guests liked

  • The pool was clean, well-maintained, and amazing. (4 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

The pool was nice, rooms are ok but old.
Jaqueline, 5-night trip

10/10 Exceptional

Such a pretty place to stay
César, 1-night trip

10/10 Exceptional

This is an amazing hotel - I always stay here when in Palenque - it is beautiful, great restaurant, nature is around you - we were treated to the sights and sounds of howler monkeys in the trees. It is also very convenient for the ruins.
Helen, 3-night trip

10/10 Exceptional

Todo excelente
cesar, 3-night trip

10/10 Exceptional

Our stay was very relaxing and peaceful.We loved that it was close to the ruins and was very quiet.
Arlene, 1-night trip

10/10 Exceptional

The place is close to the ruins, so you can absorb the vibe of the jungle
Victor, 4-night trip

10/10 Exceptional

We love the place because they try to safe the environment ,their food and service was great
Maria, 3-night trip

10/10 Exceptional

Our experience in Chan- ka was excellent! We loved the surroundings. A beautiful place to stayed and relax
Yolanda, 4-night trip

10/10 Exceptional

Beautiful place to stay

This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park.
Bibiana, 2-night trip

10/10 Exceptional

000
Perla, 1-night trip

8/10 Very good

Food should be improved,tasteless and very overpriced!
Jurgis, 1-night trip

8/10 Very good

Food schould be improved.Very overpriced ad tasteless.
Jurgis, 3-night trip

10/10 Exceptional

The hotel was really nice. Rooms and pool area were amazing. The restaurant was not good, maybe due to low season. Stuff did not speak English and worked very slow. Overpriced and no good quality. The restaurants around are a lot better.
Christian, 3-night trip

6/10 Good

Property was decent but food and beverage was overpriced.
Marcelo, 3-night trip

10/10 Exceptional

The resort is huge and well managed. They have the only natural pool as they have their own source of spring water. The restaurant is big and the food is of high quality. They have a Starbucks, which in my opinion is not necessary. They care so much about their traditions and the planet, No plasticware, it is awesome.
Maria, 2-night trip

8/10 Very good

The hotel was well located, easy to reach from Palenque by taxi, and near to the historical zone. Staff were friendly and helpful. The shower was not very clean.
David, 3-night trip

10/10 Exceptional

Amazing

Amazing views, pool, surrounded by jungle
1-night trip

4/10 Fair

On my arriving hotel already charge my credit card. I choose pay when I check in
Jose, 1-night trip

8/10 Very good

Beautiful resort but restaurant needs attention.

We spent 3 nights and Chan-Kah and enjoyed the sites of Palenque and ending the day relaxing around the beautiful pool. My only disappointmennt was the limited menu at the restaurant along with the quality of the food. The lunch menu was the same as the dinner menu and really only had a standard European European selection. In our opinion the restaurant has considerable room for improvement.
Patricia, 3-night trip

6/10 Good

Beautiful property however the room had termites right on top of the bed. Also some of the servers were super late with our food( it would take 1hr and a half from when we ordered to get our food) meanwhile most other families got their food in 30 minutes
Jenifer, 5-night trip

4/10 Fair

Room was not clean, stains on the bathroom wall.
Mark, 2-night trip

2/10 Poor

they don't respect their own offers like drinks at happy hours, charge for asking milk for coffee, etc
Reuven, 8-night trip

8/10 Very good

Lovely little huts separated from each other, receptionist attention was very friendly, her name was Maria ( joking haha) her real name is Miss Nayalit. The only concern to be aware of is from Maintainance garden people "sneaking" to see whats inside through the back transparent glass. There must be a policy to implement to hotel workers including Security Guard NOT to step in the back of the HUT and specially STOP looking whats inside. There are other ways to go around. Other than that, if you like a quiet environment this is a great option close to ruins with a Superb Swimming Pool and a Starbucks inside (only drinks)! And a great Room Service offering local food :)

6/10 Good

This resort is really nice the pool is amazing overall super clean and well maintain great hotel but there is always a but, there is only one restaurant and nothing else this restaurant is a bit pricey and since there is nothing in the immediate surroundings you are pretty much force to eat there also they have Starbucks just as expensive. Another thing I didn’t like a to all is that you have to bring your pool towels to switch for new ones but the last time I did so my daughter was still swimming so I couldn’t bring the last so they held my ID Hostage until I bring it back not happy with that.
Maribel, 3-night trip

4/10 Fair

All the hotel staff forgot to smile, Service in the restaurante area was not as expected. And during check out I was charged 60 pesos for a facial towel that had some Makeup, saying to me that it was ruined!! They had not even washed it. Who can VIP property make that king of charges to a guest?
Valentina, 2-night trip