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El Patio Hotel

3.0 star property
Escape to a beautiful beachside haven with outdoor furniture and luggage storage at your fingertips. Enjoy stress-free travel planning with expert tour assistance.

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Photo gallery for El Patio Hotel

Beach nearby, white sand, beach cabanas
Point of interest
Interior
Point of interest
Point of interest
Alma y Mar Suites is the perfect retreat near Playa del Carmen Main Beach, where you can unwind by the outdoor pool or explore nearby Mamitas Beach. With in-room WiFi, enjoy a seamless stay and take advantage of tour/ticket assistance to make your vacation planning effortless.

Reviews

7.6 out of 10
Good

Popular amenities

  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool access
  • Breakfast available
  • Beach cabanas
  • Free beach club nearby
  • Air conditioning
  • Communal living room
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Minibar
  • Access to nearby outdoor pool

Room options

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7.6 out of 10, Good, 184 reviews
The price is $26
$34 total
includes taxes & fees
Mar 10 - Mar 11
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About the neighborhood

Map
Calle 26 Nte, Mza 59, Lt. 03, No. 320, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk
  • Mamitas Beach - 5 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 18 min walk
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Vagabunda - ‬1 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬1 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪La Vaca Gaucha - ‬1 min walk

About this property

El Patio Hotel

El Patio Hotel puts you in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Also, Mamitas Beach and Playa del Carmen Maritime Terminal are just a 5-minute drive away. Fellow travelers say great things about the overall property condition.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 18 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from noon - 4:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • This property's beach club is 600 yards (550 meters) away.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Offsite parking within 33 ft (USD 120 per day), from 10:00 AM to 10:00 PM
    • Street parking available
DONE

Other information

    • Smoke-free property
    • No alcohol served onsite

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:00 AM

Traveling with children

  • Children stay free (see details)

What to do

  • Free beach club nearby
  • Beach nearby
  • Access to nearby outdoor pool

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Beach cabanas (surcharge)

Facilities

  • 1 building/tower
  • Built in 1999
  • Communal living room
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 5.7 for adults and USD 5.7 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs USD 120 per day (33 ft away; open 10:00 AM to 10:00 PM)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: PayPal.
Cashless transactions are available.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Condohotel El Patio
Condohotel Patio
Condohotel Patio Condo
Condohotel Patio Condo El
CondoHotel El Patio Riviera Maya/Playa Del Carmen, Mexico
El Patio Apartments Apartment Playa del Carmen
El Patio Apartments Playa del Carmen
El Patio Hotel Playa del Carmen
El Patio Playa del Carmen
El Patio Hotel

Frequently asked questions

Are pets allowed at El Patio Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at El Patio Hotel?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at El Patio Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at El Patio Hotel?

No, this hotel doesn't have a casino, but Riviera Gran Casino (12-min walk) is nearby.

What is there to do at El Patio Hotel and nearby?

El Patio Hotel has beach cabanas and access to a nearby outdoor pool.

What's the area around El Patio Hotel like?

El Patio Hotel is in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 5 minutes' walk from Playa del Carmen Main Beach.

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El Patio Hotel Reviews

Reviews

7.6

Good

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Value and great location
Niles, 3-night trip

10/10 Exceptional

Very kind and attentive staff. Enjoyed every moment of my stay at Alma y Mar.
Yarileidy, 4-night trip

4/10 Fair

Convenient and clean. Bathroom did not match the pictures.
1-night trip

2/10 Poor

Stinky
Julian, 1-night trip

2/10 Poor

What I don’t like is that after 9 pm there was no water. I tried to contact the hotel but never got an answer back. Bedsheets were stained. What I did like is that it was close to everything.
Victoria, 3-night trip

8/10 Very good

This is a classic old style Mexican hotel. The bright colours, authentic tiling, & interior was pleasing. You can stay at a mc-resort and not know what country you are in. Not here. Must like Mexican music blaring, have patience with low water pressure, and the occasional smell from plumbing. Located off 5th avenue where people congregate. Food in the area is diverse and good. 5 mins walk to Maritsa beach which has a sandy bottom.

2/10 Poor

Ghostly reservation!
The hotel did not have my reservation! Blamed the system. Gave me a smaller unit than what I had reserved through your site, and paid slightly more.
Alejandro, 1-night trip

2/10 Poor

One of my worst experience.
Julian, 1-night trip

4/10 Fair

On checkin we found a somewhat accommodating reception by the manager who ended up moving us to the building next door. At the time I was impressed as the building next door was much nicer than the Alma and Mar building. From there it kind of went downhill. They only provide one key and they have almost no reception presence. We ended up getting locked out of the hotel late at night when I had to leave the key with my son in the room. I called the building. Their response was “wait until another guest comes and then sneak in the door behind them.” After 40 minutes I ended up having to do just that. Second issue: There was NO internet in the room and not only did my daily reminders of that fact to hotel staff go unanswered, the manager actually started yelling at me on the third day of my request. I know. First world problems right? lol anyway. I pushed my flight back a day but I decided it was more pleasant to pay more money at another hotel AND repack AND move hotels AND unpack again rather than extend my stay for a single night. that pretty much says it all.
Michael, 4-night trip

10/10 Exceptional

Ada, 1-night trip

10/10 Exceptional

El check in muy rápido
Rolando, 2-night trip

4/10 Fair

Natalia, 3-night trip

2/10 Poor

Maria Zenaida, 6-night trip

10/10 Exceptional

Felicidades
Todo excelente, sin duda volveré a este hotel con mi familia
Blanca daniela, 1-night trip

6/10 Good

Felipe, 3-night trip

6/10 Good

Mir wurde per WhatsApp mitgeteilt wo der Schlüssel ist und alles weitere, da das hotel keine 24 Stunden Rezeption hat (nur ca 3 Stunden am Nachmittag war jemand im Hotel). Das Hotel liegt direkt an der 5th Avenue trotzdem ist es im Verhältnis ruhig. 4 Minuten bis zum Strand. Zimmer sind groß und mit Kühlschrank, Mikrowelle und kleiner Elektro-Kochplatte ausgestattet. Zimmerreinigung nur auf Anfrage, die Besitzerin ist per WhatsApp immer zu erreichen, den Pool hab ich nicht gefunden. War 6 Tage dort, würde wieder kommen.
Desiree, 5-night trip

4/10 Fair

Alexis, 2-night trip

10/10 Exceptional

Tiene una excelente ubicación y una grandiosa amabilidad en la recepción por parte de la señorita Michelle, al igual que la limpieza impecable por parte de la camarista Araceli y la excelente atención por parte de la ama de llaves, Rusi.

10/10 Exceptional

Bien ubicada
erick elias, 3-night trip

8/10 Very good

Es un hotel muy bien ubicado y los espacio son agradables, es decir es bonito el lugar. Solo que hay muchas escalera que subir. Otro aspecto que destacar es que solo una de la habitaciónes tiene clima. En la otra solo hay ventilador. No tuvimos problemas con otras cosa y la chica que nos atendió, Michelle fue amable y dispuesta a ayudar. A pesar de que una habitación tenía solo ventilador si se refrescaba con el clima de la habitación principal. Otro aspecto es que tiene cocineta. Lo que si faltaba era una olla para calentar agua. Y no estaría mal que dejarán un trapito y un sácate para lavar trastes. Otro aspecto importante es que está ubicado en la quinta avenida y es una sona de mucha algarabía y ruido. Del lado del balcón se oye mucho el ruido, si no tienes problemas con esto, está muy bien. Los camas bien, solo que son firmes, los blancos bien. Y te dejan las llaves para que entres y salgas a la hora que sea.
Claudia, 3-night trip

10/10 Exceptional

Ana Cecilia, 1-night trip

10/10 Exceptional

Agradable experiencia
salvador, 2-night trip

4/10 Fair

Steven, 8-night trip

8/10 Very good

A grandes rasgos esta bien el lugar, pero no cuenta con estacionamiento el cual tienes que estacionarte en la calle y tanto tienes que pagar por él como el riesgo de que le pase algo a tu auto. Un pequeño detalle que ocurrió, es que en la zona del baño habia hormigas pequeñitas, que si bien no hacian nada si era algo incomodo que no pudoeras dejar tus articulos de aseo personal ahi. A favor del lugar, es que tiene un desayuno continental incluido, el restaurantes esta cerca del lugar y la verdad aunque no es una porcion muy grande, si quedas satisfecho para iniciar tu dia, ademas de la atencion buenisima tanto en el hotel como en el restaurante.
Marco, 5-night trip

4/10 Fair

Las instalaciones son muy viejas Hay mucho ruido de las demás habitaciones Son demasiado pequeñas y anticuadas Las escaleras están muy peligrosas No existen señalamientos informativos No hay recepción
Daniel, 4-night trip