We are 7 in our group, I requested 2 rooms if not connecting, at least adjoining or in the same floor. We checked in at 3:45pm and we are willing to wait until 4pm for the check in time... the lady said we can check-in. We are not even done, she's already out the door to go home... when we checked our room keys, she only checked us in 1 room, so I told to another lady... and literally told her to put us closer to each other... I knew that 4 pm is the start of the check in... and I knew that there's a lot of available rooms (there's no people checking in just us bec it's Thurs, its even weekdays.. but that lady said no more availability so she has to put the other room to the 5th floor whereas the other on the 2nd in spite of requesting to put us in the same floor.