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Platinum Hotel Tunjungan Surabaya

4.0 star property
Hotel with spa, near Tunjungan Plaza

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Platinum Hotel Tunjungan Surabaya

Deluxe Twin Room | Premium bedding, in-room safe, desk, laptop workspace
2 outdoor pools
Couples treatment rooms
Front of property
Family Double Room | Living area | 49-inch flat-screen TV with cable channels, TV, streaming services

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Childcare
    Childcare
  • Spa
    Spa
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 4 spa tubs
  • Breakfast available
  • Free babysitting
  • Fitness center
  • Sauna
  • Room service
  • Massage/treatment rooms
  • Babysitting
  • Business center
Feel at home
  • Babysitting (free)
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $69
$83 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Business Double Room

Business Double Room | Premium bedding, in-room safe, desk, laptop workspace

Business Double Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | Premium bedding, in-room safe, desk, laptop workspace

Junior Double Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Separate bathtub and shower
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Double Room

Family Double Room | Premium bedding, in-room safe, desk, laptop workspace

Family Double Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room

Business Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Business Twin Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Business Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Business King Room

Premium bedding, in-room safe, desk, laptop workspace

Business King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Premium bedding, in-room safe, desk, laptop workspace

Family Suite

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Four Points by Sheraton Surabaya, Tunjungan Plaza

Pool
Airport transfer
Free parking
Free WiFi
9.4 out of 10, Exceptional, (263)
The price is $73
$88 total
includes taxes & fees
Dec 6 - Dec 7
Four Points by Sheraton Surabaya, Tunjungan Plaza
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About the neighborhood

Map
Tunjungan St No.11 - 21, Genteng, Surabaya, East Java, 60275

What's nearby

  • Tunjungan Plaza - 8 min walk - 0.7 km
  • Grand City Surabaya - 18 min walk - 1.6 km
  • Surabaya Plaza Shopping Mall - 20 min walk - 1.7 km
  • Submarine Monument - 3 min drive - 2.6 km
  • Surabaya Zoo - 7 min drive - 5.7 km

Getting around

  • Surabaya (SUB-Juanda) - 38 min drive
  • Surabaya Pasar Turi Station - 20 min walk
  • Tandes Station - 22 min drive
  • Surabaya Gubeng Station - 28 min walk
  • Surabaya Kota Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Toko Kopi Padma - ‬2 min walk
  • ‪Gelateria - ‬3 min walk
  • ‪Locaahands - ‬2 min walk
  • ‪Bhek - ‬4 min walk
  • ‪Depot "WD - ‬4 min walk

About this property

Platinum Hotel Tunjungan Surabaya

At Platinum Hotel Tunjungan Surabaya, you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a bar/lounge, and a fitness center.

Languages

English, Indonesian

At a glance

Hotel size

  • 292 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Traveling with children

  • Free babysitting

Working away

  • Business center
  • 18 meeting rooms
  • Conference space (6954 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Bike storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Bicycle parking
  • Full-service spa
  • 4 spa tubs
  • Sauna
  • Massage/treatment rooms
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Premium cable channels
  • Streaming services

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Water-efficient showers only

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per night

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Platinum Tunjungan Surabaya
Platinum Hotel Tunjungan Surabaya Hotel
Platinum Hotel Tunjungan Surabaya Surabaya
Platinum Hotel Tunjungan Surabaya Hotel Surabaya

Frequently asked questions

Is there a pool at Platinum Hotel Tunjungan Surabaya?
Yes, there are 2 outdoor pools.
Are pets allowed at Platinum Hotel Tunjungan Surabaya?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Platinum Hotel Tunjungan Surabaya?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Platinum Hotel Tunjungan Surabaya?
Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.
What are the check-in and check-out times at Platinum Hotel Tunjungan Surabaya?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Platinum Hotel Tunjungan Surabaya and nearby?
Platinum Hotel Tunjungan Surabaya has 2 outdoor pools and a spa, as well as a fitness center.
Are there restaurants at or near Platinum Hotel Tunjungan Surabaya?
Yes, there's an onsite restaurant.
What's the area around Platinum Hotel Tunjungan Surabaya like?
Platinum Hotel Tunjungan Surabaya is in Genteng, a short 8-minute walk from Tunjungan Plaza and 18 minutes' walk from Grand City Surabaya.

Platinum Hotel Tunjungan Surabaya Reviews

Reviews

8.8

Excellent

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

BOON HOW, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

good location and comfortable hotel
near to Tunjungan plaza and near many eating place and big breakfast selection
2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

On time checkin without waiting. Requested for smoking room and ready when arrived. Price is not so expensive and reasonable even during school holiday. Very highly recommended to who ever want to stay at this hotel.
Abd Shukor Bin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Dennis, 15-night trip
Verified Expedia guest review

10/10 Exceptional

Parking might be trouble because limited and limited room maunuver for vehicle.
Abd Shukor Bin, 3-night family trip
Verified Expedia guest review

6/10 Good

lengthy check in. Room is standard, but bathroom is small and narrow. Bed is nice and firm. AC not cold enough in our room. Breakfast is OK
j, 4-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

M priyo, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

1-night business trip
Verified Hoteles.com guest review

2/10 Poor

Rusli, 2-night trip
Verified Hoteles.com guest review