The second we arrived we regretted choosing this property. They tried to charge us again after paying through Expedia that was only resolved by a third manager investigating. Overalll checkin was 25 minutes. Rooms are worse than a canadian prison, air conditioning only works in one part of the bedroom, curtains don’t cover the windows entirely so the heat is quite high by 6 am and feels like a sauna.
Our beds were as soft as cardboard and upon pulling back a sheet there was a spider, a bug and a few hairs.
The bathroom had mould in its corners, the bathtub was very old and shallow. Under every surface was grime and first from the sink to under he coffee table. The internet was poor and couldn’t load pages at times.
The elevators are a joke, always packed and it is a rush to get in and try to get a spot. Parking is not available in front of the property beyond their 10 spots so you have to drive to the front, waive down security to follow you down the mountain to parallels park so they can drive you back up.
The good, the view is incredible, the pool was as described and the small shop at the property was affordable and open often.
If you are like me and read a review and think that maybe the others are just complaining and still decide to try this out I recommend paying the extra for the daily breakfast as long as you don’t mind a few sneezes and coughs into the open food as the staff carry it around’