2/10 Poor
Jul 30, 2022
This was awful. We arrived at the resort to find out we did not have access to any of the resort restaurants, shops, or entertainment since we booked with a "private owner". This was not disclosed during booking at all. Then, the fridge went in the first room. In addition the room had an awful musty smell and was outdated and unclean. Moved to a second room that was even more dirty, a large dead cockroach, and a broken mirror. Then, the music down below was so loud you couldnt even hear each other to talk and it's all you heard all night. We checked out agter 1 night and were supposed to be there 5 nights. Property did refund a portion of the cost.
Jodie
Jodie, 5-night trip