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Residence - Palais Hörtenberg

Aparthotel with spa, near Museo Archeologico dell'Alto Adige

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Deluxe Condo | View from room
Premium bedding, down comforters, pillowtop beds, in-room safe
Exclusive Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe
City view from property
Surrounded by the charm of Bolzano, Palais Hörtenberg offers a warm welcome. Unwind in the sauna or steam room, indulge in spa treatments at the full-service spa, and enjoy convenient amenities like laundry facilities and free in-room WiFi. Previous guests rave about the helpful staff and ideal location.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Spa
  • Pet friendly
  • Air conditioning
  • Refrigerator

Main amenities (9)

  • 34 apartments
  • Housekeeping (on request)
  • Full-service spa
  • Self parking
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Limited hour front desk
  • TV in a common area

Feel at home (6)

  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Laundry facilities
  • Espresso maker
  • Blackout drapes/curtains
The current price is $124
$141 total
includes taxes & fees
Apr 6 - Apr 7

Room options

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Showing 9 of 9 rooms

View all photos for Superior Studio Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Studio Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
Dining table
Plasma TV
  • Studio
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Apartment

Premium Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Apartment

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Studio

Superior Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Studio

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
Dining table
Plasma TV
Hypo-allergenic bedding
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Elite Apartment

Premium bedding, down comforters, pillowtop beds, in-room safe

Elite Apartment

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Condo

Premium bedding, down comforters, pillowtop beds, in-room safe

Family Condo

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Condo

Deluxe Condo | View from room

Deluxe Condo

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
Dining table
Plasma TV
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe

Exclusive Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
Dining table
Plasma TV
Hypo-allergenic bedding
  • 27 sq m
  • Studio
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Loft

Elite Loft | Premium bedding, down comforters, pillowtop beds, in-room safe

Elite Loft

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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$206 total
includes taxes & fees
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About the neighborhood

Map
Via Museo, Bolzano, BZ, 39100

What's nearby

  • Museo Archeologico dell'Alto Adige - 1 min walk - 0.1 km
  • Piazza Walther - 6 min walk - 0.6 km
  • Bolzano Christmas Market - 6 min walk - 0.6 km
  • Renon Cable Car - 14 min walk - 1.2 km
  • Fiera Bolzano - 7 min drive - 4.7 km

Getting around

  • Kaiserau Station - 7 min drive
  • Bolzano/Bozen Station - 10 min walk
  • Bolzano (BZQ-Bolzano Bozen Rail Station) - 10 min walk

Restaurants

  • ‪Ristorante Pizzeria Casa al Torchio - ‬2 min walk
  • ‪Hopfen & Co - ‬3 min walk
  • ‪Forsterbrau Central Bolzano - ‬3 min walk
  • ‪Ristorante Fujiya - ‬3 min walk
  • ‪Banco11 - ‬3 min walk

About this property

Residence - Palais Hörtenberg

At Residence - Palais Hörtenberg, you'll be within a 10-minute drive of Dolomites. Guests can be pampered with spa services at the spa. Nice touches like rainfall showerheads, espresso makers, and pillowtop beds with down comforters are offered up in all apartments. The helpful staff and location get great marks from fellow travelers.

Languages

English, German, Italian
VISIBILITY

At a glance

Property size

    • 34 apartments

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Stadt Città Piazza Walther 21 - 39100 Bolzano]
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 25 (exact amount varies) at check-out

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Covered onsite self parking (EUR 25 per day; includes in/out privileges)
    • Onsite parking limited (max 10 spaces per unit)
    • Height restrictions apply for onsite parking
    • Onsite carport

Other information

    • Designated smoking areas (fines apply)

Property amenities

Pool/Spa

  • Hot tub
  • Sauna
  • Steam room
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (EUR 25 per day; includes in/out privileges)
  • Limited onsite parking (max 10 spaces per unit)
  • Height restrictions apply for onsite parking
  • Onsite parking options include a carport

Food and drink

  • Refrigerator (full size)
  • Microwave
  • Espresso maker
  • Coffee grinder
  • Freezer
  • Electric kettle
  • Cleaning supplies
  • Cookware/dishes/utensils

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow top mattress
  • Bed sheets provided
  • Rollaway/extra beds: EUR 60.0 per day

Bathrooms

  • Shower
  • Rainfall showerhead
  • Soap
  • Toilet paper
  • Hair dryer
  • Shampoo
  • Free toiletries

Entertainment

  • 55-inch plasma TV with cable service
  • TV in a common area

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 24 per pet per day
  • Welcoming cats and dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Shower grab bar height (inches): 22
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Handrails in stairways
  • Portable shower seat
  • Roll-in shower
  • Roll-in shower width (inches): 39
  • Smooth flooring in room
  • Soundproofing
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 28
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • Safe
  • Housekeeping (on request)
  • Blackout drapes/curtains
  • Vending machine
  • Front desk (limited hours)
  • Mobile key entry

Location highlights

  • In the city center
  • In the historical district

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 34 rooms
  • Connecting/adjoining rooms avaliable
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Private Spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Spa access is available for an extra charge of EUR 55
  • Housekeeping is offered for an extra charge of EUR 25 per day
  • Towels are available for an extra charge of EUR 6 per person, per night (or guests may bring their own)

Children & extra beds

  • Cribs/infant beds are available for EUR 20.0 per day
  • Rollaway beds are available for EUR 60.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 24 per pet (may vary based on length of stay)

Parking

  • Covered self parking costs EUR 25 per day with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT021008B44N7PCCP9

Also known as

Hörtenberg Homes
Palais Hörtenberg
Palais Hortenberg Bolzano
Residence - Palais Hörtenberg Bolzano
Residence - Palais Hörtenberg Aparthotel
Residence - Palais Hörtenberg Aparthotel Bolzano

Frequently asked questions

Are pets allowed at Residence - Palais Hörtenberg?

Yes, cats and dogs are welcome. There's a charge of EUR 24 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Residence - Palais Hörtenberg?

Yes. Self parking costs EUR 25 per day. Onsite parking options include a carport (max 10 spaces per unit).

What are the check-in and check-out times at Residence - Palais Hörtenberg?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

What is there to do at Residence - Palais Hörtenberg and nearby?

Residence - Palais Hörtenberg has a spa.

What's the area around Residence - Palais Hörtenberg like?

Residence - Palais Hörtenberg is in Old Town Bolzano, a short 10-minute walk from Bolzano/Bozen Station and 3 minutes' walk from Via dei Portici. Travelers give top marks for the aparthotel's prime location.

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Residence - Palais Hörtenberg Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent location. Excellent and very clean accommodation.
Robin, 2-night trip

10/10 Exceptional

Highly recommended
This was a great place to stay, loved it and hope to come back. Thank you Natasha, you were welcoming and so helpful and made our stay an excellent experience. Great location, close to everything, 10 minute walk from the train station. Clean and comfortable, spa for couples was lovely.
Rondelle, 2-night trip

10/10 Exceptional

This was a fantastic hotel in Bolzano. A perfect spot for the exploration of the Dolomites. Highly recommend.
Daniel, 3-night trip

10/10 Exceptional

Great staff, awesome rooms and close to everything you need!
Matt, 2-night trip

10/10 Exceptional

Excellent location and super comfy
layal, 2-night trip

10/10 Exceptional

Perfect Stay
Excellent property in an excellent location !! Perfect for train station, old town, and restaurants.
Alan, 2-night trip

10/10 Exceptional

Beautiful property in the heart of the old city. Perfect place to headquarter for the Dolomites and the South Tyrol area.
Charles, 2-night trip

10/10 Exceptional

Would love to visit again
Christopher, 2-night trip

10/10 Exceptional

On the edge of the pedestrian district, this was a modern, beautiful, and quiet hotel! Highly recommend.
Averil, 2-night trip

10/10 Exceptional

Nice place!!!
alejandro, 2-night trip

8/10 Very good

Perfect location for a night in Bolzano. Parking was easy, large and safe. Room was very new, large and clean, with good amenities. Check-in/out was simple and staff easy to deal with. The best parts of town were easily walkable from the hotel.
James, 1-night trip

10/10 Exceptional

Great location
Great location in heart of town. Completely redone and modern. Very comfortable, clean, and all the amenities.
Donald G, 4-night trip

10/10 Exceptional

Great experience
Wonderful tasteful spacious modern facility with most helpful staff.
Harriett, 2-night trip

10/10 Exceptional

I would definitely stay here again.
Francine, 2-night trip

10/10 Exceptional

We loved the large, modern room and location on the pedestrian street.
Kristina Y., 2-night trip

10/10 Exceptional

Palais Hörtenberg was the perfect stay! The rooms were spacious and modern. Steps away from shopping and dining. Front desk staff very friendly and helpful! 10/10 stay. Would recommend!!
Rianne, 1-night trip

6/10 Good

Perfect place to stay for holiday
Faisal, 3-night trip

10/10 Exceptional

Great stay in Bolzano
We stayed here for 2 nights to visit the Dolomites. The accommodation is well located in the centre of Bolzano on a street with lots of shops and restaurants. It was around 10min walk from the main train station which we did easily with our luggage. We had 2 different room types for 5 adults, one with a lovely big balcony and the other was big enough for 3 adults. The rooms themselves were modern, large and clean. There was enough space in both rooms for all of our luggage and for us to congregate (have a wine and snacks) all together. The bathrooms were also really spacious and clean. Tho r surrounding area was full of shops, restaurants and there was a supermarket one or two shops down from the hotel. Would highly recommend for anyone looking for a central base in Bolzano.
2-night trip

10/10 Exceptional

Really nice rooms, modern and fresh. Friendly and helpfull.
Maria, 1-night trip

10/10 Exceptional

Perfect location & outstanding rooms & facilities. Room so spacious with a view, bathroom large & shower was great. Free laundry machine & dryer extremely handy as I was traveling 2 weeks. Otzi museum across the street! Everything in walking distance or grab a bus. Huge market on Saturday right across the bridge. Restaurants, shopping, farmers market & more all in walking distance. I highly recommend & would stay again!
Kim, 2-night trip

10/10 Exceptional

very spacious, comfortable & convenient.
Yu-May, 2-night trip

10/10 Exceptional

Loved this place!
Barbara, 1-night trip

10/10 Exceptional

Staff were very friendly when we arrived and provided maps of the city. The building is very modern and high tech which was very neat. Spacious rooms made the stay very comfortable. Laundry onsite was a huge bonus as we were able to take advantage of for the last leg of our trip
Rae-Lynn, 3-night trip

10/10 Exceptional

Lovely hotel right in the middle of everything. Short walk to train station. Room was beautiful, clean and very modern. Dining and shopping right out the front door. Staff was friendly and helpful. Would stay here again.
Marc, 3-night trip

10/10 Exceptional

Everything is good, except that the front desk closes at 5:30pm, is that too early? The location is perfect, but the entrance is difficult to find. Inside the room is the world of modern young people who can easily work out how to use the facilities.
Michael, 1-night trip