10/10 Excepcional
26 de abril de 2025
My favorite place to stay...I'll be back!!!!
Where do I begin!!! From the minute I walked in to check in I was greeted with a smile by Ms.Jocelyn. She was pleasant, accomodating and made me feel valued when I had a concern. She addressed my needs immediately.
For the duration of our stay, from the front desk to the housekeeping staff, everyone was friendly and made us feel at home for the 4 days we stayed here. They truly understand the meaning of hospitality which is sometimes a rare gem during my travels.
Each morning, the breakfast was hot and bountiful with lots of options. My little one jumped up every morning to go to breakfast. The area was clean and monitored. They even had vegetarian sausage one morning which was a delight for our Aunt who is Pescatarian. I would suggest to add the vegetarian sausage more often to the menu.
To my surprise, my room was turned everyday despite the choice provided at check in was every other day. It was great coming back in with fresh towels, empited garbage and properly made beds (we tried to make our beds before leaving for the day).
The next best thing was the laundry facilities. To a mom this is a great amenity because I prefer to leave with fresh, clean clothes.
The lobby is bright and welcoming. I enjoyed a brownie each evening when I came in. Also at check in I got a welcome bag of water and chocolate!!!! I am not even a rewards member and felt like royalty!!!!
The area is situated in a very active area with restaurants, grocery stores, and lots of shops.
tracy
tracy, viaje de 3 noches en familia
Opinión verificada de un huésped de Hoteles.com
