It was a nightmare, If it's raining, you wont be able to go to the only restaurant... they don't have umbrellas, everything is wet!
Meal hours are very short, lunch and dinner are no good, breakfast is ok.
And you can tell, staff is not happy! the staff keeps asking you for a signature, even when you have the all inclusive plan, is a bother... I will never go back to this Hotel! I know is not their fault about the weather, but they have to understand that we came from another country and find it like that, is a bummer... AT LEAST they could be nicer, and TRY to help you have a little fun in your vacation! the only nice person was the night guy, Alejandro, who was telling me and my wife, the story of the racoons in the Hotel, at least, he would smile and talk to us, everyone else was so serious, and stiff, but this guy Enrique... I don't know how can he be working in front of people! he was beyond rude.