By the serene lake, Hacienda Puno offers a tranquil retreat. Enjoy a breakfast buffet at Taypicamana restaurant and explore nearby attractions with the area shuttle's assistance. Guests rave about their stay.
Juliaca (JUL-Inca Manco Capac Intl.) - 69 min drive
Puno Station - 7 min walk
Paucarcolla Station - 28 min drive
Area shuttle (surcharge)
Restaurants
La Casona - 3 min walk
Mojsa Restaurant - 3 min walk
Ricos Pan - 1 min walk
La Hacienda Restaurant - 3 min walk
Rupha Cafe - 1 min walk
About this property
Hacienda Puno
Hacienda Puno puts you just a 5-minute drive from Lake Titicaca. For a bite to eat, guests can check out Taypicamana, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli.
Languages
English, Spanish
At a glance
Hotel size
64 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: noon; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out time is 9:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2005
Safe-deposit box at front desk
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
LED television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Soundproofed rooms
Turndown service
Memory foam mattress
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Taypicamana - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Area shuttle service is offered for an extra charge
Children & extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards. Cash is not accepted.
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20406464181
Also known as
Hacienda Hotel Puno
Hacienda Puno
La Hacienda Hotel Puno
Hacienda Puno Hotel
Hacienda Puno Puno
Hacienda Puno Hotel
Hacienda Puno Hotel Puno
Frequently asked questions
Does Hacienda Puno offer free cancellation for a full refund?
Yes, Hacienda Puno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hacienda Puno?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hacienda Puno?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hacienda Puno?
Check-in start time: noon; Check-in end time: 5:30 AM. Check-out time is 9:00 AM.
Are there restaurants at or near Hacienda Puno?
Yes, there's an onsite restaurant, Taypicamana.
What's the area around Hacienda Puno like?
Hacienda Puno is in the heart of Puno, a short 7-minute walk from Puno Station and 3 minutes' walk from Puno Plaza de Armas.
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Hacienda Puno Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 17, 2023
Very cute hotel in a middle of downtown close to many interesting historic trademarks and restaurants.
Alla
10/10 Exceptional
Dec 17, 2023
Best location
Alla
8/10 Very good
Mar 31, 2024
Nice Centric Hotel in Puno
Nice 3 star hotel within 1 block from Plaza de Armas. Building is old and breakfast could improve, but considering price this is an excellent option in Puno.
Sergio
Sergio, 3-night trip
10/10 Exceptional
Jul 7, 2024
The hotel is 1 block away from central plaza. A lot of restaurants and tour guide places around. The area around it is not loud so you will be able to rest.
renan
renan, 2-night trip
10/10 Exceptional
Aug 10, 2024
Lupe and Angelina and the rest of the staff were very nice.
Eduardo
Eduardo, 3-night trip
10/10 Exceptional
Nov 10, 2024
Incredible Hotel
The staff at this hotel are one of the nicest teams I have ever come across. The daily smiles from them are genuine. They make you feel wanted. The cleanliness is excellent. Breakfast marvellous. Please make this your hotel before any others.
Colin
Colin, 3-night trip
10/10 Exceptional
May 24, 2024
I had a wonderful time staying in this hotel. The stuff was delightfully friendly and helpful, always there and always smiling. The room was lovely, with a sweet little niche with a table facing the big sort-of-french window - loved that bit! All the rest was great too. The breakfast good, again with a very friendly stuff.
All in all, I'll book there next time I'm in Puno for certain...
Zoe
Zoe, 3-night trip
10/10 Exceptional
Feb 10, 2025
JIHYUN
JIHYUN, 2-night trip
10/10 Exceptional
Jan 8, 2025
Karen
Karen, 2-night trip
10/10 Exceptional
Nov 12, 2024
JORHMEY
JORHMEY, 3-night trip
10/10 Exceptional
Oct 4, 2024
Alma Ivonne
Alma Ivonne, 1-night trip
4/10 Fair
Sep 1, 2024
Lizbeth
Lizbeth, 1-night trip
10/10 Exceptional
Aug 28, 2024
Cesar Eduardo
Cesar Eduardo, 1-night trip
8/10 Very good
Jul 24, 2024
Boa surpresa em Puno
Vamos muito bem recebidos nesse hotel, em Puno. Os quartos são grandes e comportam bem uma familia de 4 pessoas. O hotel é bem localizado no centro da cidade, sendo necessário andar algumas quadras até o porto no lago Titicaca
Franklin
Franklin, 1-night trip
10/10 Exceptional
Jun 14, 2024
Joseph
Joseph, 2-night trip
10/10 Exceptional
Jan 6, 2024
William Horton
William Horton, 2-night trip
10/10 Exceptional
Jun 22, 2022
Agradável e limpo. Bom café da manhã.
Ambiente agradável e limpo. Café da manhã gostoso. Atendimento atencioso. A localização é muito boa. Tem um pouco de barulho, apesar das janelas anti-ruído. As fotos condizem com o que você vai encontrar.
Ricardo
Ricardo, 2-night trip
10/10 Exceptional
Dec 22, 2021
excelente todo, muy buena atencion, calidad precio muy bueno
zarella
zarella, 2-night trip
6/10 Good
Mar 17, 2020
Verified traveler
1-night trip
2/10 Poor
Feb 24, 2020
arnaque sur tour 1/2 journée lac Titicaca
L’hotel nous a vendu un tour pour le lac Titicaca. Durant le tour une croisière optionnelle en embarcation traditionnelle était proposé (nous avons décliné l’offre), en punition nous avons dû attendre 1h00 dans le bateau enfermés (sur un tour de 1h45) !!!!!! Un scandale !!! Quand nous l’avons dit à la réception il nous ont dit « you have to pay »... service client 0 !!!nul une arnaque
Caroline
Caroline, 2-night trip
8/10 Very good
Jan 16, 2020
Clean facilities renovated and for what you pay it’s worth it . Better choice of breakfast .
Solomon
Solomon, 1-night trip
2/10 Poor
Dec 2, 2019
Verified traveler
1-night trip
8/10 Very good
Sep 24, 2019
Está dentro de lo esperado
El hotel en si está muy bien a 200 mts de la Plaza de Armas. El desayuno muy bien aunque el huevo revuelto es incomible. No tomen sus tours porque son muy caros en otras agencias lo consiguen a mitad de precio.