Staff were absolutely lovely, nothing was too much trouble, sorted a problem with the room door very quickly so we were not inconvenienced. The restaurant serves first class food, definitely recommend the baby back ribs for an evening meal and the cooked breakfast with waiter service is absolutely brilliant. Free parking is available opposite the hotel, this is limited but we did not have any issues finding a space. We had to check out early 6.15am in order to get the Ferry, asked reception for an early breakfast and we were greeted in the morning by a member of staff who was really accomodating and he really looked after us, a great way to end our stay.
The hotel is not too far from the town with a pleasant walk through the park. The only down side is that the hotel is situated on a busy main road so did hear traffic noise at times from room but not a major issue.