Experience the best of Lozenets at Hotel Zoo Sofia, where relaxation meets indulgence. Unwind on the rooftop terrace, indulge in a rejuvenating massage or enjoy a meal at the on-site restaurant. With amenities like free in-room WiFi, coffee/tea in the lobby and an elevator for easy navigation.
Take in the views from the rooftop terrace when you stay at Hotel Zoo Sofia. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include a bar/lounge, a 24-hour fitness center, and a sauna.
At a glance
DONE
Hotel size
103 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured onsite self parking (BGN 20 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Playground
What to do
Ecotours nearby
Mountain biking nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
2 buildings/towers
Built in 2007
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
24-hour fitness center
Spa services
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
30-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: BGN 2.50 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately BGN 12 for adults and BGN 12 for children
Late check-out can be arranged for an extra charge of BGN 80 (subject to availability)
Parking
Secured self parking costs BGN 20 per night
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
Also known as
Hotel Silver House
Hotel Silver House Sofia
Silver House Hotel
Silver House Sofia
Hotel Silver Sofia
Silver Sofia
Hotel Silver
Hotel Zoo Sofia Hotel
Hotel Zoo Sofia Sofia
Hotel Zoo Sofia Hotel Sofia
Frequently asked questions
Does Hotel Zoo Sofia offer free cancellation for a full refund?
Yes, Hotel Zoo Sofia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Zoo Sofia?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Zoo Sofia?
Yes. Self parking costs BGN 20 per night.
What are the check-in and check-out times at Hotel Zoo Sofia?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge of BGN 80 (subject to availability). Express check-in and contactless check-out are available.
What is there to do at Hotel Zoo Sofia and nearby?
Have fun during the warmer months with activities nearby such as mountain biking. Additional recreation nearby includes ecotours. Enjoy amenities like a 24-hour fitness center, a sauna, and a garden.
Are there restaurants at or near Hotel Zoo Sofia?
Yes, there's an onsite restaurant.
What's the area around Hotel Zoo Sofia like?
Hotel Zoo Sofia is a short 3-minute walk from Sofia Zoo and 14 minutes' walk from Hristo Botev Sport Hall.
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Reviews
Hotel Zoo Sofia Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.2
Location
8.0
Staff & service
8.0
Eco-friendliness
8.2
Property conditions & facilities
Reviews
10/10 Exceptional
Mar 31, 2025
Great hotel, very clean and comfortable.
Adam
Adam, 4-night trip
10/10 Exceptional
Apr 24, 2025
Lovely hotel with very spacious room. Good restaurant and excellent staff all around. Thanks for a great stay!
Joshua
Joshua, 1-night trip
10/10 Exceptional
May 5, 2025
Property in excellent condition
Sunday
Sunday, 1-night trip
8/10 Very good
Mar 26, 2023
OK overnight stay but not more then that
Hotel is ok but room furniture outdated, definitely need to refresh rooms.
Breakfast basic, staff not really friendly
Jure
Jure, 1-night trip
2/10 Poor
Sep 25, 2024
For a 4 star hotel not to be able to serve dinner and the carpet floor look like there been a teenage party for weeks.
Little security and room safe inop. Towls falling apart due to use and taxi did not show up twice.
Poul Christian
Poul Christian, 2-night trip
6/10 Good
Jan 19, 2023
Disappointed
Hotels.com sold me a standard room with a free upgrade. I was given a basic room or could pay £60 per night for the free upgrade and was told they only have a few rooms they give free upgrades on. Eventually, the next day, got moved. However, the room then wasn’t serviced, I had to ask for some clean towels. The next day I was promised housekeeping but not till after lunch. At 4:30, still not done so had to have another conversation. Was very disappointed. Breakfast, cool instead of hot cooked breakfast, just in tin trays with no lids, the rest was bland. The coffee was ok. One of the bar staff was ok. One of the receptionists was ok. Location, in the middle of nowhere. The bathroom was tiny and would benefit from a refresh.
Kevin
Kevin, 6-night trip
10/10 Exceptional
Aug 26, 2025
Thomas
Thomas, 1-night trip
8/10 Very good
Apr 11, 2025
Julian
Julian, 5-night trip
10/10 Exceptional
Jan 16, 2025
Stoycho
Stoycho, 1-night trip
8/10 Very good
Dec 25, 2024
Hoisan
Hoisan, 2-night trip
8/10 Very good
Jul 10, 2024
samira
samira, 2-night trip
10/10 Exceptional
Jun 19, 2024
Diana
Diana, 1-night trip
6/10 Good
Apr 24, 2024
Il soggiorno è stato piacevole, accoglienza e servizi ok.
Credo non tornerò a mangiare nel ristorante per la scortesia dei camerieri.
Specialmente un cameriere si è rivelato più volte scontroso e maleducato nei miei confronti, un peccato
Verified traveler
2-night trip
10/10 Exceptional
Mar 22, 2024
Hotel fantastico. Repetire seguramente
Pablo Martin
Pablo Martin, 2-night trip
8/10 Very good
Jan 19, 2024
Richard
Richard, 2-night trip
10/10 Exceptional
Jan 19, 2024
Miguel
Miguel, 1-night trip
2/10 Poor
Aug 9, 2023
Jan
Jan, 2-night trip
4/10 Fair
Jul 12, 2023
James
James, 3-night trip
8/10 Very good
Apr 19, 2023
Kasper
Kasper, 1-night trip
10/10 Exceptional
Jan 13, 2023
AHMET SAMIM
AHMET SAMIM, 1-night trip
10/10 Exceptional
Jan 12, 2023
.
Conyo
10/10 Exceptional
Oct 11, 2022
Very clean and comfortable place to stay. The rooms are spacious and renovated, good breakfast, the parking lot is behind the hotel very convenient.
Tihomir
Tihomir, 1-night trip
8/10 Very good
Jul 2, 2022
Correct pas plus
Hôtel correcte pour le prix. Mais un pue limite pour un 4étioles. Pas de bouilloire dans la chambre comme indiqué. Petites chambres. Si non très propre. Personnel aimable.