Casa Ixchel

4.0 star property
Aparthotel with outdoor pool, near Isla Mujeres Ferry Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Ixchel

Outdoor pool
Property grounds
Exterior
Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance ) | View from room
Master Suite Ocean View with Kitchenette up to 6 pax | Living room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • 10 apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Terrace
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Free self parking

Room options

Available filters for rooms
Showing 8 of 8 rooms

Basic Room, 1 King Bed, No View (Contemplation )

Highlights

Air conditioning
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 30 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

1 King Bed (Peace)

Highlights

Air conditioning
Kitchenette
Private bathroom
Minibar
Stovetop
Cookware/dishes/utensils
Coffee/tea maker
In-room safe
  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Master Suite Ocean View with Kitchenette up to 6 pax

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Private bathroom
Stovetop
Oven
Cookware/dishes/utensils
  • 20 sq m
  • Studio
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

Room, 1 Double Bed (Love)

Highlights

Air conditioning
Kitchenette
Private bathroom
Coffee/tea maker
Stovetop
Minibar
In-room safe
Daily housekeeping
  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed (Serenity)

Highlights

Air conditioning
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 30 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Kitchenette, Ocean View (Harmony)

Highlights

Air conditioning
Kitchenette
Private bathroom
Minibar
Stovetop
Cookware/dishes/utensils
Coffee/tea maker
In-room safe
  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance )

Highlights

Air conditioning
Kitchen
Refrigerator
Private bathroom
Stovetop
Oven
Cookware/dishes/utensils
Coffee/tea maker
  • 20 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Room, 1 King Bed, Microwave (Bliss)

Highlights

Air conditioning
Kitchenette
Private bathroom
Microwave
Minibar
In-room safe
Daily housekeeping
  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida Jesus Martinez Ross, Manzana 98, Lote 5, Salinas, Isla Mujeres, QROO, 77400

What's nearby

  • Crayola House - 13 min walk - 1.1 km
  • Isla Mujeres Ferry Terminal - 5 min drive - 3.4 km
  • Dolphin Discovery - 6 min drive - 5.3 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 7 min drive - 5.4 km
  • North Beach - 7 min drive - 2.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 115 min drive

Restaurants

  • ‪Buffet Restaurant - ‬6 min drive
  • ‪Mango Café - ‬9 min walk
  • ‪Restaurant el Comejen - ‬3 min drive
  • ‪Greenverde - ‬8 min walk
  • ‪Marina Bartolomé - ‬4 min drive

About this property

Casa Ixchel

When you stay at Casa Ixchel, you'll be within a 10-minute drive of Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Da Luisa, which serves Mexican cuisine and is open for breakfast and lunch. A bar/lounge, a snack bar/deli, and a terrace are other highlights.

Languages

English, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: noon; Check-in end time: 5 PM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 9 AM - 5 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 33 ft
  • Street parking available

Restaurants on site

  • Da Luisa

Dining

  • Cooked-to-order breakfast available for a fee weekdays 8:00 AM–noon: USD 10-20 per person
  • 1 restaurant
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Free toiletries

Outdoor areas

  • Terrace
  • Garden

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Upper floors accessible by stairs only

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Electrical adapters/chargers
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Things to do

  • Yoga classes on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 10 rooms
  • Property does not allow children

Special features

Dining

Da Luisa - This restaurant specializes in Mexican cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 20 per person

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Casa Ixchel Aparthotel Isla Mujeres
Casa Ixchel Isla Mujeres
Casa Louise Ixchel Hotel Isla Mujeres
Casa Ixchel Hotel Isla Mujeres
Casa Ixchel Hotel
Casa Ixchel Aparthotel
Casa Ixchel Isla Mujeres
Casa Ixchel Aparthotel Isla Mujeres

Frequently asked questions

Does Casa Ixchel offer free cancellation for a full refund?
Yes, Casa Ixchel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Ixchel?
Yes, there's an outdoor pool.
Are pets allowed at Casa Ixchel?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Ixchel?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Ixchel?
Check-in start time: noon; Check-in end time: 5 PM. Check-out time is 11 AM.
What is there to do at Casa Ixchel and nearby?
Onsite recreation at Casa Ixchel includes yoga. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a garden.
Are there restaurants at or near Casa Ixchel?
Yes, Da Luisa offers Mexican cuisine.
What's the area around Casa Ixchel like?
Casa Ixchel is in Salinas, a short 13-minute walk from Crayola House.

Casa Ixchel Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Loved everything~!
Verified Expedia guest review

8/10 Very Good

Alicezandra, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Wonderful place, very clean and well kept
2-night family trip
Verified Orbitz guest review

10/10 Exceptional

This was our second stay at Casa Ixchel and once again it did not disappoint! Our room (Bliss) was clean and the bed is very cozy with plenty of pillows. WiFi in the room was great! Property is nice, we felt safe. The door has just a single lock on the handle which we were ok with. I would say they need to drain their pool/hot tub and repaint it. Both times we’ve stayed the pool needed some attention. Overall we LOVE this hotel! Staff is super friendly and their is a nice restaurant upstairs with an amazing view!
5-night romance trip
Verified Orbitz guest review

8/10 Very Good

1-night trip
Verified Travelocity guest review

2/10 Poor

these pictures are a lie! we got there and its located in a bad area looks like an abandoned apartment complex. no one was able to tell us where the office was.... there was only 1 old man at there so called restaurant and even the coffee was disgusting the coffee must have been there for 2 days... i dont recommend this place we immediately called expedia and tbey even had a hard time contacting tbe hotel and gifted us our 2 week all inclusive stay and the Occidental xcaret which was truly a dream
9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Got exactly what I wanted and expected. Recommend to all,will return
7-night trip
Verified Travelocity guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

The property was spacious and comfortable. The roof top view was nice to see the ocean. We appreciated the clean gallon water jug to accommodate for the stay. We were disappointed that the bed sheets were stained and the Jacuzzi didn’t work. Also, the hotel restaurant food service served small size portions of food with high cost prices.
1-night trip with friends
Verified Expedia guest review

8/10 Very Good

I loved that you could see the ocean right outside our window. What I didn’t like was that the shower water didn’t get warmer then a lukewarm temp.
4-night trip with friends
Verified Expedia guest review

8/10 Very Good

For the cost is ok...only bad is that bad internet
Guillermo, 4-night trip
Verified Hoteles.com guest review

2/10 Poor

3-night trip
Verified Expedia guest review

6/10 Good

Good location
The staff is very nice Property is not in good shape overall Needs lots of updating
Dayne, 3-night trip
Verified Hoteles.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

4/10 Fair

We're not going back.
First of all, I want to make it clear that the staff were very friendly, helpful and did all of their work flawlessly. On the other hand, there were a few things that I didn't like: The shower head squirted water everywhere to the point that the rest of the bathroom would become wet. There is no TV set in ANY room. There is no usable beach, it's rocky and useless for going in. There is no regular door between the room and the bathroom, only a cloth drape, not much privacy. The pool is very nice, though.
8-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Beautiful location, the stuff was great, and the room was really clean. Will come back again. Thank you
4-night romance trip
Verified Expedia guest review

8/10 Very Good

Very friendly and helpful staff. Beautiful ocean view, no too far from downtown. Quiet and clean, great to relax. No much beach areas nearby, no window in room, no breakfast included (at least café y pan).
beachbumb, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was very sweet! Perfect location and the beach is perfect for seashell hunting! Room was small but had everything we needed! Breakfast upstairs was wonderful! Will definitely be returning! Thank you Casa Ixchel❤️
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful spot to be in.
Tanja, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

It wasn't what the pictures told . Small hotel with no beach access just rocky shore. No one available at reception except between 9-5. Pleasant but not fabulous .
Kim, 1-night trip with friends
Verified Hoteles.com guest review

6/10 Good

It was quiet peaceful but expected more amenities and location not near downtown or beach area had to take cab due to not accessible to walk
Ricardo, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Good stay in isla mujeres.
nice quiet little place with a pool with a beach view behind the hotel. Floor was sandy. Bathroom was ok. Bed was ok. Overall good for the price. Would stay again for sure. Far from the port.
2-night trip
Verified Hoteles.com guest review

6/10 Good

Nothing exciting. On the beach but far away from downtown or happening areas. It’s ok if you want to get away and relax but nothing special. Staff are nice
Lava, 4-night trip
Verified Expedia guest review

8/10 Very Good

Nice Stay with a Great View
Overall I really liked the stay. The view was amazing as was the pool. The restaurant on site was also really good as we had a snack one day and breakfast the next morning. The staff was very friendly too. The only issue we which we did not notice to we got back late that night was that the AC in the living room was not working. For 2 of us in the bedroom it was fine but the 1 person who slept out in the living room I guess he had it a bit rough. He just opened the door to the pool to get a breeze since the AC wasn't kicking out cool air. I'm sure they would have had it fixed it we had noticed it sooner.
Michael, 1-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Great place, right on ocean with gorgeous view. Beach is rocky though so not very swimmable. Room only had light curtain between bedroom and bathroom which may be normal for such small rooms, but would be better as a door of some type to limit flow of sounds and smells from bathroom. Staff very helpful and friendly and a really terrific restaurant upstairs.
8-night trip with friends
Verified Orbitz guest review