This is my second time staying in Acanthus, Side. I came back this year to Turkey just to stay in this hotel. The main staff are amazing, always helpful and friendly, the food terrific and the buffet changes regularly. Everywhere is so clean and the all inclusive policy is fantastic, even a free mini-bar in the room, replenished daily! I have noticed a big increase in the roaming cat population since my last visit. EVERY time I sat down to eat outside or have a coffee, or a drink, there were cats already sitting on the seats, or looking at me, from below, for food (even though there are signs not to feed the cats everywhere, they obviously expect to be fed). I could see some guests, esp. children, seemed to enjoy the cats, but it does not feel so hygienic as sometimes there is cat hair around (but still mostly very clean). BTW I like animals. I was also disappointed that, at check-in, they said I was not entitled to a room upgrade, as a Hotels.com Gold Member, even though it clearly states it on their site and also on my booking. I had to ask for the manager. Then they tried to say there were no higher level rooms available, even though I could show them the site advertising all room types that day. Grudgingly they gave me an upgrade. It was much appreciated, but would have been nicer if it had been given automatically, as I was entitled to it. It does highlight benefit of having Hotels.com membership! Still one of my favourite hotels.