When we arrived, the gentleman behind the counter was friendly, helpful and did our check in seamlessly. He told us about the property, and we visited big kahunas and went in the hot tub. The next morning, we had an event and found that we had no hot water to shower, we were taken to another room, but it too had no hot water so we had to quickly shower in cold. By the time we came back, it had been fixed.
The bed was rather firm, the pillows were not comfortable, and there were no room darkening curtains on the window, only sheers. The elevator is slow and when ascending, it bounces around the 3rd floor. The breakfast had a decent choice of foods, and there is a small area that has bottled drinks and snacks by the front desk.
The room was clean, and the air worked fine. Wifi is provided. This hotel is in a "resort" community so you have access to a variety of pools, hot tubs, mini golf, mini kids waterpark, arcade, gym, tennis and pickleball courts and ping pong and basketball. The Italian kitchen food was mediocre. We had the spaghetti and chicken parm. Big kahunas has bar food that was good and cocktails, but it's only open till 10 pm and both nights they had kareoke. It would have been preferable to just have poolside music.
Would i return? Maybe. I would give it 6 out of 10.