In the heart of Mooretown, Holiday Inn Express & Suites West offers a warm welcome with a breakfast buffet and convenient services like dry cleaning/laundry. Relax in the outdoor pool or get moving at the gym - with free in-room WiFi and a business center, you'll feel right at home.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Connecting rooms available
Non-smoking
Pet friendly
Pool
Gym
Free breakfast
Main amenities (11)
Daily housekeeping
Outdoor pool
Fitness center
Business center
24-hour front desk
Air conditioning
Front-desk safe
Laundry service
Self-serve laundry
Conference space
Meeting room
Feel at home (6)
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
The current price is $113
$113
$131 total
includes taxes & fees
Apr 20 - Apr 21
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Shower/tub combination
Private bathroom
Sleeps 3
1 King Bed
View all photos for Standard Room
Standard Room
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Shower/tub combination
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Shower/tub combination
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)
Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Shower/tub combination
Private bathroom
Sleeps 4
1 King Bed
View all photos for Suite, 1 King Bed with Sofa bed
Suite, 1 King Bed with Sofa bed
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Shower/tub combination
Private bathroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed
Suite, 1 King Bed
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Shower/tub combination
Private bathroom
Sleeps 2
1 King Bed
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La Quinta Inn & Suites by Wyndham Shreveport Airport
Willis-Knighton Medical Center - 6 min drive - 6.4 km
Bally's Shreveport Casino & Hotel - 10 min drive - 11.7 km
Sam's Town Casino - 10 min drive - 11.9 km
Getting around
Shreveport Regional Airport (SHV) - 5 min drive
Restaurants
Southern Classic Fried Chicken - 4 min drive
McDonald's - 5 min drive
Taco Bell - 5 min drive
Raising Cane's Chicken Fingers - 5 min drive
Sonic Drive-In - 4 min drive
About this property
Holiday Inn Express & Suites West by IHG
When you stay at Holiday Inn Express & Suites West by IHG, you'll be within a 15-minute drive of Bally's Shreveport Casino & Hotel and Horseshoe Bossier City Casino. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Also, this hotel is within a short drive of Margaritaville Resort Casino. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
85 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (up to 40 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Working away
Business center
Meeting room
Conference space (550 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
An outdoor pool
Accessibility
Braille/raised signage
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express West Hotel Shreveport
Holiday Inn Express West Hotel
Holiday Inn Express West Shreveport
Inn Express West Shreveport
Frequently asked questions
Does Holiday Inn Express & Suites West by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites West by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites West by IHG?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10 PM.
Are pets allowed at Holiday Inn Express & Suites West by IHG?
Yes, pets are welcome, with a maximum weight of 40 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express & Suites West by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites West by IHG?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at Holiday Inn Express & Suites West by IHG?
No, this hotel doesn't have a casino, but Bally's Shreveport Casino & Hotel (10-min drive) and Sam's Town Casino (10-min drive) are both nearby.
What is there to do at Holiday Inn Express & Suites West by IHG and nearby?
Holiday Inn Express & Suites West by IHG has an outdoor pool and a fitness center.
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Holiday Inn Express & Suites West by IHG Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 30, 2025
Best Hospitality
When we checked in, the front staff was super friendly!! Everyone was kind and helpful! The following morning, the breakfast staff even offered to pack us to-go bags for the rest of our drive!! Everyone went above and beyond!!
Amanda
Amanda, 1-night trip
10/10 Exceptional
Nov 29, 2024
Nice stay
Tory
Tory, 2-night trip
2/10 Poor
Feb 24, 2025
Shanta
It was horrible I am being charged for a two night stay . When I had to cut my stay short due to the accommodations of the facility. The elevator didn’t work , there wasn’t a housekeeper and the internet was working it was a mess .
shanta
shanta, 2-night trip
4/10 Fair
Feb 24, 2025
We arrived at the hotel at 645pm and did not get a room until 8pm when check in should’ve been at 3. Also the elevators were out and our room was right by the stair well and heard the door open and close all night
Natalie
Natalie, 1-night trip
2/10 Poor
Feb 22, 2025
No hot water and elevator didn’t work!
Rosie
Rosie, 1-night trip
10/10 Exceptional
Nov 30, 2024
Ashley was very nice at check-in.
Rounal
Rounal, 1-night trip
2/10 Poor
Feb 24, 2025
Horrible ‼️
My family and I didn’t stay. After driving 5 hours we get to the hotel and the front desk girl said her supervisor said to not check us in because she tried calling us and she didn’t get an answer. So we had to try to go find another hotel because of this. Horrible I will never book this hotel again.
Rochelle
Rochelle, 2-night trip
10/10 Exceptional
Dec 4, 2024
Quiet, safe and clean.
Bethany
Bethany, 1-night trip
10/10 Exceptional
Nov 18, 2024
Front desk clerks were very friendly. Hotel was clean.
Donna
Donna, 2-night trip
6/10 Good
Feb 16, 2025
Meh
We were charged for a third person but only had 2 towels. Was told they did not have any more towels. Toilet barely flushed, water kept running. Towel rack was lose on the door. Room not “holiday in clean.”Staff were not friendly. Al in all just an ok stay.
Ramon
Ramon, 1-night trip
10/10 Exceptional
Oct 28, 2024
Clean rooms, comfy beds
Jesse
Jesse, 1-night trip
8/10 Very good
Feb 17, 2025
Maid service
No maid service other than they did come into our room the last night and take our towels but didn’t bother to leave any, open the shades and turn off AC. Never did anything with bed at all,
Lynn
Lynn, 3-night trip
2/10 Poor
Feb 23, 2025
The elevator was out of service and no one said anything until I arrived and I had to go to the fourth floor and then there were loud people in the hall till 4:00am I called the front desk twice and asked them to go up and tell them to go to their rooms nothing happens
Meghan
Meghan, 1-night trip
10/10 Exceptional
Nov 2, 2024
The person that checked me in was very polite and the room was clean and comfortable
Ana
Ana, 1-night trip
10/10 Exceptional
Nov 2, 2024
Great hotel, and excellent service! Breakfast was delicious. Beds were very comfortable. In a convenient location. Will stay again
Darkus
Darkus, 1-night trip
8/10 Very good
Sep 16, 2024
Overall enjoyed my stay
Richard
Richard, 1-night trip
10/10 Exceptional
Sep 30, 2024
The property was clean and guiet staff was great.
Allan
Allan, 1-night trip
10/10 Exceptional
Nov 13, 2024
Friendly staff
The staff was friendly. The facility was clean and safe. I would return to the place again if opportunity presents.
Sunday
Sunday, 2-night trip
10/10 Exceptional
Dec 25, 2024
Not here again
Traffic toooo loud couldn’t sleep.
Larry
Larry, 1-night trip
10/10 Exceptional
Nov 18, 2024
Love it
Charles
Charles, 1-night trip
2/10 Poor
Feb 24, 2025
Rooms were not ready and elevators were broke
When we arrived to check in after 4 pm, our room was not ready. There were others in the lobby who also waited over two hours for their room to be ready. This is unacceptable when check in is at 3, the room should have been ready. Also, the elevators were out of service so we had to carry our luggage along with a newborn baby carrier up three flights of stairs. Front desk staff was very polite. The room smelled great and seemed to be cleaned very well. Continental breakfast was great although they were serving cereal but were out of milk. This hotel had one of the best ratings in the area which is why so many guests decided to stay here but they do not have the staff to accommodate this many guests. I probably will not stay here again.
Verified traveler
1-night trip
6/10 Good
Aug 19, 2024
Was clean and close to the airport.
Verified traveler
1-night trip
10/10 Exceptional
Jul 28, 2024
Very clean, friendly and helpful staff, good breakfast. Would stay again.
amanda
amanda, 1-night trip
10/10 Exceptional
Nov 27, 2024
Good night
Phillip
Phillip, 1-night trip
2/10 Poor
Jan 1, 2025
Poor Customer Service - Front Desk Horrible
Was treated with disrespect and my reservations canceled. The staff at the time of check in was very rude and dismissive. Would not recommend this placed based on the staff Only