Located close to Heron Lakes Golf Course, Staybridge Suites Houston Willowbrook, an IHG Hotel offers a warm welcome with a breakfast buffet and manager's reception. Tee off at the 18 holes of golf or unwind by the seasonal outdoor pool; with free WiFi, a garden terrace, barbecue grills and helpful staff praised by previous guests.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Connecting rooms available
Pool
Non-smoking
Pet friendly
Free breakfast
Free parking
Main amenities (12)
Daily housekeeping
Fitness center
Seasonal outdoor pool
Room service
24-hour business center
Business center
Terrace
24-hour front desk
Garden
Library
Computer station
Lobby fireplace
Feel at home (6)
Free cribs/infant beds
Kitchen
Connecting/adjoining rooms available
Private bathroom
Living room
Premium TV channels
The current price is $83
$83
$95 total
includes taxes & fees
Mar 8 - Mar 9
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Suite, 2 Bedrooms, Kitchen (Business Lounge Access)
Houston Methodist Willowbrook Hospital - 5 min drive
Vintage Park - 9 min drive
Traders Village - 9 min drive
Getting around
George Bush Intercontinental Airport (IAH) - 28 min drive
Houston William Hobby Airport (HOU) - 38 min drive
Houston Station - 25 min drive
Restaurants
Hickory Hollow Restaurants & Catering - 3 min drive
McDonald's - 5 min drive
Jack in the Box - 7 min walk
Buffalo Wild Wings - 4 min drive
Wendy's - 3 min drive
About this property
Staybridge Suites Houston Willowbrook by IHG
At Staybridge Suites Houston Willowbrook by IHG, you'll be within a 15-minute drive of Willowbrook Mall and CityCentre. The seasonal outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. A terrace and a garden are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
114 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–9:00 AM
Barbecue grills
Free reception (select days)
Room service (limited hours)
Working away
24-hour business center
Meeting room
Computer station
Conference space (450 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in lobby
Television in common areas
Fitness center
Adjacent to a golf course
Seasonal outdoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Room amenities
Be entertained
DVD player
42-cm LCD TV
Premium satellite channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Queen sofa bed
Premium bedding
Pillowtop mattress
Free crib/infant bed
What to enjoy
Separate living room
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 15 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 15 per pet, per night (maximum USD 150 per stay)
Pool, spa, & gym (if applicable)
The seasonal pool is open from April to September
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Also known as
Houston Staybridge Suites
Staybridge Suites Houston
Staybridge Suites Houston Willowbrook
Staybridge Suites Willowbrook
Staybridge Suites Willowbrook Aparthotel
Staybridge Suites Willowbrook Aparthotel Houston
Staybridge Suites Willowbrook Houston
Staybridge Suites Houston-Willowbrook Hotel Houston
Staybridge Suites Houston Willowbrook Aparthotel
Frequently asked questions
Does Staybridge Suites Houston Willowbrook by IHG offer free cancellation for a full refund?
Yes, Staybridge Suites Houston Willowbrook by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Staybridge Suites Houston Willowbrook by IHG?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Staybridge Suites Houston Willowbrook by IHG?
Yes, pets are welcome. There's a charge of USD 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Staybridge Suites Houston Willowbrook by IHG?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Staybridge Suites Houston Willowbrook by IHG?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Staybridge Suites Houston Willowbrook by IHG and nearby?
Staybridge Suites Houston Willowbrook by IHG has a seasonal outdoor pool and a fitness center, as well as a picnic area and a garden.
Does Staybridge Suites Houston Willowbrook by IHG have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Staybridge Suites Houston Willowbrook by IHG like?
Staybridge Suites Houston Willowbrook by IHG is a short 20-minute walk from Sam Houston Race Park and 7 minutes' walk from Heron Lakes Golf Course.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Staybridge Suites Houston Willowbrook by IHG Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 15, 2024
I enjoyed my stay at the property. The location was very convenient to go to the airport and was very close to the shopping mall .
SHABANA MARY
SHABANA MARY, 2-night trip
10/10 Exceptional
Aug 31, 2024
Hotel staff were friendly and courteous!
Mary
Mary, 1-night trip
6/10 Good
Nov 3, 2024
Staff was very friendly and helpful but room had bugs …
Jacqueline
Jacqueline, 2-night trip
2/10 Poor
Nov 1, 2024
This place is dirty and has bed bugs on the bed
Dewayne
Dewayne, 1-night trip
10/10 Exceptional
Nov 2, 2024
Staff is friendly. Suites are sufficiently clean. Could stand a little more dusting. The only complaint that I truly have is that there’s dog poop everywhere. That definitely needs to be picked up. Nobody wants to step in poop and bring it into their rooms.
Teresa
Teresa, 2-night trip
6/10 Good
Sep 11, 2024
The property to convenient main road. Upon entering the room I was greeted by dead roaches on the floor. In the morning there was a roach crawling on the sink near the restroom.
Amanda
Amanda, 1-night trip
8/10 Very good
Aug 30, 2023
The property and staff are great 👍
Sean
Sean, 5-night trip
6/10 Good
Apr 26, 2024
The staff was great the parking was terrible.
TeQuila
TeQuila, 1-night trip
10/10 Exceptional
Jul 22, 2022
Wonderful place
My family had a great time staying at this hotel. The staff were very friendly and the place was clean.
Tobias
Tobias, 3-night trip
4/10 Fair
Aug 17, 2024
Unprofessional housekeeping!
Amber
Amber, 7-night trip
8/10 Very good
Dec 17, 2022
Clean facilities and friendly staff.
Bridget
Bridget, 1-night trip
10/10 Exceptional
Jun 25, 2023
Excellent staff. Very good breakfast
Robert
Robert, 1-night trip
4/10 Fair
Jul 13, 2024
Breakfast was not provided on second day of our stay with out any notice, that disturbed our schedule significantly.
SANTHOSH
SANTHOSH, 2-night trip
2/10 Poor
Jun 23, 2024
There were cockroaches on the drapes and kitchen. Funky smell throughout the building
lorena
lorena, 1-night trip
6/10 Good
Jun 3, 2024
Carpet is a little dirty and smelled, washer and dryers didn’t work.
Yue
Yue, 2-night trip
6/10 Good
Jul 9, 2024
This property was conveniently located for the places we needed to visit. The first room assigned to us was infested with roaches, and the manager put us in another room on a different floor with the same setup - king bed and two queen beds. We learned once Saturday hit that there is no room cleaning services on the weekend. However, the front desk arranged for a set of sheets to be delivered and we put them on ourselves. Overall, the suite we had plenty of room for a family of five and friends to visit. The decor needs to be cleaned and/or updated.
Johnny O Atkins,
Johnny O Atkins,, 5-night trip
2/10 Poor
Jul 3, 2024
The hot water was off because of new water heaters needing to be installed. I was not given notice nor was I offered any compensation for the inconvenience
Corey
Corey, 2-night trip
6/10 Good
May 30, 2023
Our room had definitely been smoked in. Overall it was clean & the breakfast was nice.
Tonya
Tonya, 1-night trip
2/10 Poor
Jun 16, 2024
I am not sure if they want me to lie here or what. When I put I HAD NO HOT WATER for showering it does not like what I am typing. The truth is I had to take 3 cold showers 1 each morning as the hotel did not have hot water.
Penny
Penny, 3-night trip
10/10 Exceptional
Jun 11, 2023
Great, clean.
Yelena
Yelena, 1-night trip
8/10 Very good
Dec 20, 2023
Good breakfast. We had a couple of issues with the rust in the water, and the staff changed us to another room. I Kow is a pet-friendly hotel, which I love, but it smells bad in some areas.
Rosa
Rosa, 3-night trip
10/10 Exceptional
May 22, 2023
Love it
Brandon
Brandon, 3-night trip
10/10 Exceptional
Jan 29, 2023
Clean well managed. Manager, Mark was professional, caring and courteous.
Darrell
Darrell, 1-night trip
10/10 Exceptional
Nov 26, 2023
Good
Johanna
Johanna, 1-night trip
6/10 Good
Sep 13, 2024
4 star down to 3 star
Weve stayed here a couple times over the last 4 or 5 years due to being dog friendly when we left for bad storms like the hurricaine that just passed. It was always pretty clean and kept up and the bonus is they have a small pond with a gravel track next door to walk your pet.
This time it is noticeably run down compared to past conditions. Therecare stains all over on the carpets and there is a noticeable soft spot by the A/c in the double room we booked. Our 2nd room this trip had fleas in it butbthey quickly got us another room and apologized.
I did not hold it against them as being pet friendly, you'd have to expect it is possible at some point people dont keep their pets taken care of to the same extent we do. The staff is very friendly and seems to be working genually to keep things in the best shape they can.
The outside looks fantastic, but inside they need some maintenance over the whole place. The people would be the only reason i might return again if needed.