Tuup Tulum

3.0 star property
Beachfront hotel within walking distance of Tulum Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tuup Tulum

Beach bar
Standard Cabin, Ocean View | View from room
Building design
Standard Cabin, Ocean View | Living area
Standard Cabin | Bathroom | Shower, rainfall showerhead, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet friendly
    Pet friendly
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • On the beach
  • Beach sun loungers
  • Air conditioning
  • Wedding services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Free self parking
The price is $87
$110 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Standard Cabin

Highlights

Air conditioning
Rainfall showerhead
Private bathroom
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • 25 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Standard Cabin, Ocean View

Highlights

Air conditioning
Rainfall showerhead
Private bathroom
Minibar
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Km 8.5 Carr. Tulum-Boca Paila, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 15 min walk - 1.3 km
  • SFER IK - 5 min drive - 4.6 km
  • Tulum Mayan Ruins - 16 min drive - 11.4 km
  • Playa Paraiso - 22 min drive - 7.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬11 min walk
  • ‪Hartwood - ‬11 min walk
  • ‪La Taqueria - ‬5 min walk
  • ‪Arca - ‬10 min walk
  • ‪Wild - ‬10 min walk

About this property

Tuup Tulum

At Tuup Tulum, you'll be just a 5-minute drive from Tulum Beach and Sian Ka'an Biosphere Reserve. You'll have free perks like WiFi and self parking. Also, Tulum National Park and Gran Cenote are within a short drive.

Languages

English, Spanish

At a glance

Hotel size

  • 8 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered onsite self parking

Other information

  • Smoke-free property

Property amenities

What to do

  • On the beach

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Beach sun loungers

Facilities

  • Outdoor furniture

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 80 per pet, per stay

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number IDM180126CM1

Also known as

Tuup Tulum Hotel
Tuup Oceanfront

Frequently asked questions

Does Tuup Tulum offer free cancellation for a full refund?
Yes, Tuup Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tuup Tulum?
Yes, cats and dogs are welcome. There's a charge of USD 80 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Tuup Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at Tuup Tulum?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What's the area around Tuup Tulum like?
Tuup Tulum is a short 1-minute walk from Tulum Beach and 20 minutes' walk from Sian Ka'an Biosphere Reserve.

Tuup Tulum Reviews

Reviews

7.8

Good

9.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Rustic but functional
We stayed here 5 days. Other members in our party had rooms for 4 nights and 2 nights as well. It is more rustic than neighboring properties other wedding guests stayed in but appropriately priced for that. Location right on the beach was wonderful. Air conditioning worked well and staff was there to greet us on arrival to check in. The front desk is otherwise unmanned but you can go to a neighboring property for assistance and will also need to go there to check out. They were helpful in setting up airport transportation. Their transportation was not the cheapest option in the area but if you don't want the hassle of finding something yourself it is worth the convenience. They use WhatsApp for communication because text, calls and other messages are slow. They were consistent in responding to any inquiries. The plumbing was not terrific and we had a clog while we were there. Apparently we were not supposed to dispose of toilet paper in the toilet. We, nor other members of our party renting rooms, were not told that. The other water issue we had was when it rained, water come in the room under the door getting our things wet on two different occasions. They did clean it up but it was a bit of a hassle. It you know it is going to rain at night, put a towel down in front of your door or you may step into a puddle on your way to the bathroom in the morning. The linens and bedding were clean and daily room service was provided.
5-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Old school beach resort, great staff 😬
Verified Expedia guest review

10/10 Exceptional

Great place, very chic and part of panamera hotel so you get all the perks. One of the best hotels in Tulum 😬
Mark, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Francisco, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Wonderful reception, amazing breakfast and the room was beautiful. But, the beach club service was terrible. If you want to be forced to beg for a drink or an umbrella - this is the place to go. Also, if you have any smoke allergies/sensitivities - beware! The smoke from the outdoor fire and the other “natural products” being enjoyed will absolutely fill your entire room. On a 1-10. This place is a 3. The money you save will be spent by being forced to enjoy other beach clubs up the road.
Blake, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing food, staff, and stay overall. :)
yanet, 2-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

The pictures are of the hotel across the street. You will be in an annex across the street which is a bit busy and noisy. The hotel plays very loud music at random hours depending on the DJ. The staff was pleasant .
Verified Orbitz guest review

8/10 Very Good

Très jolies cabanes en bord de mer rattachées à l'hotel Panamera. Cependant vous devrez qd même payer pour acceder à leur piscine et transat, dommage! Attention si vous devez aller dans le centre, c'est assez loin et le taxi coute 600 pesos! Sinon c'est propre et le personnel est sympathique et serviable.
AURELIE, 2-night trip
Verified Expedia guest review

10/10 Exceptional

jeff, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

Se robaron los datos de mi tarjeta de crédito y un mes después me hicieron un cargo en Liverpool por 24,000 pesos mexicanos. El Personal es cero profesional y majadero, en especial los meseros y la hostes argentina. No recomiendo que vayan a este lugar. Cero servicio al cliente, me trataron súper mal todos. Renté un bungalo justamente por que ese cuarto era el que yo quería y al día siguiente me “pidieron muy amablemente” que me cambiara a otra habitación, a lo cual me negué y luego por esa razón me trataron muy mal. No vayan a este hotel, la van a pasar muy mal.
Laura Eva, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Esta cadena de Hoteles es lindisima
MICHELLE CALVO, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Cuando llegamos al hotel que presentan en la foto, te envían para unos apartamentos que están alfrente , sucios, inseguro , la picina tienes que cruzar al otro hotel indique en la estadía que iba con una menor y resulta que no aceptan menores en el área de la picina, el inodoro del baño está dañado ( NO BAJA ) les pides información y ellos no saben NADA 😵‍💫😵‍💫 Realmente para el precio y lugar… por favor búsquese otra alternativa No tienen ni tan siquiera café para la mañana Fatal ! No lo recomiendo
Hoi, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

exelente
EDGAR OMAR, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

carlos, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Michel, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Bonitos y amplios cuartos, algo descuidada la entrada , buena limpieza
Verified Expedia guest review

2/10 Poor

No es nada a como lo reflejan en las fotografias, reserve y pague por una habitacion diferente y me hospedaron frente al hotel, en una habitacion con lagartijas.
Verified Expedia guest review

8/10 Very Good

Toller Sonnenaufgang! Wir hatten das Strandhaus direkt in der ersten Reihe sm Strand! War alles top!
Verified Expedia guest review

10/10 Exceptional

Muy limpio, personal muy atento y amable. Excelente vista y ubicación en la playa. Costo muy bien con respecto a la competencia. Beach club muy bonito
Verified Expedia guest review