A great choice for a stay in Changsha, Sheraton Changsha Hotel features a nightclub. You can indulge in massages, facials, or mani/pedis, and Feast, one of 3 restaurants, serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
345 rooms
Arranged over 31 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite valet parking
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
3 restaurants
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Playground
Childcare in room (surcharge)
What to do
Fitness classes
Yoga classes
Shopping
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2006
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Television in common areas
Piano
Fitness center
An indoor pool
Spa services
Nightclub
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible fitness center
Visual alarms in hallways
Closed captioned TV
Portable bathtub seat
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Grab bar in bathtub
Roll-in shower
Transfer shower
Lever door handles
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Pay movies
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Individually decorated
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.
Dining
Feast - This buffet restaurant serves breakfast, lunch, and dinner.
Joy - This fine-dining restaurant serves lunch and dinner.
Zen Bar - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 117 per person
Airport shuttle service is offered for an extra charge of CNY 450 per vehicle (one way)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for CNY 317.0 per day
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 11:30 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay and NETS QR.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Changsha Hotel
Changsha Sheraton
Changsha Sheraton Hotel
Hotel Changsha
Hotel Sheraton Changsha
Sheraton Changsha
Sheraton Changsha Hotel
Sheraton Hotel Changsha
Changsha Sheraton
Sheraton Changsha Hotel Hotel
Sheraton Changsha Hotel Changsha
Sheraton Changsha Hotel Hotel Changsha
Frequently asked questions
Does Sheraton Changsha Hotel offer free cancellation for a full refund?
Yes, Sheraton Changsha Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Changsha Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:30 AM to 11:30 PM.
Are pets allowed at Sheraton Changsha Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sheraton Changsha Hotel?
Yes, there's free self and valet parking. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Sheraton Changsha Hotel?
Yes, an airport shuttle is available. The charge is CNY 450 per vehicle one way.
What are the check-in and check-out times at Sheraton Changsha Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Sheraton Changsha Hotel and nearby?
Onsite recreation at Sheraton Changsha Hotel includes fitness classes and yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a nightclub and a sauna. Sheraton Changsha Hotel also has a steam room and a garden.
Are there restaurants at or near Sheraton Changsha Hotel?
Yes, there are 3 onsite restaurants.
Does Sheraton Changsha Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Sheraton Changsha Hotel like?
Sheraton Changsha Hotel is in Kaifu District, a short 16-minute walk from May Day Square and 7 minutes' walk from Martyrs' Park.
Sheraton Changsha Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
Jun 8, 2024
Lots noise from other rooms when I was staying at rm 3004.
Meng Cheng
Meng Cheng, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 26, 2024
Verified traveler
1-night business trip
Verified Hoteles.com guest review
4/10 Fair
Feb 23, 2023
The central heating is far too warm and felt suffocating and sweating. The temperature setting was around 26-30c which is not ideal and definitely not the right setting. Sheraton should have a standard data on suitability ambient temperature for public.
LEE THOUN
LEE THOUN, 5-night business trip
Verified Orbitz guest review
10/10 Exceptional
Dec 20, 2019
Sheraton in Changsha
Never get wrong to choose Sheraton in China because of good location, service excellent throughout all level, staff always warm and caring. Morning breakfast buffet is good with lots of varieties. I enjoyed my stay in Sheraton
Verified traveler
2-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 23, 2019
Our room was large and clean. Friendly stuff. Although it is quite a long distance to the metro station. 15 min walk. Overall, we had a nice stay.
Verified traveler
3-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 13, 2019
Foivos
Foivos, 9-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Apr 15, 2019
Verified traveler
1-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Apr 14, 2019
The staff is friendly and the place is clean, neat and tidy
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 18, 2019
Room is clean, bed is big n comfortable
Location is good
Bubu
Bubu, 1-night trip
Verified Expedia guest review
6/10 Good
Jan 10, 2019
So so hotel for business
It takes more than 15minutes to checkout even in the early morning, each of the guest takes the same long time, don't how the staff trained for doing checkout.
Concierge is not friendly at all, especially asking restaurants or for an umbrella during raining day.
Shung Hing
Shung Hing, 3-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 20, 2018
Cam T
Cam T, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 8, 2018
Shen Shi
Shen Shi, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Mar 22, 2018
A good business hotel
A more smiling kitchen staff would be helpful.
Iram
Iram, 3-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 24, 2018
Good value for the price
Hotel was clean and nice-excellent spa & good breakfast buffet
Raquel
Raquel, 1-night business trip
Verified Hoteles.com guest review
4/10 Fair
Oct 19, 2017
poor hotel facility with sheraton standard and inexperienced staff to deal with check out and bar stuff
Verified traveler
4-night trip
Verified Expedia guest review
8/10 Very Good
Oct 4, 2017
Okay stay.
Although this is a Sheraton in the room was a bit small and the bathroom was offset but Comfort was still there.
Raymond
Raymond, 3-night romance trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 29, 2017
central location
Location is good, but staff can be more friendly. Been to six different hotels on this trip, the staff at all other hotels are much more friendly with greetings and smiles on their faces, but staff at this hotel are disappointing: cold and avoid contacts with customers.
Jun
Jun, 3-night trip
Verified Expedia guest review
6/10 Good
Feb 4, 2017
Mismanaged hotel
I feel that this hotel has the potential to be something good, but it just seems very mismanaged. The staff were rude especially when it was their technical issues due to their EFTPOS not working. On top of that particular incident, there was general rudeness and a sense that I was more of a burden to them. The room is very spacious and the beds were very comfortable to sleep on. But the general rudeness left a sour taste in my mouth.
Anna
Verified Expedia guest review
10/10 Exceptional
Jan 10, 2017
Nice hotel but far from local restaurant and malls
Not much memorable experience. Just staying in the room and enjoy the hotel.
Marshall
Verified Expedia guest review
10/10 Exceptional
Nov 15, 2016
Biggest and best hotel in Changsha, China
This Sheraton is one of the best hotels in this very large Chinese city. The entire experience in the hotel is 1st class. I definitely enjoyed the stay. However, the food available at the hotel restaurant is overpriced. Coffee in the hotel cost about $8 per cup...and its not as good as the typical coffee shop chains in the US. For a Chinese city, this hotel is super great. It is quite a long taxi ride from the high-speed rail station.
Gregory
Verified Hoteles.com guest review
10/10 Exceptional
Nov 13, 2016
Changsha retreat
All of the staff are exceptionally accommodating and want you to have the best experience possible. The rooms are very spacious and clean and the hotel's location is very walkable.
Kristine
Verified Hoteles.com guest review
10/10 Exceptional
Nov 6, 2016
Convenient and clean
Great service and very comfortable stay
Wenjia
Verified Hoteles.com guest review
8/10 Very Good
Oct 26, 2016
Power outlet for my notebook PC adaptor was not compatible. since mine has 3 pin plugs for 110V, but hotel's outlet has 2 holes only so physically. Changsha's power systems look like same, as I saw it at a vendor's meeting room too.
Taehyuk
Verified Hoteles.com guest review
8/10 Very Good
Oct 6, 2016
Good for business
Very nice hotel with a friendly staff and a great business center (scanner, fax, and English-speaking staff). I enjoyed my stay here and absolutely loved the massage I got from the REVIVE spa. My only complaint is that my non smoking room often smelled like smoke, but I think you'd be hard pressed to find a truly smoke free environment anywhere in China. The bed was comfy and the room was spacious and clean. The Zenbar was a good, yet pricey place for a meal. Hotel breakfast buffet was very tasty, but also rather expensive compared to dining options outside the hotel. If I had to return to Changsha I would definitely stay here again.
anna
Verified Hoteles.com guest review
8/10 Very Good
Oct 1, 2016
Convenient for business travel
I spent 11 nights in Changsha for work. This was, by far, the best hotel in the area and was reasonably priced for a high end hotel. If you find that you need to visit Changsga, then choose this hotel. The business center was well appointed and was one of the few places where you could find someone who truly spoke enough English to understand your needs. I interacted with several excellent staff members and have nothing but good things to say about the hotel overall. The foot spa Revive is also worth mentioning, as it was my absolute favorite thing about Changsha. The relaxation room and massaged are equivalent to higher-end US spas for a fraction of the cost.