At Auténtico Vertical Playa del Carmen, near Mamitas Beach and Playa del Carmen Main Beach, enjoy a rooftop retreat with dry cleaning services and high-speed WiFi. Relax by the outdoor pool or explore on bike rentals - the helpful staff has left a lasting impression on previous guests.
Avenida 10 #16 entre Calle 38, y Calle 40 Norte, Colonia Zazil-Ha, Playa del Carmen, QROO, 77720
What's nearby
Quinta Avenida - 6 min walk
Playa del Carmen Main Beach - 6 min walk
Mamitas Beach - 6 min walk
Playa del Carmen Maritime Terminal - 4 min drive
Playacar Golf Club - 6 min drive
Getting around
Cancun Intl. Airport (CUN) - 48 min drive
Tulum Intl. Airport (TQO) - 98 min drive
Cozumel Intl. Airport (CZM) - 12.3 miles/19.9 km
Restaurants
Las Hijas de la Tostada - 2 min walk
Mariskinky - 1 min walk
La Pista Musical - 2 min walk
La Brioche de Playa - 2 min walk
Pescaderia y Cockteleria el Pirata - 2 min walk
About this property
Auténtico Vertical Playa del Carmen
Auténtico Vertical Playa del Carmen features a rooftop terrace and puts you within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Also, Mamitas Beach and Playa del Carmen Maritime Terminal are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Designated smoking areas
Property amenities
What to do
Scooter/moped rentals
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Beach umbrellas
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Picnic area
An outdoor pool
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
42-inch TV
Digital TV channels
Streaming services
Home comfort
Air conditioning
Espresso maker
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Premium bedding
Freshen up
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Fees & policies
Refundable deposits
Deposit: MXN 1500 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: MXN 60 per accommodation, per night
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Property Registration Number VS220427BS0
Also known as
Autentico Vertical Del Carmen
Auténtico Vertical Playa del Carmen Hotel
Auténtico Vertical Playa del Carmen Playa del Carmen
Auténtico Vertical Playa del Carmen Hotel Playa del Carmen
Frequently asked questions
Does Auténtico Vertical Playa del Carmen offer free cancellation for a full refund?
Yes, Auténtico Vertical Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Auténtico Vertical Playa del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at Auténtico Vertical Playa del Carmen?
Sorry, pets aren't allowed.
Is parking offered on site at Auténtico Vertical Playa del Carmen?
Sorry, there's no onsite parking at Auténtico Vertical Playa del Carmen.
What are the check-in and check-out times at Auténtico Vertical Playa del Carmen?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Auténtico Vertical Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (19-min walk) is nearby.
What is there to do at Auténtico Vertical Playa del Carmen and nearby?
Auténtico Vertical Playa del Carmen has an outdoor pool and a picnic area.
What's the area around Auténtico Vertical Playa del Carmen like?
Auténtico Vertical Playa del Carmen is a short 6-minute walk from Quinta Avenida and 6 minutes' walk from Playa del Carmen Main Beach.
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Auténtico Vertical Playa del Carmen Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 15, 2024
Wonderful choice and will stay again
LaKeeda
LaKeeda, 1-night trip
10/10 Exceptional
Apr 30, 2024
Staff was so nice!!! Really great stay
Benny
Benny, 8-night trip
10/10 Exceptional
Feb 23, 2024
Friendly staff, clean rooms and conveniently located. Great stay
Roger L.
Roger L., 5-night trip
10/10 Exceptional
Feb 12, 2024
Excellent property, great location.
Ricardo
Ricardo, 3-night trip
10/10 Exceptional
Mar 4, 2024
Great little hotel. We loved the roof top pool area and the convenient location .
Kenton
Kenton, 3-night trip
10/10 Exceptional
Apr 3, 2024
Great place for the price!!
Ivan
Ivan, 1-night trip
10/10 Exceptional
Jan 24, 2024
Awesome stay
Julie
Julie, 1-night trip
8/10 Very good
Nov 17, 2024
Everything was great the only issue was the hot water, wasnt as hot as i would like, but it was fine
Alejandro
Alejandro, 3-night trip
8/10 Very good
Feb 8, 2024
Excellent location, helpful staff and clean
Suha
Suha, 2-night trip
10/10 Exceptional
Apr 11, 2024
Not a big hotel but very friendly.
Very convenient, well located
Safe hotel with personnel available 24h a day.
Will go back
Tony
Tony, 7-night trip
10/10 Exceptional
May 28, 2024
Comfortable hotel stay.
The hotel was very clean. Near 5th Avenue. The staff was very friendly and
Helpful. My husband and I enjoyed our
stay.
Patricia
Patricia, 1-night trip
10/10 Exceptional
Oct 15, 2023
A little hidden gem in Playa del Carmen great rooms and locations staff super friendly
Andres Arturo
Andres Arturo, 1-night trip
10/10 Exceptional
Mar 12, 2023
Wonderful place.
Jeff
10/10 Exceptional
Feb 27, 2024
staff very friendly, the room was clean. definitely recommended. Will stay there again
Isis
Isis, 3-night trip
10/10 Exceptional
Feb 26, 2024
Great location
Professional service
Secure
Robert
Robert, 1-night trip
4/10 Fair
Nov 15, 2024
Looking forward to a hot shower after my trip
No hot water plumbing fixtures in poor repair, No water from the hot tap for the sink, When you turn on the shower water comes out the sink and shower head. Turn the shower to hot no water sprays from the shower head.
Glenn
Glenn, 1-night trip
10/10 Exceptional
Aug 7, 2023
Excellent location, great property, good amenities, good service.
Ricardo
Ricardo, 2-night trip
8/10 Very good
Feb 26, 2023
Nice hotel with very friendly stuff 😊
gabriela
gabriela, 1-night trip
10/10 Exceptional
Aug 1, 2023
Definitely will stay again.. Great customer service and place is really nice and unique.
Chazz
Chazz, 3-night trip
10/10 Exceptional
Feb 19, 2024
I was pleasantly surprised by the size of the room. Great location and price.
Michael
Michael, 5-night trip
10/10 Exceptional
Jun 11, 2024
Welcoming and wonderful staff bedsheets were changed daily and room was extremely clean. Room was spacious and had 2 air conditioning units. Excellent location will return and recommend.
Hector
Hector, 4-night trip
10/10 Exceptional
Feb 19, 2023
Nice design, location and value.
John
John, 1-night trip
10/10 Exceptional
May 28, 2023
Increíble experience nice hotel
Verified traveler
2-night trip
10/10 Exceptional
Jul 18, 2024
I would recommend this place. Only thing is that they don’t accept credit or debit cards. I paid cash upon arrival.