This was my first trip to Dubai and I was celebrating my birthday. The NH Collection Collection Dubai The Palm was simply superb. Upon arrival, my room was not ready (as before 3pm) but once I was checked in, they upgraded me to a 1 bedroom apartment which was welcome surprise. The apartment was quiet, spacious with all amenities and the bed/linens were so comfortable! Everyone at the hotel was so warm and welcoming, I truly felt I was at my second home immediately. The hotel is close to EVERYTHING, including a short walk to the beach and a fabulous mall (Nakheel). The breakfast buffet was included in my room package and was fantastic! The hotel rooftop pool was amazing with breathtaking views.
I would begin my days at the pool and end my evenings in the sports bar. The staff went above and beyond! Special thanks must go to Malati, Michael, Muhammad, Faith, May, Monsour and Punjab. Their knowledge & service was world class but more importantly their kindness and generosity of spirit is what made my trip into that of a lifetime. I can’t say enough about this fabulous group especially Malati who always made sure I had everything I needed. Thank you to all for taking such care of me during my stay. I will return because of each and every one of you! 10/10 for the hotel, 1000/10 for Malati, Michael, Muhammad, Faith, May, Mounsour and Punjab.