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Best Western Plus Surprise-Phoenix NW

3.5 star property
Hotel with outdoor pool, near Surprise Stadium

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Photo gallery for Best Western Plus Surprise-Phoenix NW

Outdoor pool
Premium bedding, pillowtop beds, desk, laptop workspace
Lobby
Lobby
Lobby
Located near Surprise Stadium, Best Western Plus Surprise-Phoenix NW offers a warm welcome with a breakfast buffet and relaxing amenities like the spa tub. Unwind in the outdoor pool, connect to WiFi, or take advantage of dry cleaning/laundry services - previous guests rave about the helpful staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Laundry facilities
  • Gym
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Business center
  • Area shuttle
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $125
$144 total
includes taxes & fees
Apr 13 - Apr 14

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Refrigerator & Microwave

Standard Room, Multiple Beds, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, Multiple Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
Microwave
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Accessible, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, Multiple Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
Microwave
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, Multiple Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
Microwave
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

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8.6 out of 10, Excellent, 1,009 reviews
The price is $93
$107 total
includes taxes & fees
Apr 8 - Apr 9
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About the neighborhood

Map
13337 W Grand Avenue, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 5 min drive - 4.1 km
  • Peoria Sports Complex - 12 min drive - 12.5 km
  • Luke Air Force Base - 13 min drive - 12.9 km
  • State Farm Stadium - 15 min drive - 17.9 km
  • Westgate Entertainment District - 15 min drive - 17.6 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 29 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 39 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Olive Garden - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk

About this property

Best Western Plus Surprise-Phoenix NW

At Best Western Plus Surprise-Phoenix NW, you'll be within a 15-minute drive of State Farm Stadium and Peoria Sports Complex. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. This eco-certified hotel is also within a short drive of Westgate Entertainment District and Desert Diamond Arena. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 86 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Offsite

    • Area shuttle within 35 mi*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Partially open bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: USD 250.00 per accommodation, per stay

Optional extras

  • Area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 40 per pet (may vary based on length of stay)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Comfort Inn Surprise
Comfort Surprise
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn And Suites Surprise
Comfort Inn Surprise Peoria
Comfort Surprise Peoria
Best Plus Surprise Phoenix Nw
Comfort Inn Suites Surprise Phoenix NW
Best Western Plus Surprise-Phoenix NW Hotel
Best Western Plus Surprise-Phoenix NW Surprise
Best Western Plus Surprise-Phoenix NW Hotel Surprise

Frequently asked questions

Is there a pool at Best Western Plus Surprise-Phoenix NW?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Plus Surprise-Phoenix NW?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 40 per pet, per day, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.

Is parking offered on site at Best Western Plus Surprise-Phoenix NW?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Plus Surprise-Phoenix NW?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM.

Is there an onsite casino at Best Western Plus Surprise-Phoenix NW?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (14-min drive) is nearby.

What is there to do at Best Western Plus Surprise-Phoenix NW and nearby?

Best Western Plus Surprise-Phoenix NW has an outdoor pool and a hot tub, as well as a fitness center.

What's the area around Best Western Plus Surprise-Phoenix NW like?

Best Western Plus Surprise-Phoenix NW puts you in the heart of Surprise. Popular attractions include State Farm Stadium, which is 15 minutes away by car.

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Best Western Plus Surprise-Phoenix NW Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great accommodation
Great hotel and great location. Clean and comfortable.
Cynthia, 1-night trip

6/10 Good

Family visit
Going to visit elderly parent
Marie, 3-night trip

8/10 Very good

Good stay, staff was very friendly.
Roberto, 1-night trip

10/10 Exceptional

Motel was clean and the front desk attendant was very friendly and helpful.
Gregory, 1-night trip

4/10 Fair

7 day stay
The hotel was very busy over weekend. Had to wait for our room to be cleaned before we could check in. They didn’t have time to service our room. We had to remove our trash and dirty towels and request clean towels from front desk 3 days in a row until crowd left. Room next to us was noisy. They kept telling us they were short handed for room service employees. The last 3 days was better service. Staff was polite, just not enough on duty.
Susan, 7-night trip

10/10 Exceptional

Always my favorite place to stay in surprise!
Julia, 1-night trip

8/10 Very good

Good experience Close to eating and shopping facilities and highway connections
David, 1-night trip

10/10 Exceptional

I would come back again. Good location and professional and courteous staff. Rooms are large, and breakfast is included.
norman, 1-night trip

8/10 Very good

Good size rooms and breakfast was well prepared.
Greg, 1-night trip

10/10 Exceptional

The hotel is located in an area where there are several stores and restaurants in walking distance or very short driving distance.
Adrian, 3-night trip

10/10 Exceptional

Free cookies!
Fresh free cookies at the counter. Breakfast was good. Room was comfortable and clean. Love the hair products in a dispenser on the wall in tub, not those tiny bottles.
Lynn, 1-night trip

10/10 Exceptional

Hotel was nice. Centrally located. Restaurants everywhere. Easy access to major streets. Only drawback was the train noise in the early morning and traffic noise from the Lowe’s next door.
michael, 2-night trip

10/10 Exceptional

Friendly staff. Clean and well maintained hotel. Conveniently located.
Mario F, 1-night trip

10/10 Exceptional

Great place to stay with a good breakfast and friendly staff.
David, 6-night trip

10/10 Exceptional

Staff was friendly and helpful. Hotel was very clean
Shirley, 2-night trip

8/10 Very good

Room was spacious and clean, definitely worth the price of 126 per day. However, our AC was very loud during the night, which kept us awake. But the front desk was told about it and it was completely replaced in a few hours. The breakfast is decent and the staff is nice. Except the causian older lady with glassed thay works evenings, she need to fix her attitude she makes you feel like you are a bother. Other than that, everyone is exceptional and kind.
Liliana, 2-night trip

10/10 Exceptional

Happy traveler
Very nice, clean hotel with good variety for breakfast. Free cookies too!
7-night trip

8/10 Very good

Good location.
Luis, 1-night trip

10/10 Exceptional

The bed was so comfortable. The pillows were amazing. The breakfast was so good!! The staff very friendly.
Gloria, 1-night trip

10/10 Exceptional

Nice hotel! Staff and housekeepers where excellent! No complaints. I loved the breakfast and the cold filtered water available 24/7.
Leonard, 5-night trip

10/10 Exceptional

Great property to stay at
Chris, 3-night trip

6/10 Good

Property was OK.
Gregory, 3-night trip

10/10 Exceptional

The staff was friendly-free hot breakfast-the ability to use my Netflix account in the room-
Sandy, 6-night trip

10/10 Exceptional

It was a good stay
Darnelle, 1-night trip

8/10 Very good

We have stayed here a couple of times. Staff is great. Breakfast good. Pool needs better cleaning and hot tub as well. They are ok but not great. Rooms and Beds are comfortable.
Sue, 2-night trip