The Artisan Lakeview Hotel

3.0 star property
Hotel with restaurant, near Hoan Kiem Lake

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Artisan Lakeview Hotel

Superior Room | Down comforters, minibar, in-room safe, desk
Interior entrance
Deluxe Room, 1 Double or 2 Twin Beds, City View | View from room
Deluxe Room, 1 Double Bed, Lake View | Lake view
Deluxe Room, 1 Double Bed, Lake View | Lake view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Car rentals on site
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 4 of 4 rooms

Family Room

Highlights

Outdoor play area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room, 1 Double or 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room, 1 Double Bed, Lake View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
  • 26 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Superior Room

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
23B Hang Hanh Street, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • Hanoi Old Town Night Market - 5 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • St. Joseph's Cathedral of Hanoi - 6 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 25 min drive
  • Hanoi Long Bien Station - 16 min walk
  • Ga Thuong Tin Station - 17 min drive
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
  • ‪Met Restaurant - ‬4 min walk
  • ‪Hidden Alley - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬3 min walk
  • ‪Xôi gà bún thang Hàng Hành - ‬1 min walk

About this property

The Artisan Lakeview Hotel

You'll be in a fantastic location at The Artisan Lakeview Hotel, just a 5-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. For a bite to eat, guests can check out Lakeview, which serves breakfast. Also, St. Joseph's Cathedral of Hanoi and Hanoi Opera House are just a 5-minute drive away.

Languages

English, Vietnamese

At a glance

Hotel size

  • 20 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Sign language-capable staff
  • Transfer shower
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Lakeview - This restaurant serves breakfast only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 250000 per vehicle (one way)
  • Housekeeping is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.

Also known as

Artisan Lakeview
Artisan Lakeview Hanoi
Artisan Lakeview Hotel
Artisan Lakeview Hotel Hanoi
The Artisan Lakeview
The Artisan Lakeview Hotel Hotel
The Artisan Lakeview Hotel Hanoi
The Artisan Lakeview Hotel Hotel Hanoi

Frequently asked questions

Does The Artisan Lakeview Hotel offer free cancellation for a full refund?
Yes, The Artisan Lakeview Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Artisan Lakeview Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Artisan Lakeview Hotel?
Sorry, there's no onsite parking at The Artisan Lakeview Hotel.
Is airport shuttle service offered by The Artisan Lakeview Hotel?
Yes, an airport shuttle is available. The charge is VND 250000 per vehicle one way.
What are the check-in and check-out times at The Artisan Lakeview Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at The Artisan Lakeview Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near The Artisan Lakeview Hotel?
Yes, there's an onsite restaurant, Lakeview.
What's the area around The Artisan Lakeview Hotel like?
The Artisan Lakeview Hotel is a short 3-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Old Town Night Market.

The Artisan Lakeview Hotel Reviews

Reviews

8.2

Very Good

8.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Basic and tired
Room had a lake view but curtains had holes and was like a backpackers room,very basic,so moved to a room at the front of the building with small balcony, curtains very light and my wife could not get much sleep and noise. So we had to move hotels
Rodney K, 4-night trip
Verified Hoteles.com guest review

8/10 Very Good

Alba, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good value for money. In a great location.
Verified Expedia guest review

10/10 Exceptional

Great place to stay in Hanoi You can stay here for a good price and have a very convenient traffic near the lake
Ð?c, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Set the correct expectations. A one-star hotel. But we had a beautiful lake view and a great experience. Extremely helpful and friendly staff. The elevator was good. It was a winter time stay. They provided a space heater and extra blankets. Very helpful arranging an economical airport taxi. The best location in Hanoi, in my opinion. Many wonderful food and shopping options just outside the hotel door.
David, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic location in the heart of the Old Quarter. Mai and Sam bent over backwards to help us in any way possible including ringing other hotels and cars to facilitate our onward journey. Brilliant service, lovely staff. The property is a little tired but this was more than made up by the superb staff.
Gordon, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Scott, 2-night trip
Verified Hoteles.com guest review

6/10 Good

Tricky to rate this property as it had good and bad elements. The hotel itself was a little run down and they did not have hand soap when requested. However, fantastic location and cute balcony with outlook. The aircon was great and the staff were super lovely and helpful. Transfer to airport was convenient and well priced. Bathroom could do with an upgrade but room was spacious. Mixed feeling about the artisan and value for money.
Aria, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Hock joo, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Located in the middle of old Hanoi which is convenient to most everything you want to do and see. Incredibly inexpensive but clean. You eat in the local restaurants and get the local flavor.
charles, 4-night romance trip
Verified Orbitz guest review

8/10 Very Good

Lorraine, 5-night trip
Verified Expedia guest review

8/10 Very Good

Julianna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect Hotel
Perfect location. Very friendly and helpful staff. Nice Hotel. Will be back very soon.
Lim, 8-night trip
Verified Hoteles.com guest review

8/10 Very Good

Steven, 7-night trip
Verified Expedia guest review

8/10 Very Good

Everything great except for the weather
Great location and service, I will stay again but only on the cool months
EDMUNDO, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Troy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Troy, 1-night trip
Verified Expedia guest review

2/10 Poor

Dale, 1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

It was conveniently located in the middle of Old Quarter. But the celanliness and the facilities were a little less than what I have expected. The staff was amazing and helped with everything we needed. Especially Sam and Tom attended to all our questions and requests together with the handy man.
3-night trip with friends
Verified Expedia guest review

8/10 Very Good

Hanoi Old Town Retreat
Nice, clean basic hotel in the old town. Great location with lots to do and see around. Staff is helpful. Breakfast across the street will get you started for morning sightseeing.
Eleftherios, 5-night trip
Verified Hoteles.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

4/10 Fair

what you see is not what you get...
first they will offer you to go to the hotel across the street... or the room will be so small and not like you would expect from pictures. service was also supposing arrogant, after we ask where is the bus station to the airport; the answer was we only help with taxi or private car. Location is perfect at a small quiet street near old town and the par; the lobby has promising character and charm, but perhaps we were not so lucky with the room and service. good breakfast at the cafe across the street.
Zhanna, 1-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

john, 3-night romance trip
Verified Hoteles.com guest review

2/10 Poor

I have to say that my rating is not 100% objective because I have not stayed at the hotel. I booked and paid for a room 4 month in advance, but upon arrival, once receptionist confirmed with me that I intend to stay only one night and don't plan to come back after Ha Long Bay cruise, she informed me that the room they had reserved for us had some plumbing problems and they don't have any other rooms available. To rectify the problem they offered us to stay in Old Quarter Family Hotel which is a remodeled hostel and clearly lacks the charm of this hotel. Their selling point was that they are moving us to a bigger room that can accommodate 4 people (it was two of us) which is more expensive, but useless for us. I didn't want to waste my time searching for a new hotel and accepted the offer knowing that I will be moving to a worse hotel. My expectations proved to be correct and I was not happy with the new hotel (see my review of that property). I could be wrong, but it seems to me they don't like to offer rooms for one night in a high season and use their other (cheaper) property to move some people.
1-night romance trip
Verified Expedia guest review

4/10 Fair

Oi Ip Iris, 2-night trip with friends
Verified Hoteles.com guest review