In the heart of Richmond's business district, Aloft Richmond West Short Pump offers a warm and inviting atmosphere with a fireplace in the lobby. Guests can enjoy refuel by Aloft for breakfast, lunch, or dinner and take advantage of on-site dry cleaning/laundry services. The hotel’s shopping mall is perfect for retail therapy while free self parking makes coming and going easy.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Connecting rooms available
Non-smoking
Gym
Free parking
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Health club
Room service
Coffee shop/cafe
24-hour business center
Business center
24-hour front desk
Coffee/tea in a common area
Air conditioning
Lobby fireplace
For families (6)
Free cribs/infant beds
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
The current price is $116
$116
$135 total
includes taxes & fees
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)
At Aloft Richmond West Short Pump, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. Guests can visit the health club for a workout or grab a bite to eat at refuel by Aloft, which serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers say good things about the helpful staff and location.
Languages
English
At a glance
Hotel size
135 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 4:00 AM–1:00 PM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Pool table
Working away
24-hour business center
Meeting room
Conference space (564 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Health club
Shopping mall on site
Vegan dining options
Vegetarian dining options
Comprehensive recycling policy
Banquet hall
Accessibility
Wheelchair-accessible bathroom vanity
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Low-height counter/sink
Height-adjustable showerhead
Grab bar near toilet
Grab bar in bathtub
Transfer shower
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Water-efficient showers only
Special features
Dining
Refuel by Aloft - This café serves breakfast, lunch, and dinner.
W xyz bar - Onsite pub.
Fees & policies
Refundable deposits
Deposit: USD 50.00 per stay
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 5 to 15 for adults, and USD 5 to 15 for children
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
Bar/lounge
Dining venue(s)
Indoor pool
The following facilities are closed on Sunday and Monday:
Bar/lounge
Dining venue(s)
Indoor pool
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
aloft Richmond
aloft Richmond West Glen Allen
aloft Richmond West Hotel
aloft Richmond West Hotel Glen Allen
aloft West Richmond
Richmond aloft
Frequently asked questions
Does Aloft Richmond West Short Pump offer free cancellation for a full refund?
Yes, Aloft Richmond West Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Aloft Richmond West Short Pump?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Aloft Richmond West Short Pump?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Aloft Richmond West Short Pump?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Aloft Richmond West Short Pump and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near Aloft Richmond West Short Pump?
Yes, there's an onsite restaurant, refuel by Aloft.
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Aloft Richmond West Short Pump Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 6, 2024
This is my go to hotel in a great location!
Kenya
Kenya, 1-night trip
10/10 Exceptional
Nov 11, 2024
I like the area and the hotel is very quiet. Walking distance to shops and restaurants
Jeffery
Jeffery, 1-night trip
10/10 Exceptional
Oct 26, 2024
Wonderful hotel!
Wonderful hotel! Highly recommend
Gale
Gale, 1-night trip
2/10 Poor
Feb 15, 2025
It was horrible when I got to the room my girlfriend name is Kendra the tv said welcome Kimberly. She was not happy what so ever
Tony
Tony, 1-night trip
8/10 Very good
Sep 9, 2024
Staff was friendly. Great location everything is in walking distance to all the restaurants.
Kenya
Kenya, 1-night trip
10/10 Exceptional
Oct 14, 2024
Staff were super friendly. They are renovating the hotel and it should be completed by December. However, we stayed in the area that has the rooms already renovated, and it was lovely!
Daisy
Daisy, 1-night trip
8/10 Very good
Aug 15, 2024
Generally, happy with the stay for a week
Woo Young
Woo Young, 3-night trip
8/10 Very good
Jun 12, 2024
The vibes of the hotel and the surrounding area is simply immaculate
Brandon
Brandon, 1-night trip
10/10 Exceptional
Apr 14, 2024
Location was perfect.
Catherine
Catherine, 1-night trip
10/10 Exceptional
Mar 29, 2024
Great location!
Henry
Henry, 3-night trip
10/10 Exceptional
Aug 11, 2024
Close to whole foods buffet
John
John, 1-night trip
4/10 Fair
Nov 18, 2024
Property is being renovated but the lack of cleanliness was not directly related. Rooms and common areas were not up to par.
David
David, 3-night trip
10/10 Exceptional
Apr 21, 2024
Great quick weekend stay
Friendly staff. Hotel was clean and quiet.
Patti
Patti, 1-night trip
10/10 Exceptional
Mar 22, 2024
Great location and amenities like free parking added to the exceptional experience.
Frank
Frank, 1-night trip
10/10 Exceptional
Feb 11, 2024
Great place
Russell
Russell, 1-night trip
10/10 Exceptional
Jul 6, 2024
I Love Aloft
We have used Aloft on every road trip and vacation, we have a perfect stress free stay every time. And the 12 pm check out is a nice perk!
Kouri
Kouri, 1-night trip
10/10 Exceptional
Oct 21, 2023
Great Hotel great location
Lori
Lori, 1-night trip
10/10 Exceptional
Jun 9, 2024
Excellent! Clean room & friendly staff!
Sebran P
Sebran P, 1-night trip
10/10 Exceptional
Jul 5, 2024
Great!
Lj
Lj, 1-night trip
10/10 Exceptional
Jan 5, 2024
My stay was great and I loved the salsa dancing event on Saturday they had.
Joseph
Joseph, 2-night trip
10/10 Exceptional
Mar 1, 2024
Location location location
Great location with tons of walkable dinning and entertainment options.
Dan
Dan, 1-night trip
8/10 Very good
Apr 15, 2024
Good stay
Nice hotel. Dog friendly. Nice welcome. Good bed and shower
Richard
Richard, 1-night trip
8/10 Very good
Jun 7, 2024
The room are small. Parking is good and the property is close by to restaurants to to walk to.
Eileen
Eileen, 1-night trip
10/10 Exceptional
May 29, 2023
Very convenient and a fun hotel
Nancy
Nancy, 3-night trip
10/10 Exceptional
Jul 19, 2023
Great place to stay! I will definitely be booking again