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Sugar Palm Grand Hillside

4.0 star property
Family-friendly hotel with spa, near Kata Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sugar Palm Grand Hillside

Outdoor pool, sun loungers
Sundeck
Grand Jacuzzi | Free minibar items, in-room safe, desk, laptop workspace
Building design
Rooftop terrace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Beach towels
  • Children's pool
  • Pool bar
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Private bathroom
The price is $198
$235 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Grand Jacuzzi

Grand Jacuzzi | Balcony

Grand Jacuzzi

Highlights

Balcony
Soundproofed
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
  • 45 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View

Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View | Free minibar items, in-room safe, desk, laptop workspace

Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
Blackout drapes/curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View | Free minibar items, in-room safe, desk, laptop workspace

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Free WiFi
8.8 out of 10, Excellent, (236)
The price is $101
$120 total
includes taxes & fees
Nov 27 - Nov 28
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About the neighborhood

Map
1 Khoktanod Soi 3, Kata Beach, Karon, Phuket, 83100

What's nearby

  • Kata Beach - 4 min walk - 0.4 km
  • Kata Noi Beach - 20 min walk - 1.7 km
  • Karon Beach - 2 min drive - 1.9 km
  • Nai Han Beach - 16 min drive - 8.5 km
  • Rawai Beach - 16 min drive - 9.1 km

Getting around

  • Phuket Intl. Airport (HKT) - 71 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪KIRI burger & grill kata - ‬3 min walk
  • ‪Two Chefs หาดกะตะ - ‬4 min walk
  • ‪Mai Thai Restaurant - ‬4 min walk
  • ‪Italian Job Coffee - ‬1 min walk
  • ‪Kata On Fire Bar and Grill - ‬4 min walk

About this property

Sugar Palm Grand Hillside

Sugar Palm Grand Hillside features a rooftop terrace and puts you within a 5-minute walk of Kata Beach. Guests can visit the spa to indulge in massages, facials, or body scrubs, and Baby Palm serves breakfast and lunch. An outdoor pool, a poolside bar, and a fitness center are other features.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Russian, Thai

At a glance

Hotel size

  • 106 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 3:00 PM
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Mountain climbing nearby
  • Kayaking nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Beach towels
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Handrails in stairways
  • Doorbell and phone notification
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, and body treatments.

Dining

Baby Palm - This restaurant serves breakfast and lunch.
7th Heaven Sky Bar - This rooftop bar overlooks the ocean. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 350 for adults and THB 250 for children
  • Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge of THB 300 (subject to availability)
  • Late check-out can be arranged for an extra charge of THB 300 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1200.0 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Grand Hillside Sugar Palm
Grand Sugar
Sugar Palm Grand
Sugar Palm Grand Hillside
Sugar Palm Grand Hillside Hotel
Sugar Palm Grand Hillside Hotel Phuket
Sugar Palm Grand Hillside Phuket
Sugar Palm Hillside
Sugar Palm Grand Hillside Kata
Sugar Palm Grand, Hillside Hotel Kata Beach
Sugar Palm Grand, Hillside Phuket/Kata Beach
Sugar Palm Grand Hillside Hotel Karon
Sugar Palm Grand Hillside Karon

Frequently asked questions

Does Sugar Palm Grand Hillside offer free cancellation for a full refund?
Yes, Sugar Palm Grand Hillside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sugar Palm Grand Hillside?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sugar Palm Grand Hillside?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sugar Palm Grand Hillside?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Sugar Palm Grand Hillside?
Yes, an airport shuttle is available. The charge is THB 1500 per vehicle one-way.
What are the check-in and check-out times at Sugar Palm Grand Hillside?
Check-in start time: 3:00 PM; Check-in end time: 3:00 PM. There's a charge of THB 300 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of THB 300 (subject to availability).
What is there to do at Sugar Palm Grand Hillside and nearby?
Have fun with nearby activities like boat tours, kayaking, and mountain climbing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sugar Palm Grand Hillside also has a sauna and a fitness center, as well as a garden.
Are there restaurants at or near Sugar Palm Grand Hillside?
Yes, Baby Palm offers ocean views.
Does Sugar Palm Grand Hillside have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sugar Palm Grand Hillside like?
Sugar Palm Grand Hillside is a short 4-minute walk from Kata Beach and 20 minutes' walk from Kata Noi Beach.

Sugar Palm Grand Hillside Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel and we loved spending time in our pool, breakfast was great, proximity to the beach and shops was a 3 minute walk, workout room was tiny however, climbing the hill to and from the hotel was enough of a workout that we needed.
Butch, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Pool access rooms are the bomb! Loved this place.
Jennifer, 3-night trip
Verified Expedia guest review

8/10 Very Good

Not bad in general…
Vyacheslav, 13-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Beautiful place. High class of elegance and excellent service. I would go back there for my next trip at phuket
CD, 7-night trip
Verified Hoteles.com guest review

8/10 Very Good

Patty, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Zeqir, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great place
Staff really friendly and helpful .situated only short walk from kata beach and two great bars and restaurants nearby.
tony, 6-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Philip, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Anthony, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Perry, 6-night trip
Verified Hoteles.com guest review

8/10 Very Good

Dated hotel, but still a good stay
We spent 4 nights here while staying in Kata and had a pretty good time. My main criticisms are that the hotel is a little dated and needs some restoration. We also had issues with the wifi, which was out for an entire day. The rooms are super comfy and the bathroom is great, but we feel the hotel may have been a casualty of Covid. Cleanliness was generally great, but we did discover two dead roaches in the room after returning from outside. Note as well that the hotel is up on a hillside, so be prepared to walk up a bit when returning.
C, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

I love this place, I stayed here 9 years ago and it's still just as good. Lovely room, pool and gardens, good breakfast and friendly staff.
Rebecca, 2-night trip
Verified Expedia guest review

8/10 Very Good

PETER MAX, 8-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Scott, 5-night trip
Verified Hoteles.com guest review

4/10 Fair

Allan, 7-night trip
Verified Hoteles.com guest review

8/10 Very Good

Anders, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Overall a great property. The rooms are large, the views are beautiful, the location great, the staff friendly and accommodating. The only issue was the WiFi is very slow; however, we purchased a 4G unlimited mobile package which solved that problem.
Donald, 14-night trip
Verified Expedia guest review

10/10 Exceptional

Deirdre, 6-night trip
Verified Hoteles.com guest review

8/10 Very Good

I'm pleased with the quality for the price. This hotel was a quick walk to the beach and convenient for our purposes. Wifi did not work in the room though. I had to sit on the balcony to have access to wifi. That was the only con.
2-night romance trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

8/10 Very Good

Overall the hotel is pretty nice. It is on top of a hill but it’s not as bad as many people make it sound : it literally takes 30 seconds to climb the hill and get to the lobby. The hotel has a bit of a weird setup (you might need to take a couple of elevators to get to your room), but the rooms were nice and comfortable. The hotel is also conveniently located close to restaurants and shops. Finally the breakfast was good and with enough variety for a few days.
Anthony, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hotel staff very friendly. Good location near to beach
4-night romance trip
Verified Expedia guest review

6/10 Good

Ordinary stay and experience.
Service has a little worse this time. Made an enquiry on airport transfer and the staff just curtly pointed to a sign. Wifi was quite patchy. Facilities are ok.
3-night trip
Verified Hoteles.com guest review

8/10 Very Good

Quite place , smelly rooms
Location is fine if you're looking for a quite spot. The rooms have heavy unpleasant damp smell and could use fresh dry air once in a while .
5-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Convenient and nice spacious rooms
Contacting the hotel a week before the booking was very difficult as emails and calls weren't getting picked up. Later on they said the email didn't go to their main line. Once they answered, it was smooth from there. The hill that people complain about isn't that bad, it's nice exercise. Room was spacious and the jacuzzi tub was great to soak dive gear and dry it on the huge balcony. The queen bed was actually 2 singles put together, but it was still comfy and clean. Bathroom was a bit small and in the morning there was a bad smell from pumping sewage, keep it closed. Area nearby was great and convenient. The sky bar was amazing, loved it. Also enjoyed the omelets at breakfast. Hotel did a thoughtful event for easter too, very sweet. Rented scooter through hotel too @250 baht and airport transfer @ 1000 baht. Nice hotel, we enjoyed our stay.
Pei Ming, 2-night romance trip
Verified Hoteles.com guest review