Jacksonville Equestrian Center - 11 min drive - 11.2 km
VyStar Veterans Memorial Arena - 17 min drive - 21.6 km
EverBank Stadium - 18 min drive - 22.0 km
Jacksonville Naval Air Station - 19 min drive - 23.8 km
Getting around
Jacksonville International Airport (JAX) - 27 min drive
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 36 min drive
Jacksonville Station - 19 min drive
Restaurants
McDonald's - 5 min walk
Golden Corral - 9 min drive
Whataburger - 9 min drive
Subway - 9 min drive
Cracker Barrel - 4 min walk
About this property
Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel
Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel is a great choice for a stay in Jacksonville. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. A snack bar/deli and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
Hindi, Spanish
At a glance
Hotel size
80 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (2 total)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast
Snack bar/deli
Working away
Business center
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Well-lit path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: USD 50 per stay
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West
Frequently asked questions
Does Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel?
No, this hotel doesn't have a casino, but bestbet Orange Park (19-min drive) is nearby.
What is there to do at Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel and nearby?
Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel has an outdoor pool and a fitness center.
Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
2/10 Poor
Nov 5, 2024
Michael
Michael, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 1, 2024
Arlesa
Arlesa, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 29, 2024
Quick get-a-way
Our stay was great for the time we were there. They were renovating inside of the hotel though. The bed was comfortable and we appreciate having Dove products there as we use those at home. We came a little early and wasn’t allowed to check in early. Didn’t like that but the desk assistant explained why
Natosha
Natosha, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 28, 2024
Lindsey
Lindsey, 3-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 28, 2024
Sylvia
Sylvia, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 28, 2024
Mary Ann
Mary Ann, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 21, 2024
Bretina
Bretina, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 20, 2024
Nice renovation
We stay at this hotel at least once a year. It has been recently renovated and the room we had was nicely appointed with a clean, bright and functional improved look. Unfortunately the new tub/shower surround was missing grab bars on the wall which makes it challenging for many visitors.
Linda
Linda, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 13, 2024
Michael
Michael, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 6, 2024
Michael
Michael, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 1, 2024
Theresa
Theresa, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 17, 2024
Overall great stay. The only issue was the construction going on in the lobby. The staff could not be nicer.
Verified traveler
1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 15, 2024
Thomas
Thomas, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 11, 2024
Jaque
Jaque, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 4, 2024
janet
janet, 1-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Sep 2, 2024
Kathy
Kathy, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 28, 2024
They were doing renovations to the place. The room was great. The breakfast was not as expected because usually the hotel chain has wonderful assortments, this one was small (may have been due to the renovations-im not sure) I'd stay again to see after the renovations are complete.
Pamela
Pamela, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 20, 2024
Weekend relaxation
Nice location and area surroundings
aaron
aaron, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 18, 2024
Juliann
Juliann, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 18, 2024
5-star Stay
I am only giving a 4 star on condition because they were under construction. However, they were still able to serve breakfast in the conference room. And still, this hotel's breakfast is one of my favorite. I usually don't get hotel eggs, but their omelets are very tasty. The rooms are very comfortable, especially the pillows. The feont desk staff was very very nice. This is our second stay, and i will continue to stay here when we are in this area (Jacksonville Equestrian Center)
Juliann
Juliann, 2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 16, 2024
Lobby getting new floor
Kevin
Kevin, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Aug 13, 2024
Comfortable beds and very clean room.
Amy C
Amy C, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
Staff was very friendly. Room comfortable. Easy of checking in and out.