In the heart of Torres del Paine National Park, Kau Rio Serrano offers a cozy retreat. Start your day with continental breakfast and connect to WiFi from the comfort of your room or take in breathtaking views from the terrace.
Villa Serrano Lote 10 s/n, Torres del Paine, Última Esperanza, 6170000
What's nearby
Torres del Paine National Park - 7 min drive
Cuernos del Paine Lookout - 13 min drive
Lago Pehoe - 30 min drive
Salto Chico Falls - 31 min drive
Glacier Grey - 46 min drive
Restaurants
Los Colonnos Del Sur - 9 min walk
Don Pascual 1940 - 9 min walk
Hotel Río Serrano - 5 min walk
About this property
Kau Rio Serrano
Kau Rio Serrano puts you within a 10-minute drive of Torres del Paine National Park. Free perks include WiFi, self parking, and continental breakfast daily between 6:30 AM and 9:00 AM.
Languages
English, Spanish
At a glance
Hotel size
9 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 10:30 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email 2 weeks before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:00 AM
Facilities
Terrace
Accessibility
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
No elevator (single level property)
Well-lit path to entrance
Room amenities
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit is payable by PayPal and is due within 24 hours of booking the reservation
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Kau Rio Serrano Lodge
Kau Rio Serrano Torres del Paine
Kau Rio Serrano Lodge Torres del Paine
Frequently asked questions
Are pets allowed at Kau Rio Serrano?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Kau Rio Serrano?
Yes, there's free self parking.
What are the check-in and check-out times at Kau Rio Serrano?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:30 AM.
What's the area around Kau Rio Serrano like?
Kau Rio Serrano is located a short 1-minute walk from Serrano River.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Kau Rio Serrano Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 1, 2024
Thank you for housing us at your property and helping us to arrange transportation.
Yong
Yong, 1-night trip
2/10 Poor
May 29, 2024
Warning!
We arrived here after receiving multiple confirmations and paying $3k USD but the entire place was closed for the season. I would never recommend this place as they put us in a very dangerous situation. They did absolutely nothing to help us find another accommodation during the middle of the off season and night. They royally messed up, and we couldn’t even reach them to figure out what was going on. Their neighbor is wonderful and very accommodating- Konkashken Lodge. We went to Lago Grey last minute who was able to take us in, and it was a blessing in disguise. Lago Grey is perfect- great food, stellar views and location, and awesome experiences, not to mention half the cost!