This is such a beautiful hotel and we enjoyed our stay, however, we did have a couple of issues. When we arrived, our room wasn’t ready which was fine, so we checked in and had lunch - the food at the hotel is absolutely delicious. When we were able to enter our room, we spent some time in there and then I noticed that there was human faeces on the doorway of the toilet. We went and spoke to reception and showed the receptionist a photo and initially she laughed - we don’t think she realised what we had shown her and we kindly asked that this be cleaned up before we got back from dinner. The next morning we asked to speak to the manager and explained what we had found and showed her a photo - she was more understanding and apologised. The room was over 400€ for the night, so we found the fact that there was poo in the room a real health and safety concern. The next day were charged for the mini bar items we had consumed. We just feel that given we didn’t ask for or expect anything and didn’t cause a fuss, they could have maybe just waived the fee due to issue. Overall just left feeling a little disappointed.