The property says it is "5 Star" hotel; no way or at least not under the conventional rating system.
The positives: 1. good location. 2. fantastic staff; front desk is about the best I have experienced in Europe! 3. nice breakfast and restaurant space. 4. excellent air conditioning system. 5. Good size bathroom with nice showers, although the quality of the tiling installation was mixed. 6. Nice hotel lounge and bar service.
The negatives: 1. the bed is the worst I have ever slept on at any hotel in the world and it is supposedly one year old mattress. 2. The carpet in the bedroom is not carpet, but a material that hurt my feet to stand on, so I looked for complimentary slippers that most good hotels provide guests; however, this hotel did not offer them, but had them for sale at €150,00. 3. No mini bar. 4. Did not have an in room safe, but it was installed in my room after I complained about it. 5. I wanted to speak with the owner of the property, who was at the property, about the marketing description of the hotel, but he refused to meet with me. 6. My room was very noisy from people on the roof bar or transiting through the hallway, which was annoying as they walked past my room in the wee hours of the morning... 7. There is no in room television. I have never experienced any 2 star hotel that did not provide an in-room TV. 8. The closet and drawers are too small.
I do NOT recommend; but I hope to meet the staff at other hotels in Capri in 2024.