I stayed for a week and every time I needed some help the hotel staff was very friendly and helpful. I had breakfast included which was a great bonus actually. The food variety was great: various kinds of sausages, ham, vegies, fruits, species, boiled eggs, omelette, porridge, various pastries (I really liked apple cake), etc. I also liked they had a very good coffee machine capable of making Cappuccino, Latte, Coffee with Milt and other kinds of drinks. I stayed at many hotels around the world, but very rare of them had good coffee machines like that. The room was spacious and clean. TV offered great variety of cable channels. Common areas were very clean and good maintained. I also liked green area behind the hotel. The hotel is close to supermarkets and it takes only few subway stations to get to the downtown which is very convenient. I give it 5 starts.