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Souvenir

1.0 star property
City-center hotel within walking distance of Gallery of the Academy of Florence

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Photo gallery for Souvenir

Hallway
Property entrance
Down comforters, desk, blackout drapes, soundproofing
Economy Quadruple Room, 1 Bedroom | Bathroom | Shower, free toiletries, hair dryer, bidet
Reception

Reviews

4.2 out of 10
Souvenir offers a charming stay near Fortezza da Basso and San Lorenzo Church. Connect to in-room WiFi, grab a snack from the vending machine, and get tour assistance from the multilingual staff. With self parking available, you'll have everything you need for a stress-free trip.

Popular amenities

  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • Self parking
  • Vending machine
  • Multilingual staff
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Offsite parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Triple Room, Shared Bathroom

Down comforters, desk, blackout drapes, soundproofing

Triple Room, Shared Bathroom

Highlights

Soundproofed
Heating
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Bidet
Digital channels
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Economy Quadruple Room, 1 Bedroom

Down comforters, desk, blackout drapes, soundproofing

Economy Quadruple Room, 1 Bedroom

Highlights

Soundproofed
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Bidet
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Basic Room

Down comforters, desk, blackout drapes, soundproofing

Basic Room

Highlights

Soundproofed
Heating
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Bidet
Digital channels
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double or Twin Room, Shared Bathroom

Double or Twin Room, Shared Bathroom | Down comforters, desk, blackout drapes, soundproofing

Double or Twin Room, Shared Bathroom

Highlights

Soundproofed
Heating
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Bidet
Digital channels
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room, Shared Bathroom

Down comforters, desk, blackout drapes, soundproofing

Single Room, Shared Bathroom

Highlights

Soundproofed
Heating
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Bidet
Digital channels
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room, Shared Bathroom (shower in the room)

Down comforters, desk, blackout drapes, soundproofing

Superior Double or Twin Room, Shared Bathroom (shower in the room)

Highlights

Soundproofed
Heating
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hydromassage showerhead
Bidet
  • Sleeps 2
  • 1 Double Bed

Similar properties

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Residenza dei Pucci

  • Parking available
  • Free WiFi
  • Air conditioning
  • Non-smoking
8.8 out of 10, Excellent, 157 reviews
Residenza dei Pucci
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About the neighborhood

Map
Via 27 Aprile 9, Florence, FI, 50129

What's nearby

  • Gallery of the Academy of Florence - 6 min walk - 0.5 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km
  • Piazza della Signoria - 15 min walk - 1.3 km
  • Ponte Vecchio - 17 min walk - 1.4 km
  • Uffizi Gallery - 18 min walk - 1.5 km

Getting around

  • Florence Airport, Peretola (FLR) - 21 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 10 min walk
  • Florence Santa Maria Novella Station - 11 min walk
  • Florence Statuto Station - 14 min walk
  • San Marco University Tram Stop - 5 min walk
  • Fortezza Tram Stop - 7 min walk
  • Strozzi - Fallaci Tram Stop - 8 min walk

Restaurants

  • ‪1950 American Diner - ‬3 min walk
  • ‪Royal India - ‬2 min walk
  • ‪Caffè Rosanò - ‬3 min walk
  • ‪IL Vegano - Firenze - ‬3 min walk
  • ‪Kitsch - ‬2 min walk

About this property

Souvenir

Souvenir offers a fantastic location, putting you just a 5-minute walk from Historic Centre of Florence and Central Market. Also, Gallery of the Academy of Florence and Basilica of Santa Maria Novella are within just a 10-minute walk. Public transportation is just a short walk: San Marco University Tram Stop is 5 minutes and Fortezza Tram Stop is 7 minutes.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 13 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: 7:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 2:30 PM - 7:30 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 30 per day)
    • Free offsite parking nearby; discounts available
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1966

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights

Optional extras

  • Late check-in between 7:30 PM and 11 PM can be arranged for an extra charge

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 30 per day

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Souvenir Florence
Souvenir Hotel Florence
Souvenir Hotel
Souvenir Florence
Souvenir Hotel Florence

Frequently asked questions

Are pets allowed at Souvenir?

Sorry, pets aren't allowed.

Is parking offered on site at Souvenir?

Yes. Self parking costs EUR 30 per day.

What are the check-in and check-out times at Souvenir?

Check-in start time: 2:30 PM; Check-in end time: 7:30 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Souvenir and nearby?

Recommended spots to visit include Gallery of the Academy of Florence (6-min walk) and Fortezza da Basso (7-min walk), along with San Lorenzo Church (9-min walk) and Cathedral of Santa Maria del Fiore (11-min walk).

What's the area around Souvenir like?

Souvenir is in San Lorenzo, a short 5-minute walk from San Marco University Tram Stop and 11 minutes' walk from Cathedral of Santa Maria del Fiore.

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Souvenir Reviews

Reviews

4.2

4.8/10

Cleanliness

4.8/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Fair

Luciano, 4-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Lapsen kanssa matkalla

Asiallinen henkilökunta joka kertoi mukavista paikoista niin ruokailun kuin ostosten suhteen. Kylpyhuone käytävällä ei haitannut lainkaan. Huoneessa kuuma vaikka olikin äänekäs tuuletin.
Sirje, 3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

yes

tutto il personale molto gentile e disponibile. poi la doccia in camera è una svolta :D
Malgorzata Wiktoria, 3-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Nice and warm people

Fantastic ❤
This review was submitted before 2018 and has not been verified.

8/10 Very good

Top locatie

Top locatie, verouderde locatie maar alles wat je nodig hebt voor een weekendje Florence
This review was submitted before 2018 and has not been verified.

2/10 Poor

AVOID AVOID Do not stay here!!!

This was the most shocking hotel experience we have ever had! After a long walk up several flights of rundown stairs, we were made to wait outside the hotel enterance until the owner turned up half an hour later. Once inside the check in process took a further 15 minutes where we were told we needed to make a cash payment for the room which we had already paid for by card. After putting up a fight we managed to get out of paying for our room twice. The owner then tried to take us to a different location but we told him we didn't want to go anywhere else as it seemed a bit odd so he gave us another room up more stairs with a not working shower full of tools. As we opened our bedroom door we were greeted with an overpowering smell of feet. On a whole the place was very dirty and run down and should not be allowed to operate as a hotel. We ended up leaving immediately and checking in elsewhere.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Dead Mosquitoes on the wall....

Unfortunately when we stayed at this hotel their computer system was down so it took an hour to check into the hotel and for them to find our booking, if you are staying there in the near future bring cash because they don't have a working efpos machine. When we finally got into our room, we found 4 squashed mosquitos on the wall, we should have taken this as a sign on things to come because soon we had mosquitos buzzing around us, not the best way to be woken up in the middle of the night. Also be aware that the shower in the bathroom is the entire bathroom with out a shower curtain, so the whole bathroom becomes all wet whenever you shower. The location is the only reason I would stay here that and the bed was comfortable so at least you were comfortable while being eaten alive.
This review was submitted before 2018 and has not been verified.

2/10 Poor

M'écoutent.

Très mal accueilli. Très salle odeur désagréable toilette cases plein de moustique. Douche pourit Pas de clime C'est pas un hôtel. Maison découpes
This review was submitted before 2018 and has not been verified.

2/10 Poor

Dårlig service, dårligt vedligholdt værelse

Dårlig vedligehold af værelset, der var ikke strøm i alle stikkontakter, ledninger hang ud af vægge og lofter. Der var ingen p pladser som ellers var annonceret, og på badeværelset sad håndvasken ikke fast.
This review was submitted before 2018 and has not been verified.

6/10 Good

Surpresa

Nos dois primeiros dias realmente não gostei.O hotel estava repleto e acabei ficando em um quarto muito pequeno e sem conforto, faia muito calor e não tinha nem um ventil a dor. No terceiro dia o proprietário me passou para um outro apartamento que só não tinha ar condicionado, muito bom. Fiquei surpresa que até fiz uma brincadeira com Andrea dizendo-lhe que ainda faltava uma coisa, um acompanhante. Rimos...
This review was submitted before 2018 and has not been verified.

4/10 Fair

NO PUDE ESTIRAR MIS PIERNAS

TE HOSPEDAD EN OTRO EDIFICIO QUE NO ES EL DE LA RECEPCION, NO HAY INTERNET, HABIA 2 CLOSETS LLENOS DE CACHIBACHES JUNTO A LA CAMA Y NO PODIA ESTIRAR MIS PIERNAS, EL BANO ESTABA EN EL PASILLO LA PUERTA DEL CANCEL NO SERVIA IGUAL LLENO DE CACHIBACHES, NO HAY ELEVADOR Y ESTA EN EL NIVEL 3
This review was submitted before 2018 and has not been verified.

2/10 Poor

per chi si accontenta

Camere eccessivamente scarse nella mia televisione non funzionante
This review was submitted before 2018 and has not been verified.

2/10 Poor

Si spacciano come Hotel e poi è un affittacamere! Camera orrenda! Bagno con doccia senza un separe, facendo la doccia bagnavi tutto... Senza asciugamani, carta igienica l'abbiamo dovuta comprare il secondo giorno! La camera è stata pulita solo il primo giorno poi niente...l'unica cosa buona era la zona...
This review was submitted before 2018 and has not been verified.

2/10 Poor

This review was submitted before 2018 and has not been verified.

2/10 Poor

due giorni a firenze da dimenticare

albergo, se tale lo si puo' definire, da dimenticare e da cancellare dalla lista degli alberghi.sarebbe piu' appropriato definirlo affittacamere.mobili che cadevano a pezzi.igiene che lasciava a desiderare.solo la zona in cui si trova e' buona data la vicinanza al centro
This review was submitted before 2018 and has not been verified.

2/10 Poor

Posto buono rispetto al centro storico e accoglienza buona. Camera piccola con arredamento vecchio, bagno con doccia senza box o tenda e di conseguenza acqua ovunque. Puzza di chiuso misto sigaretta (abbiamo acquistato un deodorante per ambienti), televisore non funzionante.
This review was submitted before 2018 and has not been verified.

2/10 Poor

This review was submitted before 2018 and has not been verified.

6/10 Good

Not so great

Great location but this is real budget accommodation . Tiny room with 'stuff' in it? In need of a fix up. The staff are lovely but this place is tired.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Hôtel à éviter proche du centre

Hotel au 3eme étage sans ascenseur. Des hôtels différents à chaque étage. Pas de wc ni salle de bain dans la chambre, il a fallu payer cash 20 euro pour en avoir une. Pas de personnel sauf en insistant à l'arrivée. Pas de ménage ni de lit faits ni savon entre les 2 nuits. Avantage: près du centre et d'un garage payant.
This review was submitted before 2018 and has not been verified.

4/10 Fair

En dessous de nos espérances déjà modeste!

Nous sommes un couple de trentenaire. Etant donné le prix très bas de la chambre au vu des tarifs pratiqués en période de we de l'Ascension on était content d'avoir trouvé qqch et on s’attendait pas au grand luxe. Cependant plusieurs dysfonctionnements grossiers on rendu notre séjour de 3 nuits carrément grotesque et surréaliste. Arrivé à 20h, le personnel d’accueil était absent avec un code à la porte que nous ignorions. Nous avons était aidé par d'autres locataire qui passaient par là.Une Douche se trouvait dans la chambre mais avec seulement de l'eau froide et qui n'avait pas été détartrée depuis la chute de Constantinople... L'ergonomie de la chambre est aussi très déconcertante avec des décoration qui empêchent littéralement de circuler dans la chambre. Niveau propreté la chambre était correcte. Les parties communes (douche, toilettes) étaient nettement moins satisfaisante, avec quelques surprises comme la chasse d'eau qui ne marche pas, la tuyauterie qui fuie, des moisissures ici et là... Bref cet hôtel nous a permis d'aller à Florence malgré tout mais nous appris a ne jamais réserver à la dernière minute.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Not worth the price we paid

We were late in booking our hotel in Florence. We booked with only about 10 days before departure and as a result, all of the better economic options were full. We chose this hotel because it was literally the only hotel left that fit our budget and was located inside the city center triangle. For the price we paid for a two night stay, it was not worth the stay. I would not stay there again. The hotel is up four or five flights of stairs. There is a small lift but we did not use it - didn't look too trustworthy. After walking into the hotel we had to go up another narrow flight of stairs to reach our room. The hotel has a very old feeling to it. Nothing has been updated in decades. The feeling we had when we walked into our room was a sinking feeling of knowing that we were going to spend our next two nights here and it was not going to be pleasant. Our room had a sink and a bidet. We shared a bathroom with the other seven or eight other rooms on our floor for showers and going #2. The door lock system did not give us confidence that our room would be secure. Our room had a huge old wardrobe but only one of the three doors opened and the door that did open felt like it needed some mothballs. I realize that this is common in a lot of hotels and pensiones in Europe, but this hotel was not worth the price we paid. Maybe if the hotel had charged 20% to 30% less per night we would have been satisfied.
This review was submitted before 2018 and has not been verified.

2/10 Poor

hotel orribile con bagni puzzolenti

la camera era piccolissima con un bagno scomodissimo e con un odore nauseabondo.
This review was submitted before 2018 and has not been verified.

4/10 Fair

No como esperaba

No habian toallas ni papel higenico cuando llegue, el internet se iba a cada rato, no se encontraba alguien detras del escritorio para resolver dudas, alejado del centro.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Very poor and unclean

A very disappointing experience altogether. Booked a superior room but it was nothing more than very basic. No toilet, a shower that only dribbled water. The shared toilet would not flush properly and was filthy. Don't book this hotel!!!
This review was submitted before 2018 and has not been verified.

2/10 Poor

ho spruzzato il mio profumo per la puzza di muffa!

Puzzava di muffa, molto tetro e umido. Scordatevi le camere delle foto. Non fanno le pulizie in camera ogni giorno e tanto meno cambiano gli asciugamani. Se sapete adattarvi per2 notti può andare bene. Il proprietario voleva imbroglarci dicendoci che gli dovevamo ancora 50€ a fine soggiorno(avevamo saldato tutto all'arrivo) L'unica cosa positiva è che ci ha lasciato le chiavi del palazzo, rendendoci completamente indipendenti, e il giorno del check out abbiamo potuto usufruire della camera fino a sera. Se riuscite a trovare altro allo stesso prezzo sarà sicuramente meglio.