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Encanto Riviera

2.5 star property
Hotel with outdoor pool, near Quinta Avenida

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Encanto Riviera

Outdoor pool, sun loungers
Family Apartment, 2 Bedrooms | Living area | 40-inch Smart TV with cable channels, TV, printers
Luxury Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Deluxe Apartment | In-room safe, individually decorated, individually furnished
View from room

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
  • Pool
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (12)

  • Housekeeping once per stay
  • Near the beach
  • Outdoor pool
  • Beach towels
  • Spa services
  • Air conditioning
  • Garden
  • Front-desk safe
  • Water dispenser
  • Self-serve laundry
  • Concierge services
  • Barbecue grills

Feel at home (6)

  • Kitchen
  • Separate dining area
  • Television
  • Garden
  • Laundry facilities
  • Coffee/tea maker
The price is $88
$108 total
includes taxes & fees
Dec 24 - Dec 25

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | In-room safe, individually decorated, individually furnished

Family Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 115 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, individually decorated, individually furnished

Deluxe Apartment

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms | Dining room

Luxury Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 125 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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9.0 out of 10, Wonderful, (879)
The price is $55
$68 total
includes taxes & fees
Jan 8 - Jan 9, 2025
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About the neighborhood

Map
Gonzalo Guerrero, Playa del Carmen, QROO, 77710

What's nearby

  • Central Square - 2 min walk
  • Quinta Avenida - 5 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Mamitas Beach - 13 min walk
  • Playa del Carmen Maritime Terminal - 14 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪Logia Café - ‬1 min walk
  • ‪Vips - ‬2 min walk
  • ‪Cafe Andrade - ‬2 min walk
  • ‪Kaxapa Factory - ‬2 min walk
  • ‪Las Quekas - ‬2 min walk

About this property

Encanto Riviera

Encanto Riviera offers a great location, putting you within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool and indulge in massages. Also, Mamitas Beach and Playa del Carmen Maritime Terminal are within a 15-minute walk.

Languages

English, Spanish

At a glance

Hotel size

  • 31 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills
  • Water dispenser

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Beach towels
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Spa services

Accessibility

  • Smooth flooring in room

Room amenities

Be entertained

  • 40-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate dining area
  • Heated floor (bathroom)

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Printer

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Rice cooker
  • Griddle
  • Toaster
  • Cookware, dishes, and utensils
  • Blender

More

  • Housekeeping (once per stay)
  • In-room safe
  • Cleaning supplies

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Encanto Riviera Hotel
Encanto Riviera Playa del Carmen
Encanto Riviera Hotel Playa del Carmen

Frequently asked questions

Does Encanto Riviera offer free cancellation for a full refund?
Yes, Encanto Riviera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Encanto Riviera?
Yes, there's an outdoor pool.
Are pets allowed at Encanto Riviera?
Sorry, pets aren't allowed.
Is parking offered on site at Encanto Riviera?
Yes, there's free self parking.
What are the check-in and check-out times at Encanto Riviera?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Encanto Riviera?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min walk) is nearby.
What is there to do at Encanto Riviera and nearby?
Encanto Riviera has an outdoor pool and spa services, as well as a garden.
Does Encanto Riviera have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a coffee maker, and a toaster.
Does Encanto Riviera have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Encanto Riviera like?
Encanto Riviera is a short 5-minute walk from Quinta Avenida and 8 minutes' walk from Playa del Carmen Main Beach.

Encanto Riviera Reviews

Reviews

7.4

Good

6.0/10

Cleanliness

5.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

When we first got there the condo had a funky smell. The bed sheets were not changed before getting there, and there was dirt on them. Also the internet was not working, and the tv was not functioning. There is no provided blankets only sheets. Everything else was fine and had a good time.
JULIO CESAR, 5-night family trip
Verified Expedia guest review

2/10 Poor

Hui, 7-night trip
Verified Expedia guest review

6/10 Good

Great location, disappointing facilities
The rooms are nice and comfortable. The location is great in the heart of downtown near grocery stores. I have stayed here before and liked it. However, they are understaffed and it is beginning to show! The pool was dirty and full of algae when I arrived. They attempted to clean it, but did not stay on top of it or the filter didn't work. It was dirty for most of the week that I was there, and I did not get in. The internet dropped sporadically. The cleaning service was very slow to respond. It's a great building, but can use a facelift throughout.
8-night trip
Verified Hoteles.com guest review

10/10 Exceptional

El personal muy amable y accesible el lugar muy bien ubicado y amplio
Gabriela, 3-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Geneviève, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

ARTURO, 3-night trip
Verified Hoteles.com guest review