2/10 Poor
Nov 5, 2023
Cancelled booking 3h before check-in
Host cancelled the booking 3h before check-in because of a hot water issue. Was able to convince them to allow us to check-in anyways because we had no where else to go and travelling with a 10mo old baby. They were not able to fix the hot water the next day and we had to find alternate accommodations last minute. It doesn't look like they even tried to fix the hot water issue. In addition to this, the place was dirty, had hair everywhere, the toilet leak so the bathroom smelled like urine and the kitchen was very poorly equipped. Stay away from this property and host.
Marc
Marc, 5-night trip