In the heart of Mérida Centro, Hotel Kavia Premium welcomes you with a warm atmosphere. With an outdoor pool and sun loungers, this revitalized hotel offers a relaxing retreat near Mérida Cathedral. Take advantage of in-room WiFi and enjoy cooked-to-order breakfast or explore the nearby Yucatan International Convention Center.
Calle 56 A 497 entre calles 45 y 47, Zona Paseo de Montejo, Mérida, Yucatan, 97000
What's nearby
Mérida Cathedral - 13 min walk
Plaza Grande - 15 min walk
Yucatan International Convention Center - 18 min walk
U.S. Consulate Merida - 20 min walk
US Visa Applicant Service Center - 3 min drive
Getting around
Mérida International Airport (MID) - 21 min drive
Teya-Merida Station - 26 min drive
Restaurants
Piensarosa - 2 min walk
Mercado de Santa Ana - 2 min walk
Cafetería Impala - 1 min walk
Manjar blanco - 2 min walk
Choco Chocolatería Café - 1 min walk
About this property
Hotel Kavia Premium
Hotel Kavia Premium offers a great location, putting you within a 15-minute walk of Paseo de Montejo and Mérida Cathedral. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Also, U.S. Consulate Merida and Yucatan International Convention Center are just a 5-minute drive away. Fellow travelers love the location.
Languages
English, Spanish
At a glance
Hotel size
51 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
Restaurant
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
An outdoor pool
Accessibility
Elevator
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Area rugs in public areas
Room amenities
Be entertained
50-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Desk chair
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 275 for adults and MXN 275 for children
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Kavia Premium Hotel
Hotel Kavia Premium Mérida
Hotel Kavia Premium Hotel Mérida
Frequently asked questions
Does Hotel Kavia Premium offer free cancellation for a full refund?
Yes, Hotel Kavia Premium does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Kavia Premium?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Kavia Premium?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Kavia Premium?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel Kavia Premium?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Kavia Premium?
No, this hotel doesn't have a casino, but Casino La Cima (9-min walk) and Diamonds Casino (6-min drive) are both nearby.
What is there to do at Hotel Kavia Premium and nearby?
Hotel Kavia Premium has an outdoor pool.
Are there restaurants at or near Hotel Kavia Premium?
Yes, there's an onsite restaurant.
What's the area around Hotel Kavia Premium like?
Hotel Kavia Premium is in Mérida Centro, a short 1-minute walk from Paseo de Montejo and 13 minutes' walk from Mérida Cathedral. Travelers love the hotel's prime location.
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Hotel Kavia Premium Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 10, 2024
Great place to stay walk and drive around closer to downtown
Francisco
Francisco, 3-night trip
2/10 Poor
Dec 17, 2024
Horrible stay
Bathroom smelled like poo
Horrible front desk service
Things falling apart in the room
Verified traveler
2-night trip
10/10 Exceptional
Aug 25, 2024
Near downtown, friendly staff. I definitely suggest to stay at this facility.
Luis
Luis, 2-night trip
10/10 Exceptional
Dec 4, 2023
Business trip
Excellent location, services and personnel
tomas
tomas, 1-night trip
8/10 Very good
Jul 10, 2024
Good
Claudia
Claudia, 5-night trip
10/10 Exceptional
Jan 12, 2024
The staff were excellent. The hotel is new and the rooms had a lot of space, plus modern bathrooms with good water pressure which was not available elsewhere.
James
James, 7-night trip
10/10 Exceptional
Jul 7, 2023
The customer service at this hotel was excellent. The room was spotless and the pool area was beautiful and clean.
Sonia
Sonia, 1-night trip
10/10 Exceptional
Jan 15, 2024
Excellent
Martha
Martha, 3-night trip
8/10 Very good
Jan 25, 2025
Difficult to rate. Comfortable beds!
This is hotel is difficult to rate for so many reasons! First the beds were 5 star! Three of us all slept wonderfully! Our room was spacious & we loved the storage areas. There is a large pool on the roof and nice views, but no shade and only 3 chairs & a lounger. After that there are several things that bring it down to a 3 rating: the building is old and stuffy, to cover the smell there are excessive “plug-in air fresheners” everywhere! We unplugged ours in our room as soon as we arrived! Once we opened up the bathroom and let things air out a bit it wasn’t over powering. The bathroom doors shouldn’t be closed up between guests! There was musty smell until we allowed air flow. We were fortunate to get a room with an outside window. This building had a previous life as an office building or other purpose. There are many rooms that have a window to the hallway and I don’t think to the outside. We did not eat at the restaurant. We explored other eateries in the area.
The hotel is a great location on popular Paseo de Montejo. Lots of history here, mansions to visit, restaurants to try, very walkable and safe. We have been to Merida before, so this is why we chose this hotel for the location and the discounted price. If you have a car, there is easy access to the parking garage and the elevator. The elevator numbers however are one number different than your floor; another quirk. There are several Kavia brand hotels in Mérida. Would I stay here again? Not sure.
Dawn
Dawn, 4-night trip
10/10 Exceptional
Jun 17, 2024
Ok
Alfonso Israel Garcia
Alfonso Israel Garcia, 1-night trip
10/10 Exceptional
Jun 7, 2023
Very near to downtown Merida, next to a restaurant and a walking distance from the food market.
Great Staff, service and cordial attitude all the time!
Thanks for letting me keep my vehicles in the parking area.
Alejandro
Alejandro, 7-night trip
4/10 Fair
Sep 20, 2023
Great location but the pool was extremely dirty and the facilities were not finished. No towels available at the pool area. The restaurant was closed.
Jackeline
Jackeline, 1-night trip
8/10 Very good
May 11, 2023
Property is new and rooms are very clean. There was some water issues and the restaurant hasn't been completed. Staff was very nice and accommodating. There is an elevator that is small but works fine. The rooftop pool is nice but there is an gym room that also hasn't been completed. Overall a great value and extremely convenient location.
Kenny
Kenny, 6-night trip
4/10 Fair
Jul 4, 2023
The shower always flooded when used.
Most of the time, there was no hot water.
The only window faced an internal corridor.
EMILIO LOPEZ
EMILIO LOPEZ, 4-night trip
2/10 Poor
Dec 29, 2023
The BEST thing about this hotel is LOCATION.
The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation:
We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem.
It was a nightmare and we will never come back to this hotel or recommend anybody to go.
Hope this helps.
Carlos de Jesus
Carlos de Jesus, 2-night trip
8/10 Very good
Feb 17, 2025
tiene estacionamiento techado y accesible por elevador desde el Estacionamiento..es un plus que el Chariot o el Kavia Plaza no tienen quien lleva auto.
No aceptan tarjetas American Express...
Alejandro ECOrealty
Alejandro ECOrealty, 1-night trip
6/10 Good
Feb 16, 2025
JUAN PABLO
JUAN PABLO, 5-night trip
8/10 Very good
Jan 28, 2025
Josue
Josue, 1-night trip
2/10 Poor
Jan 28, 2025
Ana
Ana, 4-night trip
10/10 Exceptional
Jan 26, 2025
Exelente
Exelente estancia el hotel muy bien solo tubimos una familia a un lado que hacia mucho ruido pero de lo demas exelente
Francisco
Francisco, 6-night trip
10/10 Exceptional
Jan 18, 2025
tomas
tomas, 2-night trip
6/10 Good
Jan 16, 2025
Servicio, mantenimiento
Me tuvieron q cambiar 4 veces de habitación, la primera tenía goteras en la habitación, la segunda estaba infestada de cucarachas, la tercera me dieron una habitación ocupada!!! Y la última fue la vencida y fue en la q me quede ya sin problema
Cyntia Elia
Cyntia Elia, 4-night trip
10/10 Exceptional
Jan 13, 2025
Todo fue bien
GIANPIERO
GIANPIERO, 2-night trip
2/10 Poor
Dec 30, 2024
No lo recomiendo
Muy mal, nos dieron una habitación de menor categoría, no nos limpiaron la habitación por ser fechas de diciembre cosa que no es problema del huésped, la habitaciónes no son ventiladas y huelen mal, nunca hubo agua caliente lo reportamos y me dijeron que era normal, el parqueadero no cuenta con seguridad.