Hotel location was pretty convenient, with local food shopping nearby and being just a 10-15 minute walk into the city centre. Underground parking was a boon, although the one-way system and the presence of the canal made the approach to the hotel quite challenging, depending on which direction you were coming from. In fact getting back one night after a day out was, for us, a nightmare. All staff were unfailingly friendly and helpful. Our small dog was also welcomed. Few minus points: poor bed linen (the pillows were so flat we had to ask for others -- which were promptly provided.) Kitchen/diner was really quite small with shoddy table (a large piece of faced shipboard had been cut in two and legs screwed to it; chipboard cut surfaces were left visible -- very poor show and not typical of the hotel.) The table had to be pulled away from the wall and turned round before two people could sit down for breakfast. Since it wasn't really a kitchen where you could cook a proper meal, I'd say the dishwasher was not an essential and could be removed to allow a re-design to give more living space. The sofa was a fold-out bed, which presumably indicates the apartment could sleep more than two. This is unrealistic, to say the least. There was an unsightly rusty dent in the bath which could easily have been fixed but wasn't. Despite this, the overall experience was enjoyable and represented reasonable value for money. We'd go again but would hope for a room with a tad more comfort.