Aktun Bacalar offers a fantastic location, putting you just a 5-minute walk from Lake Bacalar and Laguna Bacalar Ecological Park. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar.
Laguna Bacalar Ecological Park - 5 min walk - 0.4 km
Fort of San Felipe - 7 min walk - 0.6 km
Municipal Spa of Bacalar - 15 min walk - 1.3 km
Cenote Negro - 4 min drive - 2.1 km
Cenote Cocalitos - 7 min drive - 5.9 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 39 min drive
Corozal (CZH) - 54 min drive
Restaurants
La Playita - 5 min walk
Restaurant el Barril de Bacalar - 7 min walk
I Scream Bar - 6 min walk
Finisterre Bacalar - 4 min walk
Yerbabuena - 1 min walk
About this property
Aktun Bacalar
Aktun Bacalar offers a fantastic location, putting you just a 5-minute walk from Lake Bacalar and Laguna Bacalar Ecological Park. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar.
Languages
English, Spanish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 9831019907
Frequently asked questions
Does Aktun Bacalar offer free cancellation for a full refund?
Yes, Aktun Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aktun Bacalar?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Aktun Bacalar?
Sorry, pets aren't allowed.
Is parking offered on site at Aktun Bacalar?
Sorry, there's no onsite parking at Aktun Bacalar.
What are the check-in and check-out times at Aktun Bacalar?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Aktun Bacalar and nearby?
Aktun Bacalar has an outdoor pool and a garden.
Does Aktun Bacalar have any outdoor private spaces?
Yes, every room features a furnished balcony or patio and a yard.
What's the area around Aktun Bacalar like?
Aktun Bacalar is a short 4-minute walk from Lake Bacalar and 5 minutes' walk from Laguna Bacalar Ecological Park.
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Aktun Bacalar Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 29, 2024
Everything was amazing, stay here, period.
Michael
Michael, 1-night trip
8/10 Very good
Mar 17, 2024
Clean and spacious rooms, accessible location and very relaxing ambiance.
Ricardo
Ricardo, 1-night trip
10/10 Exceptional
Jun 11, 2024
Great property easy walk to everything
James
James, 1-night trip
10/10 Exceptional
Jan 4, 2024
This place is awesome and the staff are great.
Joshua
10/10 Exceptional
Jan 4, 2024
Ideal location
Juan
Juan, 1-night trip
10/10 Exceptional
Mar 5, 2024
Very nice
Lovely quiet spots, central and close to most restaurants and all
John
John, 2-night trip
8/10 Very good
Jul 27, 2023
Nice updated rooms!
Jose E.
Jose E., 1-night trip
10/10 Exceptional
Mar 30, 2024
From the outside and area, we were a bit turned off. HOWEVER, once you enter the gates of the property- it’s beautiful and the rooms are GREAT. The area ended up being great and close to many places to eat and access to the lagoon. Would stay again.
Nicole
Nicole, 2-night trip
10/10 Exceptional
Jun 19, 2024
New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster.
Adrian
Adrian, 7-night trip
6/10 Good
Jul 30, 2024
The staff was very nice and accommodating. However the property was not clean- we couldn’t use the pool. Our second room wasn’t stocked with drinks- we had to ask for blankets as the beds only had a very thin silk linen.
Rocio
Rocio, 1-night trip
10/10 Exceptional
Jul 27, 2023
We stayed one night and it served its purpose. The room was clean. The beds are firm and there isn’t much of a blanket; it’s just a light duvet. However, because the area is usually very warm, it was really all you needed. It also has a/c to help regulate the room temperature. The front desk was quite informative and accommodating.
Damaris
Damaris, 1-night trip
10/10 Exceptional
Mar 22, 2025
Muy bueno, lo recomiendo
Todo muy bien, hice la reserva algunas semanas antes y no me cobraron en la App entonces iba con miedo a llegar y no tener habitación o que me salieran con enormes cargos sorpresa pero no nada de eso. La atención de los muchachos fue muy buena en todo momento, el hotel en general es muy bonito y agradable, la habitación muy muy bien, lo único que pediría es que cambiaran las sábanas hacen que la cama se vea muy bien pero son incómodas.
Horacio
Horacio, 2-night trip
10/10 Exceptional
Feb 19, 2025
Nos encanta! We will be back!
Segunda vez que nos quedamos aquí y nos encanta. La recámara es muy cómoda, modera pero acogedora. Muy limpio todo. Aparte la ubicación es ideal, caminamos a todos lados.
100% regresaremos y 100% recomendamos!
Micheline Malena
Micheline Malena, 1-night trip
10/10 Exceptional
Feb 14, 2025
Fue una grata experiencia
Las habitaciones son bonitas y espaciosas, con un aroma agradable y buena decoración. El tema del estacionamiento no fue inconveniente en temporada baja. Volvería a hospedarme con ellos.
Alejandro
Alejandro, 3-night trip
4/10 Fair
Dec 17, 2024
La propiedas es relativamente nueva, limpia y espaciosa. El personal es amable e intenta ser resolutivo. La primer noche tuve inconvenientes con la regadera que no tenía casi agua caliente, la poca que había era sin presión. Apenas al día siguiente a la tarde me cambiaron de habitación con otra regadera, sí funciona pero dura poco tiempo. Muy lindo y bien ubicado, pero es muy incómodo que el agua caliente dure tan poco.
Manuel
Manuel, 2-night trip
8/10 Very good
Dec 16, 2024
En general la habitación estuvo bien, amplia con todos lo servicios. Quizá un poco cara la noche pero la gente que atiende de buena actitud siempre
Christian
Christian, 3-night trip
8/10 Very good
Nov 20, 2024
Cuarto muy amplio Aire acondicionado limpieza excelente y a unas cuadras del centro Personal atento
Lo recomiendo
Rosa Maria
Rosa Maria, 2-night trip
10/10 Exceptional
Nov 15, 2024
El hotel está impecable y muy cómodo. El staff de lo mejor, muy amables y resuelven todo. En verdad un gran hotel. Muy recomendable. Costo beneficio por mucho de los mejores de la zona.
Jorge F Diaz
Jorge F Diaz, 4-night trip
10/10 Exceptional
Oct 15, 2024
Solo falta presión en el agua caliente… sale muy poca, y servicio de jabón en lavamanos y un contacto en el baño para secadora
Gerardo
Gerardo, 2-night trip
8/10 Very good
Sep 29, 2024
Reservamos 3 habitaciones en agosto por 3 noches y en general todo muy bien en este hotel boutique, las habitaciones son enormes y comodas, la atencion del personal fue correcta.
Lamentablemente el WiFi no funciona bien y el agua de los baños huele mal.
Precio / Calidad muy bien
Francisco
Francisco, 3-night trip
10/10 Exceptional
Sep 1, 2024
Jonathan Mendoza
Jonathan Mendoza, 2-night trip
10/10 Exceptional
Aug 31, 2024
Enrique Abel
Enrique Abel, 3-night trip
8/10 Very good
Jul 29, 2024
gegner
gegner, 2-night trip
10/10 Exceptional
Jul 25, 2024
Xochitl Edith
Xochitl Edith, 1-night trip
10/10 Exceptional
Jul 22, 2024
The hotel is pretty nice! Is the second year that we stayed there and it is clean, fancy, really nice decoration and beds!