We chose the hotel as we were looking for something close to Shuttdorf, where our kids were booked for ski lessons and Kindergarten. It was a 15-minute walk from the Areitbahn, or there was a bus stop directly outside with frequent busses to the ski areas in Zell and Kaprun. The hotel is located in the Bruckberg district, anyone looking for Zell's nightlife would probably be better off staying somewhere more central. However with a young family the quieter location suited us perfectly.
The hotel was clean, and everyone that works there was friendly. Our room had 2 double beds and a single, all with firm mattresses. The bathroom was clean and the shower always had hot water. Our one gripe on the room was that there's a 1cm metal ledge between the hallway and the bedroom. This led to several stubbed toes before we got used to it.
The food was generous and good quality. There was a soup and salad buffet, a main meal (3 options plus a child option to choose from) and dessert. A couple of the dishes were a little overly salty for our tastes, which we have found is common in Austria. The breakfast buffet had some great meats and cheeses, as well as bread, cereals, yoghurt, soft-boiled eggs, juice, coffee, etc.
There was a box of toys in reception and in the dining area, to help keep our little one entertained.
Overall it was a nice hotel and we would definitely consider staying there again.