Located near Montecasino, Palazzo Hotel offers a luxurious retreat with a hair salon and bar. Treat yourself to international cuisine at Medeo, unwind by the outdoor pool, or explore nearby attractions with helpful staff on hand.
At Palazzo Hotel, you'll be within a 15-minute drive of Montecasino and Sandton City Mall. You can indulge in massages, body wraps, or mani/pedis, and grab a bite to eat at Medeo, which serves international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a snack bar/deli are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
246 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Hair salon
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2000
Safe-deposit box at front desk
Terrace
An outdoor pool
Spa services
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
IPod docking station
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.
Dining
Medeo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately ZAR 325 per person
Children & extra beds
Rollaway beds are available for ZAR 325 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Montecasino Palazzo
Palazzo Montecasino
Palazzo Montecasino Hotel
Palazzo Montecasino Hotel Johannesburg
Palazzo Montecasino Johannesburg
Palazzo Hotel Johannesburg
Palazzo Hotel Sandton
Palazzo Johannesburg
The Palazzo At Montecasino
Palazzo Sandton
Frequently asked questions
Does Palazzo Hotel offer free cancellation for a full refund?
Yes, Palazzo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palazzo Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Palazzo Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Palazzo Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Palazzo Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is 11 AM.
Is there an onsite casino at Palazzo Hotel?
No, this hotel doesn't have a casino, but Montecasino (2-min walk) and Silverstar Casino, Krugersdorp (25-min drive) are both nearby.
What is there to do at Palazzo Hotel and nearby?
Palazzo Hotel has an outdoor pool and spa services.
Are there restaurants at or near Palazzo Hotel?
Yes, Medeo offers international cuisine.
Does Palazzo Hotel have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Palazzo Hotel like?
Palazzo Hotel is in Sandton, a short 2-minute walk from Montecasino.
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Palazzo Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 22, 2025
Elegant, oriental venue
Beautiful place, the best shower from all hotels I have stayed at.
Vironica
Vironica, 2-night trip
10/10 Exceptional
Mar 16, 2025
The most amazing hotel in Johannesburg
I stayed for one night with my two daughters 8 and 4 year old. We totally love the hotel and look forward to an even longer stay with you. Amazing facilities and friendly staff
Sphamandla
Sphamandla, 1-night trip
10/10 Exceptional
Dec 18, 2024
Great luxury hotel
Stephen
Stephen, 4-night trip
10/10 Exceptional
Dec 9, 2024
Fantastic choice of hotel
Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe
Linda
Linda, 2-night trip
8/10 Very good
Nov 23, 2024
Comfortable rooms, friendly staff
Alexander Jon
8/10 Very good
Dec 17, 2024
Good hotel close to entertainment
Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor
Christine
Christine, 5-night trip
10/10 Exceptional
Nov 2, 2024
A superb hotel with exceptional staff and service.
matthew
matthew, 1-night trip
10/10 Exceptional
Dec 14, 2024
Amazing stay
Absolutely amazung staff. So friendly and helpful. Stunning place and we always enjoy going there.
Kerry
Kerry, 1-night trip
10/10 Exceptional
Jan 4, 2025
Outstanding
Verified traveler
4-night trip
8/10 Very good
Nov 15, 2024
Lovely 😍
Great place to visit right next the Monte Casino which offers a variety of restaurants and activities for both adults and kuds alike.
Beds and service was great. I really liced the gardens and breakfast on the terrace was fantastic.
Wendy
Wendy, 1-night trip
8/10 Very good
Dec 6, 2024
It was beautiful
Gertrude
Gertrude, 3-night trip
10/10 Exceptional
Jul 25, 2024
Staff was friendly and has things to do around the hotel
michael
michael, 3-night trip
10/10 Exceptional
Jun 24, 2024
This place was amazing, great vibe, great staff
TIFFANY
TIFFANY, 1-night trip
6/10 Good
Jan 9, 2025
NOT 5 STAR
Standard of this hotel is poor. No ways a 5 star hotel. Place is tired and service is below average.
Eric
Eric, 4-night trip
10/10 Exceptional
Jul 25, 2024
Good stay
Hotel is good service was good i like that you can have breakfast in room at no extra charge over all a good stay
neil
neil, 1-night trip
10/10 Exceptional
Aug 31, 2024
Exceptional service
We enjoyed exceptional service at The Palazzo and had a very comfortable stay. Great team of people working at this hotel!
Joanna
Joanna, 1-night trip
8/10 Very good
Nov 24, 2024
The hotel is convenient close to the main casino and entertainment. The traffic getting to hotel is really bad, and the people that tried to guide the traffic for a fee make it even worse.
But otherwise no complains. The breakfast is also good..for R395 person.
Werner
Werner, 1-night trip
10/10 Exceptional
May 17, 2024
Excellent value and service, lovely food and drink and this is my third visit.
David
David, 4-night trip
10/10 Exceptional
Jun 27, 2024
Great hotel
After a long overnight flight, Hayley on reception organised for me to check in early so I could get some rest. This is a lovely hotel - stayed many times and will be back on the next trip.
Andy
Andy, 1-night trip
10/10 Exceptional
Aug 5, 2024
Excellent, comfortable.
Steven-Marc
Steven-Marc, 9-night trip
10/10 Exceptional
Jun 25, 2024
Friendly service, staff where always friendly and polite.
Bradley
Bradley, 5-night trip
10/10 Exceptional
Mar 7, 2024
Amazing area
Meera Pravin
Meera Pravin, 6-night trip
2/10 Poor
Dec 29, 2024
No hot water
Yashen Satyendra
Yashen Satyendra, 2-night trip
10/10 Exceptional
Sep 15, 2024
Very beautiful hotel with great restaurants. Very slow response on requests for ironing board and iron and blow dryer which should be available in all rooms.
Timothy
Timothy, 2-night trip
10/10 Exceptional
Jul 17, 2023
Beautiful hotel ,amazing grounds & staff
Staff were amazing and welcoming & the beautiful hotel grounds & food .