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Castleton Hotel

3.0 star property
City-center hotel within easy reach of Hyde Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Castleton Hotel

Exterior
Interior entrance
Reception
Quadruple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Self parking
  • 24-hour front desk
  • Front-desk safe
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Coffee/tea maker
  • Self parking (surcharge)
  • Soundproofed rooms

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Double Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Double Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable/satellite channels
Daily housekeeping
  • 14.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Twin Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable/satellite channels
Daily housekeeping
  • 14.00 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Quadruple Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable/satellite channels
Daily housekeeping
  • 22.00 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Triple Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable/satellite channels
Daily housekeeping
  • 18.00 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room (1 single bed)

Soundproofing, iron/ironing board, free WiFi, bed sheets

Single Room (1 single bed)

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable/satellite channels
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

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$70 total
includes taxes & fees
Dec 19 - Dec 20
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About the neighborhood

Map
164-166 Sussex Gardens, London, England, W2 1UD

What's nearby

  • Hyde Park - 5 min walk - 0.5 km
  • Marble Arch - 16 min walk - 1.3 km
  • Oxford Street - 4 min drive - 2.2 km
  • Kensington High Street - 5 min drive - 2.6 km
  • Buckingham Palace - 7 min drive - 4.2 km

Getting around

  • London City Airport (LCY) - 25 min drive
  • Luton Airport (LTN) - 40 min drive
  • Heathrow Airport (LHR) - 42 min drive
  • Farnborough (FAB) - 52 min drive
  • Gatwick Airport (LGW) - 86 min drive
  • London Paddington Station - 3 min walk
  • London (QQP-Paddington Train Station) - 4 min walk
  • Marylebone Station - 15 min walk
  • Paddington Underground Station - 2 min walk
  • Lancaster Gate Underground Station - 6 min walk
  • Edgware Road (Circle Line) Underground Station - 9 min walk
  • Area shuttle

Restaurants

  • ‪Angus Steakhouse - ‬4 min walk
  • ‪The Bear - ‬3 min walk
  • ‪Sawyers Arms - ‬2 min walk
  • ‪Bonne Bouche Catering - ‬4 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk

About this property

Castleton Hotel

When you stay at Castleton Hotel, you'll be in a great location, within just a 10-minute walk of Hyde Park and Kensington Gardens. Also, Marble Arch and Oxford Street are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Paddington Underground Station is 2 minutes and Lancaster Gate Underground Station is 6 minutes.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Urdu

At a glance

Hotel size

  • 46 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • All guests must show a valid passport or ID copy.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured onsite self parking (GBP 30 per day)
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible concierge desk
  • No elevator (single level property)
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • A damage deposit of GBP 50 will be collected before check-in

Renovations and closures

This property is closed from May 17 2024 to May 16 2025 (dates subject to change).
This property will be closed from May 17 2024 to April 17 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Parking

  • Secured self parking costs GBP 30 per day

Policies

This property accepts major credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parcel deliveries will not be accepted and will be returned to sender.

Also known as

Castleton Hotel
Castleton Hotel London
Castleton London
Hotel Castleton
Castleton Hotel London, England
Castleton Hotel Hotel
Castleton Hotel London
Castleton Hotel Hotel London

Frequently asked questions

Is Castleton Hotel currently open?
This property is closed from May 17 2024 to May 16 2025 (dates subject to change).
Does Castleton Hotel offer free cancellation for a full refund?
Yes, Castleton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Castleton Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Castleton Hotel?
Yes. Self parking costs GBP 30 per day. Parking spots may be limited.
What are the check-in and check-out times at Castleton Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What's the area around Castleton Hotel like?
Castleton Hotel is in London City Centre, a short 2-minute walk from Paddington Underground Station and 5 minutes' walk from Hyde Park. Travelers say this hotel is in a good location.

Castleton Hotel Reviews

Reviews

5.4

4.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Poor

The room is very small, everything is rusty, the walls are worn out, in the shower the water pools and you stand in a puddle while washing, the stairs are worn out, there is no air conditioning, you sleep with an open window and it's very noisy from the street, the hairdryer doesn't work, the shower walls are not very clean, the toilet is very cramped with no room for your knees. However, the bed sheets were clean, and we asked for a hairdryer and a fan, and they provided them. They also gave us 3 packets of instant coffee, tea, and sugar. Additionally, the picture when making the reservation does not match the reality.
TATIANA, 1-night family trip
Verified Expedia guest review

6/10 Good

Rifat, 3-night trip
Verified Expedia guest review

8/10 Very Good

Adequate for a short stay.
marney, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jeremy, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

Simon, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

Absolutely filthy … 2 shocking rooms so bad we didn’t stay and looked for another hotel so we could sleep in a clean, mould free room.
susanne, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Staff was polite and helped when needed. Location is very convenient.
Olga, 4-night trip
Verified Expedia guest review

4/10 Fair

This property was ridiculous. The bathroom was as small as an airplane bathroom. Clean... But ridiculously tiny. No chair to sit on in the room. Mattresses were so soft and squeeky. They didn't even bother putting a bed skirt on it. Just a very odd place to be.
Sarah, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great hotel close to train station
Nice hotel very close to Paddington train station, plenty of places to eat close to hotel, clean hotel with 24 hour reception desk, has lift in hotel if you struggle with stairs, comfortable bed and great powerful shower in bathroom
David, 3-night trip
Verified Hoteles.com guest review

4/10 Fair

Disappointing stay
The room was a very big disappointment. Having stayed on a couple of occasions I was aware the rooms were dated. This however was not as clean had stains and the smoke alarm appeared inactive.
Natalie, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Bruce, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

You get what you pay for. The location is unbeatable. Between Paddington and Hyde Park. Management could do a better job of fixing easy things - carpet stains, loose bathroom fixtures etc but honestly, the room rate you pay here competes with dorm hostel rates in London. So just set your expectations.
Denis, 2-night trip
Verified Expedia guest review

4/10 Fair

The room was poorly maintained, clearly not maintained for a long time. It was also dirty. The mattress on the bed was completely worn out. The television did not work. The bathroom was extremely small. Finally, the room was close to machines that rattled annoyingly all day long. In this context, the price of the room was very high considering the state it was in.
Tamir, 3-night trip
Verified Expedia guest review

2/10 Poor

Outdated.
We were in a room in the basement, which was freezing cold. No radiator - plug in radiator that didn’t work. The beds were rock hard, and there was a draft from the window. There is mould on the walls. Staff locked the front doors at 1am so we had to wait to be let in. The fire alarm then went off at 2am, no explanation as to why. Very outdated and uncomfortable.
1-night trip with friends
Verified Hoteles.com guest review

4/10 Fair

A basic hotel close to paddington station. In need of updating and renovating. Served a purpose. The ensuite was like a portaloo.
1-night trip
Verified Hoteles.com guest review

2/10 Poor

Avoid.
So dirty. Bad shower. No toilet paper holder. Only good location. The rest was so bad!
8-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Bryan, 1-night trip
Verified Expedia guest review

6/10 Good

Verified Expedia guest review

10/10 Exceptional

Nice well run hotel by Paddington station
Great reasonably priced hotel right by Paddington station and underground
David, 4-night trip
Verified Hoteles.com guest review

8/10 Very Good

Miles, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

So so the room could have been a little more attractive. There was certain that could have been cleaned, baseboards that could easily be painted and windows that allowed cold air to seep in. The front desk help was very very accommodating. Always respectful and helpful. Shower certain could have been washed as well
Jerome, 10-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Antony, 2-night trip
Verified Hoteles.com guest review

2/10 Poor

I know London is very expensive and you cannot expect too much for the price, but this is definitely the worst experience in a major city. At this price you might as well save some money and spend a night in a hostel. Major problems? 4 floors but lift does not work. Water is not potable Bigger problem? Staff did not mention this at check-in so had to do 2 treks, with bags and then after buying water. When asked why the staff member did not say this at check-in, he nonchalantly replied "you did not ask". Who the hell asks if water in a major first world country capital is potable or not? Of course he barely had time to be this flippant as i had interrupted his unending phone calls.
Verified Expedia guest review

2/10 Poor

Pretty awful
Avoid if possible. Cheap, yes, but not worth it. I was genuinely afraid of touching the carpet (complete with suspicious stains) with my shoes off. Room was tiny and bore no resemblance to the photos advertised (particularly the bathroom). Bars on the windows were a charming touch. Won't be back
1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

It was perfect.
tejanandreddy, 2-night trip
Verified Expedia guest review