2/10 Poor
Jul 26, 2024
We were not given the entry code prior to arrival and they were unreachable until we came across a housekeeper. Then the apartment was not as described. There was no second bathroom as described so people would need to go into another bedroom to use the only bathroom. The wall was crumbling and the sink was stained a nasty yellow brown color. There was dust and hair all over the coffee table and furniture. We were so disgusted we booked another place and left. Now the company is refusing to refund us even though we reached out about the incorrect listing description and problems right away and before staying the night.
Veronica
Veronica, 4-night family trip
Verified Expedia guest review